How does Paybylink work?

Have you received an email asking for a payment for your reservation and are you wondering if it is from the hotel, and if it’s safe and secure? The answer is yes! The payment email comes from XO Hotels and it is the most safe and secure way to pay your stay prior to arrival.

When you book with us and book the Non Refundable rate, or the Flexible rate with prepayment, our hotels will send you a mail with a payment link in it. This gives you the opportunity to pay your stay before arrival. It is safe and easy and it secures your reservation in our hotels.
Accepted payment methods are Visa card, Mastercard (both debit and credit card), Ideal (Dutch bank), Maestro (Belgian bank), Giropay, Sofort, Alipay and WeChat.

When you book with the Non Refundable rate, you have to pay within 24 hours after you received the payment mail from us.
If you book the Flexible rate with prepayment, you can use the payment link until the day of arrival 10 AM (Amsterdam time). The cancellation conditions as stated in your confirmation remain in force.

If you have questions, or would like to receive a (new) payment link, just mail us or give us a call.