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FAQ XO Hotels Couture

Frequently Asked Questions

XO Hotels Couture FAQ: Fast Answers for Your Travel Plans





Planning your trip to Amsterdam? Find quick, clear answers to our most common guest questions below.

From essential details like Wi-Fi credentials, late check-in, and breakfast service to practical perks like bike rentals and post-checkout luggage storage, we’ve covered all the bases. We’ve also included step-by-step route instructions to guide you straight to our front door.

If your question isn’t covered here, simply reach out via phone or email—our reception team is ready to assist you. Contact us by email or phone. It will be our pleasure to assist you!





Perk alert: Skip the third-party booking sites! Reserve your room directly with us on our booking site for a seamless experience and enjoy an instant 10% discount on your entire stay!

RESERVATIONS

You can reserve with 10% discount through our website, by email or by phone.

Of course! You can call us 24 hours a day at: +31 20 8812595.

There is a 10% discount on the daily price for all direct bookings made via our own booking site, via email and via phone. The discount is already calculated in our offer.
The price is always lower when you book directly with the hotel, than when you book through an online agent/booking website.

The ability to change or cancel a hotel reservation, and the associated fees, depends entirely on two critical factors: How you made the booking and which rate you selected.
You can always find the definitive rules applicable to your stay on the booking website (before you confirm) or on your official booking confirmation.
1. Direct Booking, Standard Rate
• Method: Booked directly with XO Hotels via our official website, e-mail, or telephone.
• Flexibility: This method typically offers the best and most flexible cancellation policy.
• Why? XO Hotels encourages direct bookings and reward guests with superior terms.
• Policy: Free cancellation deadline of 2:00 PM the day before arrival
2. Online Agent Booking (Standard Rate)
• Method: Booked via a third-party Online Travel Agent (OTA) or booking website (e.g., Booking.com, Expedia).
• Flexibility: The cancellation policy for a standard rate booked through an OTA is usually less flexible than a direct booking.
• Why? While a third party may offer competitive prices, their cancellation terms are stricter, sometimes requiring 48 or 72 hours notice, or involving a different process for changes. You must adhere to the OTA's specific terms, an hotel has no influence.
3. Non-Refundable Reservations
• Method: Booked either directly or via an online agent, specifically choosing a rate labeled as "Non-Refundable," "Advance Purchase," or similar.
• Flexibility: These reservations cannot be changed or cancelled.
• Why? These rates are offered at a discounted price in exchange for the guarantee that the hotel receives the revenue regardless of whether the guest arrives. By accepting the lower price, the guest agrees to waive all flexibility.

Minimum one person per room needs to be 18 years or older on the day of arrival.

If you would like to stay with us with a group (six rooms or more), please contact us by email for a suiting offer.

Maximum one child up to 2 years old can stay in the room free of charge. We can, on request, place a cot in the room (free if the room reservation has been made directly with the hotel, otherwise €10 per stay).
For children from 3 years old it is necessary to book and pay for their own bed.

It is not possible to place an extra bed in the room. If you are staying with three or four persons, then it is necessary to book a triple or quadruple room. If you are staying with us with five persons or more, it is necessary to book multiple rooms.
Contact us by email or by phone to check the best options for your party and your stay.

That is possible if you have booked directly with us. If you send us an email with all the details of your booking (hotel name, names of guests, reservation number, arrival and departure date), then we can check if we have received the booking.
If you have reserved through a different website, please contact that website for a reconfirmation.

We can send a confirmation with signature and stamp to your email when you pay the first night of the reservation. This is a non-refundable fee, in case of cancellation of your reservation we will not refund this fee. Contact by us email for more information.

We do not accept pets in our hotel.

We can make a note of your request for a certain room. The reception will do her utmost to arrange this for you, but can not guarantee this until the moment of arrival.

Choosing XO Hotels Couture means you can enjoy comfortable, spacious accommodation with convenient public transport connections, without needing to stay in the busiest part of Amsterdam. The hotel is located in Amsterdam-West, near the World Fashion Centre, with tram 2 (one of the most beautiful tram lines of the world!) stopping directly outside. You can reach Museumplein in approximately 12 minutes and Dam Square in around 22 minutes by tram, depending on traffic and service conditions.

You also benefit from practical facilities that make a difference during your stay:
- Spacious, comfortable rooms: Choose from room types suited to couples, solo travellers, friends and families. Rooms include air conditioning, a small fridge, coffee and tea facilities, a desk and a private bathroom with a rain shower and underfloor heating.
- Convenient on-site parking: If you are arriving by car, the hotel has its own parking garage with direct access to the hotel, plus two EV charging points. Parking costs €25 per 24 hours maximum, subject to availability.
- Breakfast available at the hotel: Start your day with a buffet breakfast before heading out to explore Amsterdam.
- Reception open 24/7: You can arrive late, and there is no curfew restricting when you return to the hotel.
- A practical neighbourhood: Supermarkets, shops and restaurants are available near Delflandplein, making it easy to pick up essentials or find something to eat.
XO Hotels Couture is particularly appealing if you value comfort, convenient transport and practical amenities more than being right in the middle of the busiest tourist streets.

"Is XO Hotels Couture a good base for a romantic weekend in Amsterdam?"

Yes. You can enjoy a spacious room, explore Amsterdam's museums and shopping districts by tram, and return to a comfortable hotel after a busy day. The tram stop directly outside makes it easy to visit the Museum Quarter, Vondelpark and the historic centre without needing a car.

"Will XO Hotels Couture give us enough space and convenience when travelling together?"

XO Hotels Couture offers different room types, including options for guests travelling with family or friends. Rooms include practical amenities such as a small fridge, coffee and tea facilities, air conditioning and a private bathroom. Check the occupancy and bed configuration of your preferred room type before booking to make sure it suits your group.

"Is XO Hotels Couture a sensible choice if I want to drive to Amsterdam but avoid complicated city-centre parking?"

Yes. The hotel has its own parking garage beside the building, with direct access to the hotel. The maximum vehicle height is 1.95 metres, and parking costs up to €25 per 24 hours. Tip: Spaces can be reserved when you book our website.
The hotel also has two EV charging points; bring the required charging card to activate them.

"Is XO Hotels Couture convenient for business trips as well as sightseeing?"

Yes. Its location near the World Fashion Centre and convenient tram connection make it a practical base for business and leisure. In your room, you will find a desk, free Wi-Fi, air conditioning and coffee and tea facilities. The hotel also provides a 24-hour reception, which is useful if your schedule involves an early departure or a late arrival.

"Will I have the comfort and facilities I need to relax after a long day in Amsterdam?"

XO Hotels Couture offers comfortable box-spring beds, spacious rooms, air conditioning and private bathrooms with rain showers and underfloor heating. You can also enjoy a quiet break in your room after sightseeing or business meetings. Individual experiences vary, but the hotel combines practical in-room amenities with convenient transport connections.

"Is there a benefit to booking XO Hotels Couture through the official website instead of an online travel agency?"

Yes! When you book directly through the official XO Hotels website, you can receive a 10% discount on room rates and benefit from the direct-booking conditions advertised by XO Hotels. Direct bookings also include free late check-out until and you can make your parking reservation. Compare the total price and conditions for your dates before confirming your reservation.

In short: XO Hotels Couture is a strong choice if you want spacious rooms, comfortable beds, breakfast, on-site parking and a tram stop right outside, with Amsterdam's major attractions easily accessible. It combines the convenience of a well-connected location with the comfort and practical facilities that help make a city stay straightforward.

XO Hotels Couture offers four room types, accommodating between two and four guests. Whether you are visiting Amsterdam as a couple, travelling with friends or staying with your family, you can choose a room based on the number of guests, your preferred bed arrangement and how much space you need.
1. Standard Twin/Double Room
24 m² · 2 guests
A spacious standard room with a choice of two separate single beds (Twin) or one queen-size double bed (Double). Both options include a private bathroom with a walk-in rain shower and hand shower, coffee and tea facilities, a small fridge, air conditioning and free high-speed Wi-Fi.
Best for: Couples, friends sharing a room or solo travellers who prefer extra space.

2. Comfort Double Room
26 m² · 2 guests
This room gives you a little more space than the Standard room and features one king-size bed. It is a good option if you prefer a larger bed and extra room to relax.
Best for: Couples and guests who prioritise extra space and a king-size bed.

3. Triple Room
26 m² · 3 guests
Designed for three people, this room offers either three single beds or one queen-size bed and one single bed, depending on the configuration.
Best for: Small families, three friends travelling together or guests who want to share one room rather than book two.

4. Quadruple Room
32 m² · 4 guests
The largest of the four room types, offering one queen-size bed and two single beds. With more floor space, it is suitable for groups who want to stay together in one room.
Best for: Families with children or groups of four friends.

All four room types have a private bathroom and practical amenities, including air conditioning, a television, a small fridge, coffee and tea facilities, a safe, a hairdryer and free Wi-Fi.

"Are the more expensive rooms at XO Hotels Couture genuinely better, or am I just paying for a different room name?"

The main differences between the room types are their size, bed configuration and maximum occupancy. Choosing the right room depends on how you plan to use it during your stay.
- Choose the Standard Twin/Double Room if you want a comfortable 24 m² room and do not need the extra space of the Comfort room. You can choose between two separate single beds and one queen-size bed.
- Choose the Comfort Double Room if you prefer a king-size bed and an additional 2 m² of space. This is a useful upgrade if you value extra room to relax.
- Choose the Triple Room if three people want to stay together. It offers different bed configurations to suit your group.
- Choose the Quadruple Room if four people want to share one room. At 32 m², it is the largest option, with one queen-size bed and two single beds.
The Standard and Comfort rooms are both designed for two guests, so upgrading is primarily about the bed size and extra space rather than accommodating more people. If you are travelling with three or four guests, selecting the appropriate room category is essential.

All rooms offer the core amenities you need for a comfortable stay, including a private bathroom, air conditioning, coffee and tea facilities, a small fridge and free Wi-Fi.

"Which room should we book if we want a comfortable stay with a large bed?"

The Comfort Double Room is a good choice if you prefer a king-size bed and slightly more space. If a queen-size bed is sufficient, the Standard Double Room offers a comfortable alternative at 24 m². Compare the prices for your dates to decide whether the additional space is worth the upgrade.

"Can we book a room with separate beds instead of sharing a double bed?"

Yes. The Standard Twin Room offers two separate single beds. If you are travelling as three friends, the Triple Room can be configured with three single beds. Specify your preferred bed arrangement when booking and check your confirmation to ensure that the selected configuration matches your needs.

"Which XO Hotels Couture room is best for a family of three or four?"

The Triple Room accommodates three guests in 26 m², while the Quadruple Room accommodates four guests in 32 m². The Quadruple Room has one queen-size bed and two single beds, making it a practical option for many families. When booking, enter the correct number and ages of all guests to ensure you select a room with the appropriate occupancy.

"Can we save money by sharing a room instead of booking two separate rooms?"

Yes. If your group fits comfortably within the permitted occupancy, sharing a Triple or Quadruple Room can be more economical than booking two rooms. Compare the total price for your dates and divide it by the number of guests to assess the cost per person. Remember to check whether breakfast is included or needs to be added separately.

"Will a room shared by three or four people feel cramped?"

XO Hotels Couture offers rooms designed specifically for multiple guests. The Triple Room measures 26 m², while the Quadruple Room measures 32 m². The Quadruple Room provides the most floor space, but four people will still be sharing one room and bathroom. If everyone prefers more privacy, booking separate rooms may be a better option.

"Can I be certain that I will get a double bed rather than two single beds?"

Choose the Standard Double Room if you specifically want one queen-size bed, rather than the Standard Twin Room. A double bed is guaranteed when you book a Standard Double Room directly through the hotel by email, telephone or the official website. For other room types or bookings through third-party websites, bed preferences may be subject to availability.

Our recommendation: For two guests, the Standard Twin/Double Room offers a spacious and practical choice, while the Comfort Double Room is worth considering if you prefer a king-size bed and a little more room. For three or four guests, the Triple and Quadruple Rooms allow you to stay together without booking multiple rooms.

XO Hotels Couture welcomes a diverse mix of guests throughout the year, from international tourists and couples on city breaks to families, groups of friends and business travellers. As a four-star hotel in Amsterdam-West, close to the World Fashion Centre and with tram 2 stopping directly outside, it offers a practical combination of comfortable accommodation, convenient transport and easy access to Amsterdam's main attractions.

Different guests choose XO Hotels Couture for different reasons:
- Couples and leisure travellers: You can enjoy spacious rooms, comfortable beds and convenient tram connections to Amsterdam's museums, shopping areas and historic centre.
- Families and groups of friends: Triple and quadruple rooms allow up to three or four guests to stay together in one room, subject to the room configuration and booking conditions.
- Business travellers: The hotel's location near the World Fashion Centre makes it a practical base for meetings, business appointments and work-related visits.
- International visitors and first-time tourists: Tram connections make it easy to explore Amsterdam without needing to drive or stay in the busiest tourist streets.
- Guests travelling by car: The hotel has its own parking garage, with direct access to the building, and two EV charging points.
- Visitors attending exhibitions, events and conferences: The hotel's location in Amsterdam-West and public transport links make it a useful option for guests visiting business venues and attractions across the city.

The mix of guests naturally varies with travel dates, local events, holidays and business activity. There is no verified month-by-month breakdown of our guest demographics, so it would not be accurate to claim that one particular type of guest dominates during a specific season.

"Is XO Hotels Couture mainly a business hotel, or will I feel comfortable staying there for a family holiday or a romantic city break?"

XO Hotels Couture is suitable for both business and leisure stays. Although its location near the World Fashion Centre attracts business visitors, the hotel is also a convenient base for exploring Amsterdam, whether you are visiting as a couple, travelling with children or discovering the city with friends.
You can enjoy spacious rooms with comfortable beds, air conditioning, a private bathroom, a small fridge and coffee and tea facilities. Tram 2 stops directly outside the hotel, making it easy to reach the Rijksmuseum, the Van Gogh Museum and other attractions without relying on a car.
You also have practical amenities that suit different travel styles, including a 24-hour reception, daily buffet breakfast and on-site parking. The hotel does not have a bar or serve lunch or dinner in its restaurant, so you should plan to visit (nearby) restaurants for those meals.

Whether you spend your days in meetings, exploring museums or discovering Amsterdam with your family, XO Hotels Couture offers a comfortable base with convenient transport connections.

"Is XO Hotels Couture a good choice for a weekend away together, or is it more suited to business travellers?"

XO Hotels Couture is a practical choice for couples who want a comfortable room and easy access to Amsterdam's attractions. You can explore the museums, enjoy a meal in the city and return to your room to relax. The hotel's spacious rooms and convenient tram connection make it suitable for a weekend break as well as a longer holiday.

"Will XO Hotels Couture suit our family, or will we need to book separate rooms?"

It depends on the size of your family. The hotel offers triple rooms for three guests and quadruple rooms for four guests, so families may be able to stay together in one room. Children aged three and older need their own booked bed, and extra beds cannot be added to rooms. Check the room's maximum occupancy and bed configuration before booking.

"Is XO Hotels Couture convenient if I am visiting Amsterdam for meetings or an exhibition?"

Yes. The hotel's proximity to the World Fashion Centre makes it a useful option for business visitors working in the area. Tram 2 also connects you with other parts of Amsterdam, including the Museum Quarter. In your room, you have a desk, free Wi-Fi and coffee and tea facilities, while the 24-hour reception accommodates different arrival times.

"Will I feel too far away from Amsterdam's main attractions if I stay at XO Hotels Couture?"

No. Although the hotel is outside the historic city centre, tram 2 stops directly outside the entrance. You can reach the Rijksmuseum and Van Gogh Museum in approximately 15 minutes, while Dam Square takes around 25 minutes, depending on traffic and service conditions. This allows you to explore the city while staying in a well-connected neighbourhood.

"Can we stay together at XO Hotels Couture without spending money on multiple rooms?"

Yes, if your group has three or four people, you can consider a triple or quadruple room. The right choice depends on your preferred sleeping arrangements and the room's permitted occupancy. Groups requiring six or more rooms should contact the hotel directly for a tailored offer.

"Is XO Hotels Couture suitable if I am driving to Amsterdam rather than arriving by train?"

Yes. The hotel has its own parking garage with direct access to the building and two EV charging points. Parking costs €25 per 24 hours maximum, subject to availability, and the garage has a vehicle height limit of 1.95 metres. This makes the hotel a practical option if you prefer to drive and use public transport for sightseeing.

In short: XO Hotels Couture is not exclusively a business hotel or a tourist hotel. It welcomes different types of travellers throughout the year, offering spacious rooms, practical facilities and direct tram access to Amsterdam's attractions. The best choice depends on your travel purpose, group size and the facilities you value most.

At XO Hotels Couture, the view from your room depends on its location within the hotel and the floor you stay on. The hotel is situated in Amsterdam-West, near the World Fashion Centre, in a lively urban area. You can enjoy a view of the surrounding neighbourhood, streets and buildings, but a panoramic view of Amsterdam is not guaranteed.

“Will I get a pleasant view, or could my room overlook another building?”

We understand that the view can make a difference to your stay, whether you are visiting Amsterdam for a romantic break, a family holiday or a business trip. As with many city hotels, the outlook varies from room to room, and some rooms may face nearby buildings rather than an open skyline. We recommend choosing XO Hotels Couture for its comfortable rooms, contemporary style and convenient tram connection, rather than booking on the assumption of a particular view.

“Can I request a room on a higher floor or with a better view?”

Yes. You can contact the hotel before arrival to request a higher floor or a particular view. The reception team will make a note of your preference and do its best to accommodate it, subject to availability. However, a specific room, floor or view cannot be guaranteed in advance.

For a special occasion or if the view is particularly important to you, we recommend sharing your preference with the hotel as early as possible.

At XO Hotels Couture, check-out is before 11:00 AM. If you book directly through the official XO Hotels website, you can enjoy a complimentary late check-out until 12:00 noon, giving you an extra hour to relax, finish packing or enjoy a more leisurely morning before leaving your room.

“Will I have to rush out of my room at 11:00 AM, or can I enjoy a more relaxed departure?”

You do not necessarily have to rush. Your standard check-out time at XO Hotels Couture is 11:00 AM, but if you book directly through the official XO Hotels website, you can enjoy free late check-out until 12:00 noon.
If you need even more time, late check-out may be available until 3:00 PM, subject to availability and an additional charge. The standard rate is €10 per extra hour, so it is worth checking the applicable conditions with reception.
That way, whether you have an afternoon flight, want to enjoy breakfast without watching the clock or simply need extra time to pack, you can plan your departure with greater peace of mind.

“My flight leaves late in the day. Can I stay in my room longer or leave my luggage at XO Hotels Couture?”

Yes. You can request a later check-out, subject to availability and the applicable charges. If you check out at the standard time, you can also leave your luggage in the hotel's luggage room free of charge on your departure day, allowing you to explore Amsterdam before travelling to the airport or station.

“Do I get free late check-out if I book XO Hotels Couture through the hotel's own website?”

Yes. When you book directly through the official XO Hotels website, you can enjoy complimentary late check-out until 12:00 noon instead of the standard 11:00 AM departure time. You also receive a 10% discount on room rates when booking directly. It is a practical benefit that gives you more time on your final morning while helping you save on your stay.

“What if I am travelling with children or need extra time to get ready before leaving?”

If you book directly, you have until 12:00 noon to check out without an additional late check-out charge. If you need longer, contact reception to ask about availability and fees. You can also leave your luggage at the hotel free of charge on your departure day, so you do not have to carry your bags around Amsterdam after checking out.

At XO Hotels Couture, you can start your day with an extensive breakfast buffet featuring a variety of hot and cold dishes, fresh bread, pastries, cereals, dairy products, fruit, vegetables and drinks.

Our breakfast buffet includes:
Bread and pastries: White and brown bread, white and brown bread rolls, croissants, chocolate pastries, sesame crackers, mini donuts, mini coffee rolls and mini muffins.
Cereals and dairy: Muesli, cornflakes, Chocopops, natural yoghurt and strawberry yoghurt.
Cheese, cold cuts and spreads: Chicken breast, ham, cervelaat sausage, young mature cheese, aged cheese, cumin cheese, spreadable cheese, butter, margarine, peanut butter, strawberry and blueberry jam, chocolate spread and honey.
Hot breakfast dishes: Boiled eggs, scrambled eggs, bacon, white beans, rösti potatoes, chicken sausages, small meatballs and pancakes.
Fruit and vegetables: Bananas, apples, mandarins, fruit in syrup, cucumber, tomatoes, lettuce, coleslaw and potato salad.
Drinks: Coffee, cappuccino, espresso, latte macchiato, tea, hot chocolate, hot milk, cold chocolate milk, orange juice, apple juice, multivitamin juice, regular milk and soya milk.
Condiments: Salt, pepper, mayonnaise, ketchup, salad dressings, olive oil, coffee creamer, sugar and sweeteners.

The buffet offers a mix of familiar continental breakfast favourites and heartier hot dishes, so you can choose a light breakfast or enjoy a more substantial meal before exploring Amsterdam.

Practical information: Breakfast is served daily from 7:00 AM to 10:30 AM and costs €20 per person per day. Breakfast is not automatically included in every room rate, but you can select a breakfast-inclusive rate when booking or ask to add breakfast at the hotel.

“Is the breakfast at XO Hotels Couture varied enough to justify €20 per person, or would I be better off eating somewhere else?”

If you prefer to have breakfast before heading out for sightseeing, shopping or work, the buffet at XO Hotels Couture offers the convenience of a varied meal in the hotel without having to search for a café first.
You can choose from bread and pastries, cereals and yoghurt, cheese and cold cuts, eggs, bacon, hot side dishes, pancakes, fruit, vegetables and a selection of hot and cold drinks. Whether you prefer a quick continental breakfast with coffee and a croissant or a more substantial plate with eggs and hot dishes, there are several combinations to choose from.
At €20 per person, breakfast is an optional extra, so you can compare the convenience and selection with nearby cafés and decide what best suits your budget and morning plans. If you have an early tour or a busy day ahead, eating at the hotel can make your morning simpler and more predictable.
Please note that the exact selection may vary depending on product availability. XO Hotels Couture does not operate a lunch or dinner restaurant, so the breakfast buffet is a convenient way to start your day rather than a full-day dining service.

“I have dietary restrictions. Can I still enjoy breakfast at XO Hotels Couture?”

Yes. XO Hotels Couture can accommodate certain dietary requirements, including gluten-free and vegan preferences, provided the necessary products are available and requested in advance where required.

The following products can be arranged on request:
For gluten-free guests: Gluten-free bread, bread rolls and cornflakes.
For vegan guests: Vegan cheese and vegan meatballs.
For guests who prefer plant-based milk: Soya milk is available as part of the regular selection.

Some dietary products need to be ordered in advance, so we recommend emailing info@xohotelscouture.com before your arrival. Please explain your dietary requirements and specify which products you need, allowing the team to confirm what can be prepared for your stay.

If you have a severe allergy, coeliac disease or a strict dietary requirement, please contact the hotel beforehand to discuss ingredient information and possible cross-contact risks. We want you to know what can be provided rather than rely on assumptions about individual products.

“I am vegan or vegetarian. Will there be more for me than just bread and fruit at breakfast?”

The breakfast buffet includes several options that may suit vegetarian guests, such as bread, cereals, fruit, vegetables and selected other products. Vegan guests can request vegan cheese and vegan meatballs, and soya milk is always available.
However, not every buffet item is vegetarian or vegan, and the standard selection is not exclusively plant-based. If you follow a strict vegan diet, contact XO Hotels Couture before arrival so the team can confirm which suitable products can be provided and arrange any items that require advance notice.

“Is there enough choice at breakfast for children with different tastes?”

The buffet includes familiar breakfast favourites such as bread, croissants, pancakes, cornflakes, Chocopops, yoghurt, fruit, scrambled eggs and hot chocolate. This variety gives children several options, whether they prefer a simple breakfast or something warm.
Parents can also choose from milk, soya milk and a range of other drinks. If your child has a specific allergy or dietary requirement, please contact the hotel in advance to discuss suitable options.

“Can I have a quick breakfast before an early meeting or a full day exploring Amsterdam?”

Yes. Breakfast is served daily from 7:00 AM to 10:30 AM at XO Hotels Couture. You can put together a simple breakfast with bread, cereal and coffee or choose a more substantial meal with eggs and hot dishes, depending on how much time you have.
If you have an early appointment, excursion or airport transfer, plan your morning around the breakfast opening hours. The buffet closes at 10:30 AM, so guests who need to leave earlier should allow enough time to eat before departing.

“I booked a room without breakfast. Can I still have breakfast at XO Hotels Couture?”

Yes. You do not necessarily need to include breakfast in your original room reservation. If your booking does not include breakfast, you can ask the hotel to add it upon arrival or during your stay, subject to availability.
Breakfast costs €20 per person per day. This flexibility allows you to decide whether you would like to eat at the hotel once you know your plans, rather than committing to breakfast for every morning when you book your room.
If you already know that you want breakfast each day, you can also check the available breakfast-inclusive rates when making your reservation.

XO Hotels Couture does not offer dedicated accessible rooms specifically designed for guests with reduced mobility. However, the hotel does provide some facilities and mobility aids that may help you enjoy a more comfortable stay.
The hotel has an elevator, and all rooms are accessible by elevator. Mobility aids, including a wall-mounted support handle and a shower stool, are available on request. Please contact the hotel in advance to reserve these aids and discuss your individual requirements.
You can reach the hotel at info@xohotelscouture.com or by telephone at +31 (0)20 880 9090.
If you use a wheelchair or have specific accessibility requirements, we recommend discussing your needs with the hotel before booking so that the team can explain which facilities are available and help you determine whether the hotel is suitable for your stay.

“I have reduced mobility, but the hotel does not have dedicated accessible rooms. Will I be able to move around comfortably and use the bathroom safely?”

We understand that accessibility involves much more than simply having an elevator. You may need sufficient space to manoeuvre a wheelchair, easy access to the bed, a bathroom that meets your needs or additional support when showering.

At XO Hotels Couture, all rooms can be reached by elevator, and the hotel can provide a shower stool and a wall-mounted support handle on request. However, the hotel does not have dedicated accessible rooms, and these mobility aids do not necessarily meet every guest's accessibility requirements.

Before making a reservation, we encourage you to contact the hotel to discuss your specific needs. If possible, explain whether you use a wheelchair, need step-free access, require additional space or need particular bathroom facilities. The team can clarify what is available and help you make an informed decision before you book.
We want you to know what to expect rather than discover after arrival that a room does not meet your needs.

“Can I stay at XO Hotels Couture if I use a wheelchair?”

XO Hotels Couture has an elevator serving all room floors, but it does not offer dedicated wheelchair-accessible rooms. The suitability of the hotel will depend on your individual mobility needs and the room and bathroom facilities you require.
We recommend contacting the hotel before booking to discuss access, room layout, bathroom dimensions and manoeuvring space. The team can explain the available facilities so that you can decide whether the hotel is appropriate for your stay.

“Does XO Hotels Couture provide grab rails or a shower chair if I have difficulty standing or balancing?”

Yes. XO Hotels Couture offers a wall-mounted support handle and a shower stool on request. These aids may be helpful if you have difficulty standing for long periods or need additional support when showering.
Please contact info@xohotelscouture.com before your arrival to request the equipment. Availability and the suitability of the bathroom setup should be confirmed directly with the hotel.

“Can I reach my room without using stairs, and should I request a room on a lower floor?”

Yes, the hotel has an elevator, and all rooms are accessible by elevator. If you prefer a particular floor or want to minimise the distance you need to walk, you can contact the hotel before arrival to discuss your preference.
The team will do its best to accommodate room requests, although a specific room location cannot be guaranteed. If you have additional mobility requirements, please explain these when making your request so the hotel can clarify what it can offer.

“How can I check whether XO Hotels Couture meets my accessibility needs before I book?”

The best approach is to contact the hotel directly before making your reservation. Describe the facilities you need, such as wheelchair manoeuvring space, step-free access, bathroom support or a shower stool.
You can contact XO Hotels Couture at info@xohotelscouture.com or call +31 (0)20 880 9090. The team can clarify the available facilities and help you assess whether they are suitable for your circumstances.
By checking these details in advance, you can make your booking with a clearer understanding of the hotel's accessibility provisions.

Yes. Official assistance and service dogs are welcome at XO Hotels Couture, even though ordinary pets are not permitted. Please inform the hotel in advance by emailing info@xohotelscouture.com so the team can prepare for your arrival.
XO Hotels Couture does not publish a specific room type designated for guests travelling with service animals. You should therefore contact the hotel before booking to confirm the most suitable room for your needs.
No specific additional charge for an official assistance or service dog is listed in the hotel's published policy. Please confirm any applicable conditions directly with the hotel before your stay.

“The hotel says pets are not allowed. Does that mean I could be refused a room or charged extra if I travel with my assistance/support animal?”

No. XO Hotels distinguishes between ordinary pets and official assistance or service dogs. Although pets are not permitted, the hotel's house rules explicitly exempt official assistance dogs from this restriction.
To avoid uncertainty at check-in, please notify XO Hotels Couture before arrival and explain that you will be travelling with an assistance or service dog. The team can clarify the arrangements for your stay and confirm whether any specific documentation or other information is required.
There is no surcharge for official assistance dogs. If you are concerned about additional costs, confirm this directly with the hotel before making your reservation.

“Can I book any room type at XO Hotels Couture if I need my service dog with me?”

XO Hotels Couture welcomes official assistance and service dogs, but it does not identify a particular room category specifically for guests travelling with them. Contact the hotel before booking to discuss your requirements and confirm the most appropriate available room.

Email info@xohotelscouture.com with your planned arrival dates and any relevant room preferences so the team can help you prepare for your stay.

“Will I have to pay a pet fee or cleaning surcharge for my service dog?”

No. There is no specific fee for official assistance or service dogs. Because ordinary pets are not permitted and assistance dogs are treated as an exception, we recommend confirming the applicable arrangements with the hotel before arrival.

“How do I make sure XO Hotels Couture is prepared for my arrival with an assistance dog?”

Please contact XO Hotels Couture before your arrival at info@xohotelscouture.com. Include your reservation details, arrival date and any room requirements that would make your stay more comfortable. The hotel can then clarify the arrangements and answer any questions about its assistance-dog policy before you travel.

No, XO Hotels Couture does not serve lunch or dinner. The hotel focuses on providing comfortable accommodation and a convenient breakfast service rather than operating a full-service restaurant.
You can start your day with an extensive breakfast buffet featuring hot and cold dishes, served daily from 7:00 AM to 10:30 AM. Breakfast costs €20 per person per day.
The hotel also does not have a bar and does not serve alcohol. However, you are welcome to bring your own alcoholic drinks and consume them in your hotel room.

“If XO Hotels Couture does not serve lunch or dinner, will I have to travel far to find somewhere to eat?”

No, you do not need to travel into Amsterdam's city centre just to find somewhere to eat. XO Hotels Couture is located on Delflandlaan in Amsterdam-West, with tram 2 stopping directly outside the hotel. This makes it convenient to explore Amsterdam and reach many of the city's restaurants, cafés and attractions.
Although the hotel does not have its own lunch or dinner restaurant, you can plan your meals at restaurants outside the hotel. You also have the flexibility to explore different neighbourhoods and cuisines during your stay instead of relying on a hotel restaurant.

“Can I stay at XO Hotels Couture and have all my meals without leaving the building?”

XO Hotels Couture offers breakfast but does not serve lunch or dinner, and there is no hotel bar. If you prefer to have all your meals on-site, this is an important point to consider when choosing your accommodation.
However, the hotel is well connected to Amsterdam by public transport, with tram 2 stopping directly outside. You can easily plan your lunch and dinner around the city's restaurants and cafés.

“Can I get a meal at the hotel if I arrive late or return hungry after a day in Amsterdam?”

XO Hotels Couture does not operate a lunch or dinner restaurant, so a full meal cannot be ordered from the hotel restaurant in the evening. We recommend planning your meals before returning to the hotel, particularly if you expect to arrive late.
The hotel has vending machines offering drinks and snacks, providing a convenient option for a small refreshment. For a proper meal, you can explore restaurants in Amsterdam before returning to your room.

“Is XO Hotels Couture a good choice if I want to discover Amsterdam's restaurants rather than eat in the hotel?”

Yes. If you enjoy discovering local cafés, restaurants and different cuisines, XO Hotels Couture offers a convenient base for exploring Amsterdam. The hotel is located in Amsterdam-West, and tram 2 stops directly outside, making it easy to travel towards the Museum Quarter and other popular areas of the city.

With breakfast available at the hotel and the freedom to choose where you eat lunch and dinner, you can organise your meals around your sightseeing plans and personal preferences.

Street parking near XO Hotels Couture, located at Delflandlaan 15 in Amsterdam, costs approximately €5.37 per hour, according to the published Amsterdam street-parking rates effective from 15 April 2026. Parking fees and paid parking hours are determined by the municipality and may change, so always check the signs or the official Amsterdam parking rates website before leaving your car.
For comparison, the hotel's own parking garage costs €5 per hour, with a maximum of €25 per 24 hours. The garage is open 24 hours a day and has a maximum vehicle height of 1.95 metres.
If you are staying overnight or parking for most of the day, the hotel's fixed daily maximum may be more convenient than paying the street rate by the hour.

“Is street parking near XO Hotels Couture actually cheaper than parking in the hotel's garage?”

Not necessarily. Street parking near XO Hotels Couture costs approximately €5.37 per hour, while the hotel's own garage costs €5 per hour, capped at €25 per 24 hours.
For a short stop, street parking may be worth considering if you find an available space. However, for a longer stay, the hotel's garage offers a clear daily maximum, so you know the maximum parking charge for a continuous 24-hour period.
Street parking is also subject to municipal parking hours, local restrictions and space availability. Before choosing street parking, check the parking signs carefully to confirm when payment is required and whether any restrictions apply.

“If I leave my car parked all night, will street parking cost less than the hotel garage?”

It depends on the hours during which street parking charges apply and how long your car remains parked. The published street rate near XO Hotels Couture is approximately €5.37 per hour, while the hotel's garage has a maximum charge of €25 per 24 hours.
Check the municipal parking signs for the exact paid hours before deciding. If you prefer predictable costs and direct access to the hotel, the garage may be the simpler option.

“Can I save money by parking on the street while staying at XO Hotels Couture?”

You may be able to save money if you park for a short period or during hours when street parking charges do not apply. However, street parking is not automatically cheaper, and availability is not guaranteed.
For longer stays, compare your expected parking duration with the hotel's €25 maximum per 24 hours. You can also check the official Amsterdam parking tariff map to verify the current rate and payment hours for the exact street where you find a space.

No, XO Hotels Couture does not offer its own hotel shuttle service to or from Amsterdam Airport Schiphol or other transport stations. However, reaching the hotel from the airport is straightforward thanks to Amsterdam's public transport connections.
From Schiphol Airport, you can take the train to Amsterdam Lelylaan, change to metro 51 towards Amsterdam Central Station, and get off at Heemstedestraat. From there, it is approximately a 10-minute walk to XO Hotels Couture. The total journey takes around 25 minutes.
Alternatively, you can take a taxi directly to the hotel. The journey takes approximately 20 minutes, depending on traffic, and costs around €45, although fares may vary.

“If XO Hotels Couture does not have an airport shuttle, will getting to the hotel with my luggage be difficult or expensive?”

Not necessarily. Although XO Hotels Couture does not operate an airport shuttle, you have several convenient ways to reach the hotel.

Public transport is generally the economical option. Take the train from Schiphol Airport to Amsterdam Lelylaan, then metro 51 to Heemstedestraat, followed by a walk of approximately 10 minutes to the hotel. The complete journey takes around 25 minutes.
If you are travelling with heavy luggage, children or several suitcases, a taxi may be more convenient because it takes you directly to the hotel entrance. The estimated fare is around €45, subject to traffic and the taxi provider's pricing.
By offering these alternatives, you can choose the transport option that best suits your budget, arrival time and travel needs without depending on a hotel shuttle timetable.

“Can I still get to XO Hotels Couture if my flight lands late and the hotel shuttle is unavailable?”

Yes. XO Hotels Couture does not operate an airport shuttle, but the hotel's reception is open 24 hours a day, so you can check in even if you arrive late at night.
Your transport options will depend on the time you land and the public transport services operating at that hour. Check the current train and metro schedules before travelling. If public transport is inconvenient, you can take a taxi directly to the hotel.
If you expect to arrive after 11:00 PM, the hotel asks you to let the team know in advance.

“What is the easiest way to reach XO Hotels Couture from Schiphol Airport with children or heavy suitcases?”

If you are travelling with children, a stroller or several suitcases, a taxi may be the most convenient option because it takes you directly from the airport to the hotel. The journey usually takes around 20 minutes, with an estimated fare of €45-55, depending on traffic and the provider.
If you prefer public transport, the train and metro connection takes approximately 25 minutes, it will cost under €15 per person, followed by a 10-minute walk from Heemstedestraat. Consider the amount of luggage you have when deciding which option is best for your group.

“Can I get to XO Hotels Couture cheaply without paying for a private airport transfer?”

Yes. Public transport is a convenient alternative to a private transfer. From Schiphol Airport, take the train to Amsterdam Lelylaan, then metro 51 towards Amsterdam Central Station and exit at Heemstedestraat. The hotel is approximately a 10-minute walk from the metro stop. You pay under €15 per person.

Check current fares and departure times before travelling. You can buy train tickets at the airport station and use the GVB app or contactless payment for eligible Amsterdam public transport journeys.

This allows you to reach XO Hotels Couture without paying for a private airport transfer.

Yes, XO Hotels Couture has a 24-hour reception, so you can arrive and check in at any time, including late at night or in the early hours of the morning. Our reception team is available around the clock to help you with check-in, questions about your stay and practical arrangements.
If the hotel's front entrance is closed when you arrive, simply ring the doorbell and the team will let you in. Your arrival time does not have to be restricted to traditional hotel reception hours.

“My flight arrives late at night. Will I still be able to enter XO Hotels Couture and check in, or will the doors be locked?”

Yes, you can still arrive late and check in. XO Hotels Couture's reception is open 24 hours a day, and there is no curfew for returning to the hotel.
For security, the front door may be closed late at night. If this happens, simply ring the doorbell and a member of the reception team will open the door and assist you with check-in.
If you expect to arrive after 11:00 PM, please inform the hotel in advance so the team can take your arrival time into account. Your room is guaranteed to be ready from 3:00 PM on your arrival day.

“Can I check in after midnight if my flight to Amsterdam is delayed?”

Yes. Because reception is open 24 hours a day, you can check in after midnight. If the entrance is closed, ring the doorbell to be admitted. If you anticipate arriving later than 11:00 PM, notify the hotel in advance.

“Do I have to return to XO Hotels Couture before a certain time in the evening?”

No. There is no curfew at XO Hotels Couture. You can enjoy an evening out in Amsterdam and return at any time. If the entrance door is closed, simply ring the doorbell and the reception team will let you in.

“Can I arrive very early in the morning or late at night because of my work schedule?”

Yes, reception is available 24 hours a day, making late-night arrivals and overnight check-ins possible. However, 24-hour reception does not mean that your room will be available before the standard check-in time of 3:00 PM on your arrival day. Early check-in may be possible for an additional charge, subject to availability.

For an early arrival: we ask €5 per hour extra as of 10 am, if a room is available. The availability can only be checked when you are at the front desk. You can also leave your luggage in the hotel's luggage room free of charge on your arrival day while you wait for your room to become available.

Yes, XO Hotels Couture is accessible by car and has its own parking garage, making it a convenient option if you are travelling to Amsterdam by car.
The hotel is located at Delflandlaan 15 in Amsterdam-West, close to the A10 ring road. You can drive directly to the hotel rather than having to navigate into the busy historic city centre.
The hotel's parking garage costs €5 per hour, with a maximum charge of €25 per 24 hours. The garage is available 24 hours a day, with a maximum vehicle height of 1.95 metres. Parking spaces are subject to availability, so it is advisable to check with the hotel before arrival if you are relying on the garage.

“Will I have to navigate Amsterdam's busy city centre, and is parking guaranteed when I arrive?”

XO Hotels Couture is located in Amsterdam-West, making it a practical choice if you are arriving by car and prefer not to drive into the historic city centre. The hotel provides its own covered parking garage with direct access to the hotel.
The garage is open 24 hours a day and has a maximum vehicle height of 1.95 metres. Parking costs €5 per hour, up to a maximum of €25 per 24 hours.
Parking can be reserved in advance when booking direct on the website. The garage also has two electric vehicle charging stations. The availability of the EV charging stations during your stay is not guaranteed, and comes with an extra cost.

“Can I park an SUV or a vehicle with a roof box in the hotel's garage?”

The garage has a maximum height clearance of 1.95 metres. Before arriving, measure your vehicle, including any roof box or roof-mounted equipment, to ensure it fits within this limit. If your vehicle is taller, contact the hotel to discuss alternatives.

“Can I charge my electric car while staying at XO Hotels Couture?”

Yes. The hotel's parking garage has two electric vehicle charging stations. Bring your own charging card to activate a charging point.

“Is it more convenient to leave my car at the hotel for the entire stay?”

The hotel's garage offers 24-hour access, direct access to the hotel and a maximum parking charge of €25 per 24 hours. This can make it convenient to leave your car parked while you explore Amsterdam by public transport. Tram 2 stops directly outside the hotel, providing connections to the Museum Quarter and other parts of the city.

XO Hotels Couture is located approximately 3.5 km from Dam Square, in Amsterdam-West. Although the hotel is outside the historic city centre, you can reach central Amsterdam easily by public transport.
The tram 2 stop, Delflandlaan, is directly outside the hotel, making it convenient to explore the city without needing a car.

Typical travel times by tram are:
Museumplein (Van Gogh Museum and Rijksmuseum): approximately 12 minutes.
Dam Square: approximately 22 minutes.
Amsterdam Central Station: approximately 28 minutes.
Travel times may vary depending on traffic, service conditions and the time of day.

“XO Hotels Couture is not right in the city centre. Will I spend too much time travelling to Amsterdam's main attractions?”

Not at all. While XO Hotels Couture is not situated in the historic centre itself, it offers a convenient connection to many of Amsterdam's most popular attractions. Tram 2 stops directly outside the hotel and takes you towards the Museum Quarter and the historic centre without requiring you to change trams.
You can reach Museumplein in approximately 12 minutes and Dam Square in around 22 minutes. This means you can enjoy Amsterdam's museums, shopping streets, canals and restaurants while returning to a hotel in Amsterdam-West at the end of the day.
If you prefer to stay slightly away from the busiest tourist streets while retaining convenient access to the main sights, XO Hotels Couture offers a practical balance between location and accessibility.

“Is XO Hotels Couture too far from the main attractions if this is my first visit to Amsterdam?”

No. The hotel is well connected to the city's major attractions by tram 2, which stops directly outside the entrance. You can reach the Van Gogh Museum and Rijksmuseum area in approximately 12 minutes and Dam Square in around 22 minutes.
This makes it easy to plan a sightseeing day without staying in the busiest part of the historic centre.

“Can I easily return to XO Hotels Couture after dinner or an evening out in central Amsterdam?”

Yes. Tram 2 provides a direct connection between the central area and the Delflandlaan stop outside the hotel. Check the current timetable when planning a late return, as service frequency and operating hours vary. The hotel's reception is open 24 hours a day, so you can return to the hotel at any time.

“Will staying outside Amsterdam's city centre increase my transport costs?”

Not necessarily. Because tram 2 stops directly outside XO Hotels Couture, you can travel to the main sightseeing areas without needing a taxi or a rental car. You can purchase public transport tickets through the GVB app or use a suitable contactless payment card or mobile payment method.

Getting to Amsterdam Central Station from XO Hotels Couture takes approximately 28 minutes by tram. Tram 2 stops directly outside the hotel at Delflandlaan and travels directly to Amsterdam Central Station, so you do not need to change trams.
The journey is convenient whether you are planning a day of sightseeing, catching a train to another Dutch city or travelling onwards to the airport.
You can purchase public transport tickets through the GVB app or pay using a contactless debit card, credit card or mobile payment method. Travel times may vary depending on traffic and service conditions.

“Is XO Hotels Couture too far from Amsterdam Central Station if I want to explore the city or travel by train?”

No. Although XO Hotels Couture is outside the historic city centre, it has a direct tram connection to Amsterdam Central Station. Tram 2 stops right outside the hotel and takes approximately 28 minutes to reach the station without a change.
This means you can conveniently reach the city's main railway hub for train journeys, canal cruises and sightseeing, while staying in Amsterdam-West rather than in the busiest part of the city centre.
If you are travelling with heavy luggage or are in a hurry, a taxi is another option. The journey usually takes around 15 minutes, depending on traffic.

“How much time should I allow to travel from XO Hotels Couture to Amsterdam Central Station before my train departs?”

Allow approximately 28 minutes for the direct tram journey, plus extra time for waiting, walking to your platform and finding your train. If you have an international train or a reservation with a fixed departure time, it is sensible to leave a comfortable buffer rather than relying on the estimated journey time alone.
Tram 2 stops directly outside the hotel, making the journey straightforward. Check the current GVB timetable before leaving, particularly early in the morning or late in the evening.

“Is there an easy way to reach Amsterdam Central Station from XO Hotels Couture with suitcases or children?”

Yes. The direct tram connection means you do not need to change trams along the way. Tram 2 departs from the stop directly outside XO Hotels Couture and takes approximately 28 minutes to reach Amsterdam Central Station.
If you have several suitcases, a stroller or limited mobility, consider how comfortable boarding and travelling by tram will be at your chosen time. A taxi can be more convenient if you prefer door-to-door transport.

“Do I need to take a taxi to Amsterdam Central Station, or can I get there easily using public transport?”

You do not need to take a taxi. Tram 2 provides a direct connection from the stop outside XO Hotels Couture to Amsterdam Central Station, taking approximately 28 minutes.
You can pay for eligible journeys using contactless payment or buy tickets through the GVB app. This makes public transport a practical alternative to a taxi for reaching the station and exploring Amsterdam.

XO Hotels Couture is approximately 10 km from Amsterdam Airport Schiphol, making it a convenient choice if you are flying into or out of Amsterdam.
You can reach the hotel from Schiphol Airport in approximately 25 minutes by public transport or around 20 minutes by taxi, depending on traffic and waiting times.
For public transport, take the train from Schiphol Airport to Amsterdam Lelylaan, then take metro 51 towards Amsterdam Central Station and get off at Heemstedestraat. From there, it is approximately a 10-minute walk to XO Hotels Couture.
The hotel does not operate its own airport shuttle service, but the public transport connection is straightforward and offers a convenient alternative to a private transfer.

“Is XO Hotels Couture too far from Schiphol Airport if I have an early flight or arrive late at night?”

No. XO Hotels Couture is located approximately 10 km from Schiphol Airport, so the journey is relatively short compared with hotels farther across Amsterdam.
During normal operating hours, you can travel by train and metro, with a total journey time of approximately 25 minutes, including the walk from Heemstedestraat. A taxi takes around 20 minutes, depending on traffic, and costs approximately €45.
The hotel has a 24-hour reception, so you can check in even if you arrive late. However, public transport schedules vary throughout the day and night, so check the connections for your arrival time. If you land very late or have an early flight, a taxi may be the more convenient option.

"Can I get from XO Hotels Couture to Schiphol Airport quickly enough for an early-morning flight?”

Yes. The airport is approximately 10 km from the hotel, and a taxi journey usually takes around 20 minutes, depending on traffic. Public transport is another option, taking approximately 25 minutes under normal conditions.
For an early flight, check the first available train and metro connections in advance. Allow additional time for check-in, security and unexpected delays. If public transport is not running at a suitable time, consider arranging a taxi.

“What is the easiest way to reach XO Hotels Couture from Schiphol Airport with children or several suitcases?”

A taxi is often the most convenient option if you are travelling with children, a stroller or several suitcases. The journey typically takes around 20 minutes, and the estimated fare is approximately €45-55, depending on traffic and the provider.

If you prefer public transport, take the train to Amsterdam Lelylaan, then metro 51 to Heemstedestraat, followed by a walk of approximately 10 minutes to the hotel. Consider your luggage and the time of arrival when choosing the best option.

“Can I reach XO Hotels Couture from Schiphol Airport without paying for an expensive taxi?”

Yes. Public transport is a convenient alternative to a taxi. Take the train from Schiphol Airport to Amsterdam Lelylaan, then metro 51 towards Amsterdam Central Station and get off at Heemstedestraat. From there, walk for approximately 10 minutes to XO Hotels Couture.

The journey takes around 25 minutes in total under normal conditions. It will cost under €15 per person. You can check current fares and timetables through the official Dutch Railways (NS) and GVB channels before travelling

XO Hotels Couture is exceptionally convenient for public transport. The Delflandlaan tram stop is directly outside the hotel, just a few steps from the entrance. It is served by GVB tram 2, which connects you with Amsterdam's Museum Quarter and city centre.

- Tram: Delflandlaan, directly outside the hotel. Tram 2 provides a direct connection towards Museumplein and Amsterdam Central Station.
- Metro: Heemstedestraat is approximately an 8 to 10-minute walk away. From there, metro lines 50 and 51 connect you to other parts of Amsterdam.
- Bus: Bus stops are available in the surrounding area. Check the current GVB journey planner for the nearest suitable stop and routes for your destination.
You can buy public transport tickets through the GVB app or use a suitable contactless bank card, credit card or mobile payment method.

“Will I need to walk far or change several times to reach Amsterdam's main attractions from XO Hotels Couture?”

No. One of the main advantages of staying at XO Hotels Couture is that tram 2 stops directly outside the hotel, so you can travel towards the Museum Quarter and city centre without changing trams.

Approximate journey times from the hotel are:
- Museumplein, home to the Rijksmuseum and Van Gogh Museum: 12 minutes by tram.
- Dam Square: 22 minutes by tram.
- Amsterdam Central Station: 28 minutes by tram.
If you need to travel to other parts of Amsterdam, Heemstedestraat metro station is also within walking distance, with connections on metro lines 50 and 51.

“Is public transport easy to access if I am travelling with children, a stroller or heavy suitcases?”

The Delflandlaan tram stop is directly outside XO Hotels Couture, so you do not need to walk far to catch tram 2. This is convenient when travelling with children or luggage. However, the GVB stop information currently lists Delflandlaan as not wheelchair accessible, so guests who need step-free boarding should check the available arrangements before travelling.

“Can I reach XO Hotels Couture by public transport from Schiphol Airport?”

Yes. You can take a train from Schiphol Airport to Amsterdam Lelylaan, then transfer to metro 50 or 51 towards Heemstedestraat. From there, you can either walk approximately eight to ten minutes to the hotel or take tram 2 one stop to Delflandlaan. The hotel does not operate its own airport shuttle, but this public transport connection provides a practical alternative.

“Do I need to take taxis to explore Amsterdam, or can I rely on public transport while staying at XO Hotels Couture?”

You can comfortably use public transport for many journeys. Tram 2 stops outside the hotel and connects you directly to central Amsterdam, including Museumplein, Dam Square and Amsterdam Central Station. Metro 50 and 51 are also accessible from nearby Heemstedestraat.

You can purchase tickets using the GVB app or pay with a suitable contactless bank card, credit card or mobile payment method. The hotel does not sell public transport tickets, so arrange your ticket before travelling or use an accepted contactless payment method.

XO Hotels Couture is a convenient base for exploring Amsterdam’s museums, parks and historic city centre. The hotel is located in Amsterdam-West, with tram 2 stopping directly outside. You can reach several of the city’s best-known attractions without needing a car.

Which popular attractions can you visit from XO Hotels Couture?

Museumplein and Amsterdam’s famous museums
Take tram 2 to Museumplein, approximately 12 minutes from the hotel. This cultural district is home to the Van Gogh Museum, Rijksmuseum and Stedelijk Museum, making it an excellent choice if you enjoy art, Dutch history or modern design. The Moco Museum, known for modern and contemporary art, is also nearby. Book museum tickets in advance, especially during busy periods.

Vondelpark
Amsterdam’s best-known city park is a good choice if you want a break from sightseeing. Enjoy a walk, relax by the ponds or take a leisurely stroll through the green surroundings. It is also a pleasant option for families and travellers who want some outdoor time.

Leidseplein
This lively square is known for its theatres, cafés, restaurants and nightlife. It is a good place to visit if you want to enjoy Amsterdam in the evening after a day of sightseeing.

Heineken Experience
Discover the history of the famous Dutch beer brand in its former brewery. This interactive attraction is a popular choice for visitors interested in the city’s brewing heritage and a more hands-on museum experience.

Amsterdam’s canals and historic city centre
For classic Amsterdam scenery, explore the historic canal belt, with its bridges, canal houses and waterside streets. You can continue towards Dam Square, the Royal Palace and the city’s shopping streets. Tram 2 reaches Dam Square in approximately 22 minutes from the hotel.

Anne Frank House
This important historic site tells the story of Anne Frank and her family during the Second World War. It is farther from the hotel than the Museumplein attractions, but can be reached by public transport. Tickets are limited, so check availability and book through the official website well in advance.

"Is XO Hotels Couture too far from the main attractions if you are visiting Amsterdam for the first time?"

No. The hotel is outside the historic city centre, but the tram stop directly in front of the entrance makes getting around straightforward. Museumplein is around 12 minutes away by tram, Dam Square around 22 minutes and Amsterdam Central Station around 28 minutes, according to the hotel’s published directions. Journey times can vary with traffic and service conditions.

"Which attractions are best for families, couples or culture lovers?"

For culture lovers: Van Gogh Museum, Rijksmuseum, Stedelijk Museum and Moco Museum.
For couples: a canal walk, Vondelpark or an evening around Leidseplein.
For families: Vondelpark and museums that suit your children’s ages and interests.
For first-time visitors: Museumplein, the canals, Dam Square and the Anne Frank House.
For visitors who prefer a quieter break: Vondelpark offers green space away from the busiest tourist streets.

"Do you need a car to explore Amsterdam from XO Hotels Couture?"

No. Tram 2 stops directly outside the hotel and connects you with Museumplein, Dam Square and Amsterdam Central Station. This makes it practical to explore the main sights by public transport rather than searching for parking in the city centre.

Our tip: If you are visiting Amsterdam mainly for its museums, start with Museumplein. If this is your first visit, combine the museums with a canal walk and Dam Square. Check attraction opening times and ticket availability before setting out.

Yes. XO Hotels Couture is located just around the corner from Delflandplein, a local shopping square with several supermarkets and shops. You can easily buy groceries, snacks, drinks, fresh food and everyday essentials without travelling into Amsterdam city centre.

"Which supermarkets are near XO Hotels Couture?"

Albert Heijn on Delflandplein is a convenient option for everyday groceries, including fresh produce, sandwiches, drinks and household essentials. Lidl is another nearby option if you are looking for a budget-friendly supermarket. Both are within a short walk of the hotel.

"Do you need to travel far to buy food, drinks or essentials during your stay?"

No. The nearby Delflandplein shopping area makes it easy to pick up groceries, snacks or drinks during the day. This is particularly convenient if you are staying for several nights, travelling with children or prefer to buy some items yourself rather than eating every meal in a restaurant.

"Are the nearby supermarkets convenient for families and guests on a budget?"

Yes. Having supermarkets within walking distance is useful for families buying snacks and drinks, guests who need specific everyday items, and travellers who want to manage their food budget. You can also purchase items for a light meal or refreshments to enjoy during your stay.

"Can you buy groceries near XO Hotels Couture if you arrive late?"

Supermarket opening hours vary by store and day, so check the current opening hours before setting out, especially in the evening or on public holidays.

In short: You do not need to stay in Amsterdam’s city centre to have everyday conveniences close by. XO Hotels Couture is near Delflandplein, where several supermarkets and other local shops make shopping during your stay straightforward.

Yes. XO Hotels Couture is close to Delflandplein, a local shopping square with several restaurants and cafés within walking distance. Whether you are looking for a quick takeaway, an affordable meal or a relaxed dinner, you have several options nearby. You can also take tram 2, which stops directly in front of the hotel, to explore the wider range of restaurants in Amsterdam.

"Which restaurants are within walking distance of XO Hotels Couture?"

Here are some nearby options to consider:
Golden Garden Restaurant: A Chinese restaurant on Delflandplein serving Chinese dishes and dim sum. A convenient option if you want to eat close to the hotel.
Efem Pizza en Döner: A casual takeaway restaurant on Delflandplein offering pizza, döner and other quick meals. Suitable when you want something informal without travelling far.
Cedars: A Lebanese restaurant in the surrounding neighbourhood, offering an alternative to traditional European and fast-food options.
Lokaal van de Stad: A neighbourhood restaurant and café on Heemstedestraat, suitable for a more relaxed meal.
Drovers Dog: An Australian-style restaurant in the nearby Hoofddorpplein area, worth considering if you prefer a different dining experience.

Walking times vary depending on your route, but several restaurants are only a few minutes away.

"Do you have to travel to Amsterdam city centre to find somewhere to eat?"

No. The Delflandplein area has several local dining options, so you can enjoy a meal close to the hotel after sightseeing or a busy day of work. If you want a wider choice of restaurants, tram 2 provides a direct connection towards Museumplein and the city centre.

"Does XO Hotels Couture have its own restaurant or serve lunch and dinner?"

XO Hotels Couture serves breakfast, but it does not have its own restaurant for lunch or dinner. Nearby restaurants give you the flexibility to choose different cuisines and price ranges during your stay.

"Are there affordable restaurants nearby for families and budget-conscious travellers?"

Yes. Casual options such as Efem Pizza en Döner can be convenient for a quick, informal meal, while the surrounding neighbourhood offers other restaurants to suit different preferences. Check current menus and prices before visiting, as these can change.

"Can you find different types of cuisine near XO Hotels Couture?"

Yes. The nearby area includes Chinese, Lebanese, Turkish-style takeaway and other neighbourhood dining options. This gives you alternatives if you do not want to eat the same type of food every day or if you are travelling with people who have different tastes.

Our tip: If you want a quick meal, start around Delflandplein. For a longer dinner or more choice, explore the Hoofddorpplein neighbourhood or take tram 2 towards Amsterdam’s museum district and centre. Check opening hours before you go, especially on public holidays.

Yes! XO Hotels Couture in Amsterdam has two electric vehicle (EV) charging stations in its parking garage. The chargers use an AC Type 2 connection with a charging capacity of 11 kW, making them suitable for many electric cars and plug-in hybrid vehicles.
The hotel’s parking garage is open 24 hours a day and offers direct access to the hotel. Parking costs €5 per hour, with a maximum of €25 per 24 hours. The maximum vehicle height is 1.95 metres.

"I drive an electric car. Can I charge it at XO Hotels Couture, or will I need to find a public charging station elsewhere in Amsterdam?"

You can charge your electric car directly at XO Hotels Couture. The hotel has two EV charging stations in its garage, equipped with AC Type 2 connectors and a maximum charging capacity of 11 kW.

Please bring your own compatible charging card to activate the charging station. As there are only two charging points, availability cannot be guaranteed at the time of your arrival. If charging is essential to your travel plans, we recommend taking this into account when planning your journey.

"Will the 11 kW AC Type 2 charger work with my electric vehicle?"

Answer: The AC Type 2 connection is widely used by electric vehicles in Europe. Your vehicle must support AC charging through a Type 2 connection to use the charger directly. The actual charging speed depends on your car's onboard charger and battery capacity, so charging times will vary.

"Can I leave my car charging while I stay overnight at XO Hotels Couture?"

Yes, you can use the hotel's parking garage while staying at XO Hotels Couture. The garage is open 24 hours a day and provides direct access to the hotel. However, charging-point availability is not guaranteed, so we recommend having an alternative charging option if you need to recharge your vehicle.

"Will my electric SUV fit in the garage, and can I charge it there?"

The parking garage has a maximum vehicle height of 1.95 metres. If your electric SUV fits within this limit and supports AC Type 2 charging, you can use the garage and its EV charging facilities, subject to availability. Check your vehicle's height before arrival to avoid parking difficulties.

If you are staying at XO Hotels Couture in Amsterdam, you can charge your electric vehicle directly in the hotel's own parking garage at Delflandlaan 15, 1062 EA Amsterdam. The garage has two EV charging stations with AC Type 2 connectors and a charging capacity of 11 kW.

If both charging points are occupied, public charging stations are available in the surrounding neighbourhood. You can find nearby alternatives using the City of Amsterdam's public EV charging map, which shows charging locations, availability and prices.

"What if the EV chargers at XO Hotels Couture are occupied? Can I charge my car somewhere nearby?"

Yes. If the two charging stations in the garage are occupied, you can look for public charging points on nearby streets in Amsterdam Nieuw-West. Charging locations are listed around Delflandlaan, Overschiestraat and Rijswijkstraat. Availability, charging speeds and prices vary by location and provider, so check a live charging map or your charging app before driving to an alternative.

For public charging, you generally need a compatible charging card or app. Remember that public parking charges may apply separately from the electricity costs.

"Can I charge my electric car overnight without leaving the hotel to find a charger?"

XO Hotels Couture has two EV charging stations in its own parking garage, making it convenient to charge while you stay overnight. The chargers offer AC Type 2 charging at up to 11 kW. You need your own compatible charging card, and availability is not guaranteed, so consider checking alternative public charging points if your car needs to be charged.

"Do I need a special cable or charging card to use nearby EV chargers?"

At XO Hotels Couture, you need your own charging card to activate the hotel's charging stations. The chargers use AC Type 2 connections rated at 11 kW. For public charging points nearby, check the connector requirements and payment options in your charging app before arrival, as these can vary between operators.

"Is it cheaper to charge at XO Hotels Couture or at a public charging station nearby?"

Charging costs depend on the charging provider and the tariff associated with your charging card. Public charging prices in Amsterdam vary by operator and location, and parking fees may apply separately. You can compare current public charging prices on the official Amsterdam EV charging map before deciding where to charge. Check the applicable charging tariff for the hotel's chargers as well.

XO Hotels Couture welcomes guests with different needs and preferences. If you are autistic or have sensory processing needs, you can contact the hotel before your arrival to discuss what would help you feel more comfortable during your stay.

The hotel offers several practical features that may help you plan your visit:
- Room comfort: Every room has air conditioning, allowing you to adjust the temperature to your preference.
- Window control: The windows can be opened slightly, allowing some fresh air into your room.
- Familiar routines: Reception is open 24 hours a day, so you can arrive at a time that suits your travel plans.
- Advance communication: You can contact the hotel before booking to explain your needs and ask about room preferences or practical arrangements.
XO Hotels Couture does not advertise a dedicated autism support programme or specialised sensory rooms. If you have specific requirements relating to noise, lighting, room location or check-in, we recommend discussing these with the hotel in advance so you can make an informed decision before booking.

"Will XO Hotels Couture be comfortable for me if I am sensitive to noise, bright lights, crowds or unexpected changes?"

We understand that an unfamiliar hotel environment can be challenging if you are sensitive to noise, lighting, busy surroundings or changes to your routine. Your comfort matters, and we encourage you to tell us what would make your stay easier.

You can contact XO Hotels Couture before arrival to discuss your preferences and ask whether a quieter room or other practical arrangements may be possible. The team can explain the hotel's facilities and help you understand what to expect.

However, we cannot guarantee a completely quiet or sensory-friendly environment, and specialised sensory equipment, dedicated low-stimulation spaces and autism-specific check-in services are not listed among the hotel's published facilities.

If particular conditions are essential for your wellbeing, please explain them before booking. This allows you to establish whether the hotel can meet your needs rather than discovering potential limitations after arrival.

"Can I find out what to expect before arriving at XO Hotels Couture so that check-in feels less stressful?"

Yes. You can contact the hotel before your stay to ask about the arrival process, reception, room facilities and other practical details. Reception is open 24 hours a day, and your room is normally ready from 15:00.
If unfamiliar procedures or last-minute changes are difficult for you, let the team know what information would help you prepare. Although the hotel does not advertise a dedicated autism-friendly check-in service, communicating your needs in advance can help you plan your arrival with greater confidence.

"Can I request a quiet room at XO Hotels Couture if noise affects my sleep or concentration?"

You can contact XO Hotels Couture before arrival to explain your sensitivity to noise and ask whether a quieter room is available. We recommend making this request when booking so the hotel has an opportunity to take your preference into account.

A specific room location cannot be guaranteed unless the hotel confirms it, and we cannot promise complete silence. If you are particularly sensitive to noise, please discuss your requirements with the hotel before making your reservation.

"Can I adjust the lighting and temperature in my room if I experience sensory overload?"

The rooms at XO Hotels Couture have air conditioning, allowing you to adjust the temperature for your comfort. However, the hotel does not specifically advertise specialised sensory lighting, adjustable lighting systems designed for sensory needs or dedicated sensory rooms.
If lighting is a significant concern, we recommend asking the hotel about the lighting in the room type you intend to book. You may also wish to bring familiar items that help you feel comfortable in an unfamiliar environment.

"Can XO Hotels Couture help me prepare my autistic child for an unfamiliar hotel environment?"

You can contact the hotel before your family arrives to explain your child's needs and ask questions about the room, check-in process and available facilities. Knowing what to expect can help you prepare your child for the stay and establish a familiar routine.

If your child benefits from a quieter room, particular sleeping arrangements or specific environmental conditions, please explain these requirements in advance. The hotel can discuss what may be possible, although specialised sensory facilities and specific room arrangements should not be assumed to be available.

"Does XO Hotels Couture provide sensory equipment, noise-cancelling devices or a dedicated quiet space?"

XO Hotels Couture does not list specialist sensory equipment, noise-cancelling devices or dedicated sensory rooms among its published facilities. If you rely on particular equipment or a low-stimulation environment, please contact the hotel before booking to discuss your requirements.

Bringing your own familiar sensory aids may help you feel more comfortable during your stay. We recommend confirming any essential needs in advance so you can choose accommodation that suits you.

ARRIVAL

What time will my room be ready? Your room is guaranteed to be ready from 3:00 PM.

What are the reception opening hours? The reception is open 24 hours a day. You can, therefore, arrive at any time, even at night. Should the front door be closed, you only need to ring the doorbell and we will open it for you immediately.

Can you check in earlier (Early Check-in)? Yes, you can, but this depends on availability. Here are the surcharges for early check-in:

3:00 PM – 4:00 PM: € 5

2:00 PM – 3:00 PM: € 10

1:00 PM – 2:00 PM: € 15

12:00 PM – 1:00 PM: € 20

11:00 AM – 12:00 PM: € 25

Before 10:00 AM: You pay the day rate for the night preceding your arrival.

Can you check out later? For late check-out (until a maximum of 3:00 PM), a surcharge of € 10 per hour applies.

Can I leave my luggage? You are always welcome to leave your luggage! You can leave your luggage with us free of charge in the luggage room on the day of arrival or departure.

An early check-in is possible with a supplement of €5 per hour (e.g. if you want to check in at 11 AM, the supplement is €20). If you want to check in before 10 AM, you pay the daily rate of the day prior to your arrival.
The early check-in is subject to availability. The reception can check at the time of your arrival whether a room is already available and add the supplement for you.

It is always possible to keep your luggage in our luggage room free of charge, so you can go into town and start enjoying your stay in Amsterdam immediately.

Our reception is open 24 hours a day. If you arrive late, you can ring the door bell so the reception can open the door for you and can help you with the check in. Please let us know in case you will arrive later than 23.00 o’clock so we can take this into account.

You can always enter the hotel, so you do not have to return at a certain time. You can ring the door bell to let the reception open the door for you.

DIRECTIONS

You can reach the hotel from Schiphol airport by different means of transport. You can check our Location-page for the options.

We do not have our own shuttle service.

For more information about how to reach the hotel by car, please check the directions on our Location-page.

The hotel has a parking garage. The parking is open 24 hours a day, has a height clearance of 1.95 m and a direct entrance from the hotel. Costs for the parking are €5 per hour, with a maximum of €25 per 24 hours.
The entrance of the parking is located on the right side of the hotel.
The park house also has two charging stations for electric vehicles.

We do not have bus parking available. For information regarding parking for busses you can have a look at the tourbuzz website.

You can reach the centre with tram 2. Museum Square can be reached in only 10 minutes and Dam Square can be reached in 25 minutes.

The closest tram stop is Delflandlaan, directly in front of the hotel. .

The hotel is around the corner of the Delflandplein. This is a square with different shops, among others several supermarkets and a few restaurants.

PAYMENT

If you make a reservation, we will ask for a credit card to guarantee the reservation. A few days before arrival, we check that the credit card is valid by making an authorization on the card (authorization only, no payment). Payment for the room can be made on arrival by credit card (Visa, Amex or MasterCard) or pin. It is also possible to pay in advance by credit card, Paypal or bank. If you contact us, we can send you an online payment link.
For your and our safety we do not accept cash payments.

It is not possible to book on account with us. All payments need to be made prior to check in.

You can pay in advance by payment link with a credit card, debit card, Sofort Überweisung, Paypal or Alipay. Email us if you want this option, and we will send you a payment link.
We do not work with credit card authorization forms.

If you have made a direct booking or a booking through Booking.com it is possible to receive an invoice of your stay after check out. In case you have booked through an online agent/booking website, you will have to ask them for an invoice.
If the invoice must be on a company name, we would like to receive the name and address details well in advance of your check out.

FACILITIES

The room has a sitting area, desk, telephone, flat screen television, coffee and tea facilities, small fridge, air conditioning and private bathroom with walk in shower, toilet, sink, hair dryer, floor heating, towels and guest supplies like shampoo.

There is a safe, which is big enough to hold a laptop. We advise you to keep your valuables in the safe during your stay.

In the bathroom of your room you will find a hair dryer.

In every room there is an iron and ironing board.

In all rooms there is a small fridge.
If you need to store your medications in a cool place, you can also hand these to the reception who can keep it for you in a fridge.

You can buy an adapter from the vending machine in the lobby.
Also, every room has power points with an English outlet and USB-ports.

Your room can be cleaned every day. If you do not want to be disturbed during your stay, you can use the Do not disturb panel.
In case of a large number of check-outs, the rooms of departing guests will be cleaned first. As a result, your room may not be cleaned until later in the day.
If housekeeping is no longer available, you can obtain clean towels and guest supplies from reception.

There is an elevator in the hotel. All rooms are accessible by elevator.

We do not have special disabled rooms. We offer several aids such a as a wall bracket and a shower stool. You can contact us by email to reserve these aids.

The hotel is 100% NON-smoking. Smoking (including electronic cigarettes) is strictly prohibited in the entire building. In case of violation, we will impose a fine of €200 upon you and you are requested to leave the hotel immediately, without restitution of already paid room costs.

The windows in all rooms can open ajar.

We offer free Wi-Fi in the entire hotel. For the Wifi you need a login code which you can obtain at the reception.

On the ground floor you can find two internet computers connected to a printer which you can use free of charge.

The hotel does not have its own laundry service.

The hotel is around the corner of the Delflandplein. This is a square with different shops, among others several supermarkets and a few restaurants.

You can rent a bicycle for €18 per day.

We work with the tour company Tours&Tickets and can book all excursions offered by them. On our Tours&Excursions-page you can find more information about the excursions.

That is possible, if there are no costs to be paid upon receipt and it does not need to be signed for. Please let us know in advance if you are sending us a package. Please mention clearly on the envelope/package for whom it is intended and what the arrival date of the guest is. Our address is: Delflandlaan 15, 1062 EA, Amsterdam.

You can always enter the hotel, so you do not have to return at a certain time. You can ring the door bell to let the reception open the door for you.

The hotel has a parking garage. The parking is open 24 hours a day, has a height clearance of 1.95 m and a direct entrance from the hotel. Costs for the parking are €5 per hour, with a maximum of €25 per 24 hours.
The entrance of the parking is located on the right side of the hotel.
The park house also has two charging stations for electric vehicles.

We do not have bus parking available. For information regarding parking for busses you can have a look at the tourbuzz website.

Of course! The reception is happy to call a taxi for you.

FOOD&BEVERAGE

For current information, please check the Food&Drinks section at the hotel information.

Please check the list of available items here.

Our restaurant is not open for lunch.

Our restaurant is not open for dinner.

The hotel does not have a bar.

We are completely non-alcoholic. It is allowed to bring your own alcoholic drinks and drink these in your hotel room.

DEPARTURE

Our check out time is 11 AM. It is always possible to leave your luggage in our luggage room free of charge.
If you would like to stay longer in the room, it is possible upon request for €10 per hour, maximum until 15.00 o’clock.

That is possible. However, there may be costs involved. Please ask the reception for more information.

That is possible if there is availability. Please contact the reception for the possibilities and the best price.

It is always possible to leave your luggage with us in the luggage room on your arrival and departure day. It is not possible to keep your luggage whilst you are not staying with us in the hotel.

Of course! The reception is happy to call a taxi for you.

If you have made a direct booking or a booking through Booking.com it is possible to receive an invoice of your stay after check out. In case you have booked through an online agent/booking website, you will have to ask them for an invoice.
If the invoice must be on a company name, we would like to receive the name and address details well in advance of your check out.

AFTER DEPARTURE

Please contact us by email or by phone. We will check if we have found your item and can send it to you. There will be costs for the shipment.

OTHER

We are sorry to hear you have a complaint. If you are still staying in the hotel, please contact the reception so we can solve this immediately.
If you are not in the hotel anymore, please contact us by email.

If you have more questions, please do not hesitate to contact us by email or by phone

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