Important information about the coronavirus
(Update 5 April 2023)
ALL XO HOTELS IN AMSTERDAM ARE OPEN
There are no measures active in Amsterdam and The Netherlands
We hope to may welcome you soon for a safe and comfortable stay at one of our XO Hotels.
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For more information, please check the following websites:
- Government.nl from the Dutch government
- Netherlands and you from the Dutch government
- Re-open Europe from the European Union
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Frequently asked questions
Do I need to show proof of vaccination or a negative test result when arriving in the hotel?
You do not need to present a negative test result or proof of vaccination when arriving in the hotel.
Can I cancel or change my booking?
- Booked via (online) travel agent: Please contact the agent where you have made the booking. As you have not made the booking directly with us, we do not know the cancellation and/or change policy of your reservation and we can not change or cancel the booking.
- Booked with the hotel directly (via phone/email/hotel website):
- Flexible/Standard rate: You can check the cancellation policy on your booking confirmation.
- Non refundable: It is not possible to cancel and receive (any) refund. A change of dates will not be possible.
- Booked via online booking website (Booking.com/Expedia/Hotels.com/Agoda/Tripadvisor):
- Flexible rate/Standard : You can check the cancellation policy on your booking confirmation.
- Non refundable: It is not possible to cancel and receive (any) refund. A change of dates will not be possible.
