FAQ XO Hotels City Centre

You can reserve with 10% discount through our website, by email, or by phone .

Of course! You can call us 24 hours a day at: +31 20 6220535.

There is a 10% discount on the daily price for all direct bookings made via our own booking site, via email and via phone. The discount is already calculated in our offer.
The price is always lower when you book directly with the hotel, than when you book through an online agent/booking website.

The ability to change or cancel a hotel reservation, and the associated fees, depends entirely on two critical factors: How you made the booking and which rate you selected.
You can always find the definitive rules applicable to your stay on the booking website (before you confirm) or on your official booking confirmation.
1. Direct Booking, Standard Rate
• Method: Booked directly with XO Hotels via our official website, e-mail, or telephone.
• Flexibility: This method typically offers the best and most flexible cancellation policy.
• Why? XO Hotels encourages direct bookings and reward guests with superior terms.
• Policy: Free cancellation deadline of 2:00 PM the day before arrival
2. Online Agent Booking (Standard Rate)
• Method: Booked via a third-party Online Travel Agent (OTA) or booking website (e.g., Booking.com, Expedia).
• Flexibility: The cancellation policy for a standard rate booked through an OTA is usually less flexible than a direct booking.
• Why? While a third party may offer competitive prices, their cancellation terms are stricter, sometimes requiring 48 or 72 hours notice, or involving a different process for changes. You must adhere to the OTA's specific terms, an hotel has no influence.
3. Non-Refundable Reservations
• Method: Booked either directly or via an online agent, specifically choosing a rate labeled as "Non-Refundable," "Advance Purchase," or similar.
• Flexibility: These reservations cannot be changed or cancelled.
• Why? These rates are offered at a discounted price in exchange for the guarantee that the hotel receives the revenue regardless of whether the guest arrives. By accepting the lower price, the guest agrees to waive all flexibility.

Minimum one person per room needs to be 18 years or older on the day of arrival.

If you would like to stay with us with a group (six rooms or more), please contact us by email for a suiting offer.

Maximum one child up to 2 years old can stay in the room free of charge. We can, on request, place a cot in the room (free if the room reservation has been made directly with the hotel, otherwise €10 per stay).
For children from 3 years old it is necessary to book and pay for their own bed.

It is not possible to place an extra bed in the room. If you are staying with three or four persons, then it is necessary to book a triple or quadruple room. If you are staying with us with five persons or more, it is necessary to book multiple rooms.
Contact us by email or by phone to check the best options for your party and your stay.

That is possible if you have booked directly with us. If you send us an email with all the details of your booking (hotel name, names of guests, reservation number, arrival and departure date), then we can check if we have received the booking.
If you have reserved through a different website, please contact that website for a reconfirmation.

We can email you a confirmation with signature and stamp when you pay the first night. This is a non-refundable fee, in case of cancellation of your reservation we will not refund this fee. Contact by us email for more information.

We do not accept pets in our hotel, also not assistance dogs.

We can make a note of your request for a certain room. The reception will do her utmost to arrange this for you, but can not guarantee this until the moment of arrival.

Choose XO Hotels City Centre if you want to experience Amsterdam from the heart of the city, with major attractions, shopping streets, restaurants, canals and nightlife just outside your door. Located in Beursstraat, the hotel is only a short walk from Dam Square and Amsterdam Central Station, making it an excellent base for exploring the city on foot rather than spending your holiday travelling between your hotel and the sights.

Here is what makes it a practical choice for your stay:
- A central location: Walk to Dam Square, the Royal Palace, shops, restaurants and the historic canal district. Amsterdam Central Station is also within walking distance.
- Historic Amsterdam character: The hotel occupies 11 connected monumental buildings dating from the 18th century. As a result, rooms can differ in layout and character.
- Comfortable essentials: Enjoy a private bathroom, air conditioning, a television, a safe, a desk, and coffee and tea-making facilities in your room.
- Convenience throughout your stay: The reception is available 24 hours a day, and you can leave your luggage at the hotel on your arrival or departure day while you explore.
- Better value when you book direct: Book through the official XO Hotels website to receive a 10% discount on the daily room rate and free late check-out until 12:00, subject to the applicable conditions.

“Is XO Hotels City Centre really worth choosing, or am I just paying for a central location?”

If you want to make the most of your time in Amsterdam, a central location can save you both time and transport costs. At XO Hotels City Centre, you can walk to many of the city's best-known sights, explore the canals, browse the shops and enjoy Amsterdam's restaurants and nightlife without needing to take public transport for every outing.
You also benefit from practical room facilities, a 24-hour reception and the convenience of being close to Amsterdam Central Station. When you book directly through the official XO Hotels website, you receive a 10% discount on the daily room rate and free late check-out until 12:00, subject to the applicable conditions.
The best reason to choose this hotel is simple: if being in the middle of Amsterdam matters more to you than having a quiet location outside the centre, you can spend less time commuting and more time enjoying your trip.

“The hotel is right in the city centre. Will I actually be able to sleep at night?”

XO Hotels City Centre is located in a lively part of Amsterdam, surrounded by shops, restaurants, tourist attractions and nightlife. That is a major advantage if you want to experience the city, but it also means that the surrounding streets can be busy, particularly during evenings, weekends and peak tourist periods.
If you are a light sleeper or particularly sensitive to street noise, this is an important factor to consider before booking. We cannot promise complete silence in a central location. If a quieter environment is your priority, you may prefer another XO Hotels property outside the busiest part of the city centre.

“Are all the rooms the same, or could I end up with a room that doesn't meet my expectations?”

No two rooms should be assumed to be identical. XO Hotels City Centre occupies 11 connected historic buildings, and the rooms can differ in layout, character and size. The hotel's room sizes range approximately from 14 to 30 m², depending on the room type.
If you need extra space, are travelling with children, require particular sleeping arrangements or have specific accessibility needs, check the details of the room type before booking. This helps you choose accommodation that suits your trip rather than relying on photographs of a different room.

“Is XO Hotels City Centre a good choice for my first visit to Amsterdam?”

Yes, if you want to explore Amsterdam's historic centre without spending too much time figuring out transport connections. You can walk to Dam Square, visit the Royal Palace, discover the canal district and browse the central shopping streets. Amsterdam Central Station is also nearby, making it convenient to arrive by train and travel to other parts of the city.
For a first visit, the central location makes it easy to discover Amsterdam at your own pace and return to your room whenever you need a break.

“I'm travelling as a couple. Is XO Hotels City Centre suitable for a romantic city break?”

Yes. You can start your day with a walk along Amsterdam's historic canals, explore the city's museums and shops, enjoy dinner at a nearby restaurant and experience the nightlife without travelling far back to your hotel.
The historic buildings add character to the setting, while the central location gives you the freedom to plan your days spontaneously. If you are looking for a peaceful retreat away from the crowds, however, bear in mind that this is a lively city-centre location.

“I'm travelling with children. Will the central location make sightseeing easier, or will the busy surroundings be a problem?”

Staying centrally can make a family trip more convenient because many attractions, shops and restaurants are within walking distance. You can return to your room during the day for a rest without having to make a long journey across the city.
Before booking, check that your chosen room accommodates everyone comfortably and provides the sleeping arrangements you need. Also consider that the surrounding streets can be busy and noisy, particularly at night. If your family values a quieter neighbourhood above immediate access to attractions, another XO Hotels location may be a better fit.

“I'm visiting Amsterdam for shopping, restaurants and nightlife. Do I really need public transport when staying here?”

For many activities in the historic centre, you can comfortably explore on foot. Dam Square, central shopping streets, restaurants, cafés and nightlife venues are all close by. Amsterdam Central Station is within walking distance too, giving you access to public transport for destinations farther away.
This makes XO Hotels City Centre particularly practical if you want to enjoy Amsterdam into the evening without having to plan every journey around getting back to your hotel.

“I'm travelling alone. Is XO Hotels City Centre a convenient base for exploring Amsterdam independently?”

Yes. The central location allows you to explore Amsterdam independently, with major sights, restaurants, shops and public transport connections nearby. The 24-hour reception also means that hotel staff are available if you need assistance or arrive late.
As in any busy city, stay aware of your surroundings, particularly in crowded tourist areas and at night. If you enjoy being close to the action and having the flexibility to explore at your own pace, XO Hotels City Centre is worth considering.

“I'm travelling for business. Is the hotel practical if I need to combine meetings with sightseeing?”

XO Hotels City Centre can be a practical choice if your meetings are in or around Amsterdam's historic centre. Its location near Amsterdam Central Station also helps if you are arriving by train or travelling to meetings elsewhere in the city.
You have a desk and other practical facilities in your room, while nearby restaurants make it easy to find somewhere to eat. If your business meetings are outside the centre, compare your destinations and travel times before choosing your hotel.

“I have limited mobility. Is a historic city-centre hotel like this suitable for me?”

The hotel's central location can reduce the distance you need to travel to reach many attractions, but the historic nature of the buildings means you should not assume that every room or route offers the same level of accessibility.
If you use a wheelchair, have difficulty with stairs or require specific accessible facilities, contact the hotel before booking to confirm whether the available room and access arrangements meet your needs. It is better to establish this in advance than to discover that a particular feature is unavailable on arrival.

Our recommendation: XO Hotels City Centre is best suited to you if you want a practical hotel in the heart of Amsterdam, value walking access to the main attractions and enjoy being surrounded by the city's energy. If quiet nights, extensive on-site facilities or a more spacious room are your highest priorities, compare the individual room details and other XO Hotels locations before deciding.

XO Hotels City Centre offers a range of private rooms for solo travellers, couples, friends and families. The main differences are room size, number of guests, bed configuration and whether the room is located on the lower level or has no window. The hotel is spread across 11 connected historic buildings, so individual rooms can also differ in layout and character.

Here is an overview to help you choose the right room for your stay.
Standard Double/Twin Room
2 guests · approx. 18 m²
A comfortable choice for couples or friends who want more room than the economy categories offer. Choose a double bed for two people sharing or twin beds for separate sleeping arrangements.

Economy Double Room
2 guests · approx. 14 m²
Designed for two guests who prioritise location and value over extra space. It has one queen-size bed, which may be positioned against a wall or have limited space around it.

Economy Twin Room
2 guests · approx. 14 m²
A compact option for friends or colleagues who prefer separate beds. The two single beds are arranged in line with each other, separated by a headboard.

Triple Room
3 guests · approx. 23 m²
Suitable for a small family or three friends travelling together. Depending on the room configuration, the beds can be arranged as three single beds or one queen-size bed and one single bed.

Quadruple Room
4 guests · approx. 30 m²
The largest of these standard room categories, with four single beds. It is a practical choice for families or groups who want to share one room rather than book separate rooms.

Twin Room – Souterrain
2 guests · approx. 17 m²
A lower-level room with two single beds. Consider this option if you want separate beds and are comfortable staying on the hotel's lower level.

Triple Room – Souterrain
3 guests · approx. 22 m²
Offers three single beds on the lower level. It can suit friends or families who need separate beds and do not mind a lower-level room.

Single Room
1 guest · approx. 8 m²
A compact private room for solo travellers who want their own bathroom and a convenient base for exploring Amsterdam without paying for space they do not need.

Single Room Without Window
1 guest · approx. 14 m²
A room for one guest without a window. It provides a private place to sleep and relax, but it is not suitable if natural daylight or a window is important to you.

All these room categories include core amenities such as air conditioning and heating, a flat-screen television, a safe, coffee and tea-making facilities, free Wi-Fi, a hairdryer and a private bathroom. The exact layout and facilities should be checked against your selected room category before booking.

“If I book the cheapest room, will it be uncomfortably small?”

The Economy Double and Economy Twin Rooms are approximately 14 m², so they are compact. They provide the essential facilities for your stay, but the available floor space is more limited than in a Standard Double/Twin Room of approximately 18 m².

If you mainly need a comfortable place to sleep while spending most of your time exploring Amsterdam, an economy room may suit you well. If you want more space for luggage, getting ready together or relaxing in your room, consider the standard category or a larger room for three or four guests if appropriate.

“Will I get a room with a window, or could I end up in a basement or windowless room?”

Some room categories are explicitly described as lower-level rooms or rooms without a window. These are different from the standard room options, so check the exact category name before confirming your reservation.

If natural daylight, an outside view or avoiding a lower-level room matters to you, choose a room category that meets those preferences and verify the details in your booking confirmation. Do not assume that every room in this historic hotel has the same layout or outlook.

“Can I guarantee a double bed instead of two single beds?”

If you prefer sharing one bed, select the Standard Double Room rather than the Standard Twin Room. XO Hotels City Centre states that a double bed is guaranteed when you book the Standard Double Room directly through the hotel by phone, email or the official website. For other room types or bookings through third-party booking platforms, a double bed may be a request rather than a guarantee, subject to availability.

“Which room should I choose for a family holiday with children?”

For a family of three, the Triple Room offers approximately 23 m². For a family of four, the Quadruple Room provides approximately 30 m² and four single beds. Sharing one room can make your stay simpler, while the larger category gives your family more space than a compact economy room.
Check the sleeping arrangements carefully, especially if you need a double bed, separate beds for children or extra room for luggage.

“I'm travelling with a friend or colleague. Which room gives us separate beds?”

The Standard Twin Room is a good option if you want two separate beds and more space than the economy category. If keeping costs down is more important, the Economy Twin Room also offers separate beds, arranged in line with each other and divided by a headboard. The Twin Room – Souterrain is another option if you are comfortable staying on the lower level.

“I'm travelling alone. Is there any reason to pay for a larger room?”

Not necessarily. The Single Room is designed for one guest and measures approximately 8 m², making it a practical choice if you mainly need a private room for sleeping and getting ready. The Single Room Without Window is another option, with approximately 14 m² but no window.
Consider what matters most to you: a compact room for value, or more space and the presence of a window. Compare the available rates for your dates before deciding, as the price difference can vary.

“I need more space because I travel with several suitcases. Which room should I book?”

Consider the Standard Double/Twin Room at approximately 18 m² rather than the 14 m² Economy Double or Twin. If you are travelling with three or four people and several suitcases, a Triple or Quadruple Room may provide a more practical amount of space. Remember that the actual layout varies between rooms, so additional floor space does not necessarily mean a particular furniture arrangement.

Our recommendation: Choose your room based on the number of guests, preferred bed arrangement, space requirements and whether you need a window or want to avoid the lower level. At XO Hotels City Centre, the most important difference is not simply the room name or price: it is how comfortably the room will fit the way you travel.

XO Hotels City Centre welcomes a diverse mix of international visitors who want to experience Amsterdam from the heart of the city. Its location near Dam Square, Amsterdam Central Station, historic canals, shopping streets and nightlife makes it particularly suitable for guests who want to explore the city on foot. The hotel offers rooms for one to four guests, making it an option for solo travellers, couples, friends and families.

The types of guests most likely to appreciate the hotel's location and room options include:
- First-time visitors to Amsterdam: You can reach many of the city's best-known attractions on foot and use Central Station for destinations farther away.
- Couples and friends on city breaks: You can explore museums, canals, restaurants, shopping streets and nightlife without spending much of your day travelling.
- Solo travellers: A private room in a central location gives you a convenient base for exploring independently.
- Families and small groups: Triple and quadruple room options allow up to four guests to stay together in one room, subject to the selected room's occupancy and configuration.
- Shopping and nightlife enthusiasts: You are close to central shopping areas, cafés, bars and entertainment, making spontaneous plans easy.
- Budget-conscious travellers: If you prioritise a central location and practical accommodation over extensive on-site leisure facilities, the hotel is worth considering.
- International visitors arriving by train: The proximity to Amsterdam Central Station makes arriving with luggage and continuing your journey around the city convenient.
The hotel occupies 11 connected historic buildings dating from the 18th century, with individual rooms that can differ in layout and character. It is therefore particularly appealing if you value a central location and historic surroundings over a standardised, modern hotel design.

“Will I feel comfortable at XO Hotels City Centre if I'm not a typical tourist or if I have different priorities from other guests?”

You do not need to fit one particular traveller profile to stay at XO Hotels City Centre. Whether you are visiting for sightseeing, shopping, a short business trip or a weekend away with friends, the main advantage is the same: you are staying in the centre of Amsterdam, close to many places you may want to visit.
However, the location also comes with trade-offs. The surrounding area is lively, and the historic buildings mean room layouts can vary. If you are a light sleeper, need extensive space to work, require particular accessibility features or prefer a quiet neighbourhood, consider these factors before booking.
The best choice depends on what matters most to you. If easy access to Amsterdam's attractions is your priority, the hotel is a strong option to consider. If peace and quiet, larger rooms or specialised facilities matter more, compare the available room details and other XO Hotels properties before making your decision.

“Is XO Hotels City Centre suitable for families with children?”

Yes, the hotel offers triple and quadruple rooms for families travelling together. Children up to two years old can stay free of charge within the hotel's stated conditions, and a cot can be requested. Children aged three and older need their own bed. Extra beds cannot be added, so choose a room designed for your family's occupancy.
The central location can also make sightseeing easier, as you can return to the hotel for a break between activities. Bear in mind that the surrounding streets can be busy, particularly in the evenings.

“Is the hotel a good choice for couples looking for a romantic weekend?”

If you want to discover Amsterdam together, XO Hotels City Centre puts you close to historic canals, restaurants, shopping streets and evening entertainment. You can spend the day exploring and return to your room without a long commute.
If your idea of romance is a quiet retreat away from crowds and nightlife, consider whether a hotel in a quieter part of Amsterdam would better match your plans.

“I'm travelling alone. Is XO Hotels City Centre a practical and comfortable option?”

Yes. The hotel offers single rooms as well as other room categories, so you can choose accommodation suited to your needs and budget. Its central location is convenient for exploring Amsterdam independently, and the 24-hour reception provides assistance whenever you need it.

Check the size and features of your selected room, especially if you prefer more space or need a window.

“Does XO Hotels City Centre suit business travellers, or is it mainly for tourists?”

The hotel can suit business travellers whose meetings or appointments are in central Amsterdam. Its location near Central Station is useful for travelling to other parts of the city, while the desk and Wi-Fi in the rooms support basic work needs.
If you need extensive business facilities, dedicated meeting rooms or a quieter environment for working, confirm that the hotel meets those requirements before booking.

“Will I enjoy staying here if I want to experience Amsterdam's nightlife?”

The hotel's central location is particularly convenient if you want to visit bars, restaurants and nightlife venues without relying on transport to get back to your room. You can enjoy an evening out and return on foot.
The same lively surroundings may be less suitable if you are sensitive to noise or prefer quiet evenings, so consider your priorities when choosing your accommodation.

“Is XO Hotels City Centre suitable for older guests or travellers with limited mobility?”

The central location can reduce the need for long journeys to reach major attractions, but the hotel's historic buildings may have different layouts and access arrangements. Do not assume that every room offers the same accessibility features.
If you have difficulty with stairs, use a mobility aid or need specific facilities, contact the hotel before booking to confirm the arrangements for your particular room.

In summary: XO Hotels City Centre is particularly well suited to travellers who want to be in the middle of Amsterdam's sightseeing, shopping, dining and nightlife. Its range of room occupancies makes it relevant to solo visitors, couples, families and small groups. The key is to match the room and the lively city-centre setting to your own expectations.

At XO Hotels City Centre, you can enjoy views of Amsterdam's historic city surroundings from rooms with windows. The hotel is spread across 11 connected monumental buildings in the heart of Amsterdam, so the view and outlook can vary depending on your room's location and layout.
Some rooms have large windows overlooking the surrounding city, while others may have a more limited outlook. The hotel also offers a designated Single Room Without Window, so it is important to check your selected room category if natural daylight matters to you.

If you have a particular preference, such as a brighter room, a view of the street or a quieter outlook, you can contact the hotel before arrival. The team will note your request and do its best to accommodate you, subject to availability. Specific views and room locations cannot be guaranteed.

“Will I get a beautiful view of Amsterdam, or could my room face a wall or another building?”

Because XO Hotels City Centre occupies several historic buildings in a densely built-up part of Amsterdam, not every room offers the same view. Some rooms overlook the surrounding streets or buildings, while others may have a more restricted outlook.
If a city view or natural daylight is important to you, we recommend contacting the hotel before booking to discuss your preference. The team can make a note of your request, although a particular view cannot be guaranteed. If you book the Single Room Without Window, you should expect a room without natural daylight.
We want you to choose a room that matches your expectations, so checking the room description before confirming your reservation is worthwhile.

“I'm visiting Amsterdam for the first time. Can I request a room with a view of the historic city?”

You can request a room with an outlook over Amsterdam's historic surroundings. The hotel is centrally located near Dam Square and Amsterdam Central Station, placing you in the middle of the city's historic streets and buildings. Contact the hotel before arrival so the team can record your preference. A particular view cannot be guaranteed and depends on availability.

“I'm a light sleeper. Can I request a room overlooking a quieter area rather than a busy street?”

Yes, you can request a room in a quieter location within the hotel. XO Hotels City Centre is in a lively part of Amsterdam, so street activity can vary throughout the day and evening. The team will do its best to take your preference into account, but a specific room location cannot be guaranteed. If you are sensitive to noise, mention this before arrival.

“Will my room have a window and natural daylight?”

Not every room category offers the same window arrangements. XO Hotels City Centre has a specific Single Room Without Window, so check the room description carefully before booking if natural daylight is important to you. For other room categories, contact the hotel if you want to confirm the window arrangements for your particular room type.

You can reach the hotel at info@xohotelscitycentre.com or by telephone on +31 (0)20 622 0535.

At XO Hotels City Centre, the standard check-out time is 11:00 AM. Please leave your room by this time so our housekeeping team can prepare it for arriving guests.
Would you like a little more time to sleep, pack or enjoy your final morning in Amsterdam? You can request a late check-out, subject to availability, for €10 per additional hour, up to 3:00 PM. If you book directly through the official XO Hotels website, your first extra hour, until 12:00 noon, is free.
You can also leave your luggage with us free of charge on your departure day, allowing you to enjoy Amsterdam for a few more hours without carrying your bags.

“My train or flight leaves later in the day. Do I really have to leave the hotel at 11:00 AM?”

No, not necessarily. Although standard check-out is at 11:00 AM, you can request a late check-out, subject to availability.
- Until 12:00 noon: Free if you booked directly through XO Hotels; otherwise €10.
- Until 1:00 PM: €10 in total for direct bookers or €20 for other bookings.
- Until 2:00 PM: €20 for direct bookers or €30 for other bookings.
- Until 3:00 PM: Ask reception to confirm the applicable charge and availability.
Late check-out must be arranged with the hotel. If you need to stay beyond 3:00 PM, a full additional night may be charged.

“Can I leave my luggage at the hotel after checking out if I want to explore Amsterdam?”

Absolutely! You can leave your luggage at XO Hotels City Centre's luggage room free of charge on your departure day. You can then enjoy a final walk around Dam Square, do some shopping or have lunch before heading to the airport or station.

“How can I get free late check-out at XO Hotels City Centre?”

Book directly through the official XO Hotels website and enjoy free late check-out until 12:00 noon. This gives you an extra hour to relax, finish packing and start your journey home without rushing. If you need longer, contact reception to ask about availability and additional charges.

At XO Hotels City Centre, you can start your day with a varied breakfast buffet featuring fresh bread, pastries, cereals, yoghurt, cheese, cold cuts, hot dishes, fruit and vegetables, alongside a range of hot and cold drinks.
Whether you prefer a light breakfast before exploring Amsterdam or a more substantial meal to keep you going throughout the morning, there are several options to choose from.

Here is what you can expect at breakfast.
Bread and pastries
White and brown bread, white and brown bread rolls (pistolets), croissants, chocolate pastries, sesame crackers, mini coffee buns and mini muffins.
Cereals and dairy
Muesli, cornflakes, natural yoghurt, strawberry yoghurt, and peach yoghurt. The flavoured yoghurt selection changes daily.
Cheese, cold cuts and spreads
Chicken breast slices, ham, cervelaat sausage, young matured cheese, cumin cheese, spreadable cheese, butter, margarine, strawberry and blueberry jam, chocolate spread and honey.
Hot breakfast dishes
Boiled eggs, scrambled eggs, bacon, chicken sausages, white beans and small meatballs.
Fruit and vegetables
Fruit in syrup, cucumber, tomatoes and potato salad.
Hot and cold drinks
Coffee, cappuccino, espresso, latte macchiato, hot chocolate, tea, orange juice, multivitamin juice, milk, warm milk and soy milk.
You can also find everyday breakfast accompaniments such as salt, pepper, mayonnaise, ketchup, salad dressing, coffee creamer, sugar and sweeteners.

“Is the breakfast buffet substantial enough, or will I have to find somewhere else to eat?”

The breakfast buffet offers a combination of cold and hot dishes, including bread and pastries, cereals, yoghurt, cheese, cold cuts, eggs, bacon, chicken sausages and white beans. You can keep it light with yoghurt and fruit or put together a more substantial breakfast before heading out to explore Amsterdam.
Breakfast is served daily, and the restaurant opening hours are 7:00–10:00 on weekdays and 7:30–10:30 on Saturdays and Sundays. The price is €15 per person per day.

“Is breakfast included in my room price, or will I have to pay extra?”

Breakfast is not automatically included in every room rate. You can select a rate that includes breakfast when booking or add breakfast separately at the hotel during your stay. The published price for breakfast at XO Hotels City Centre is €15 per person per day.

“I have dietary requirements. Will I have anything suitable to eat, or is the buffet only suitable for people without restrictions?”

XO Hotels City Centre can accommodate certain dietary requirements, and some alternative products are available on request. Gluten-free bread, rolls, ciabatta and cornflakes can be requested, as can vegan cheese and vegan meatballs. Soy milk is available as standard.

Some dietary products need to be ordered in advance. To avoid disappointment, email info@xohotelscitycentre.com before your arrival and explain your requirements. If you have a severe allergy or need to avoid cross-contamination, contact the hotel beforehand to discuss what can safely be accommodated.

“I'm vegetarian or vegan. What can I eat for breakfast at XO Hotels City Centre?”

You can choose from options such as bread, cereals, fruit, cucumber, tomatoes and soy milk. Vegan cheese and vegan meatballs are available on request, so please contact the hotel in advance to arrange these items.
The standard buffet also includes dairy products, eggs and meat, so the selection of specifically vegan items is more limited. Let the hotel know your dietary preferences before arrival so the team can advise you on the available options.

“I need a gluten-free breakfast. Can you provide gluten-free alternatives?”

Yes, gluten-free alternatives can be requested, including gluten-free bread, pistolets, ciabatta and cornflakes. These items need to be requested in advance, so email info@xohotelscitycentre.com before your stay.

If you have coeliac disease or require strict protection against gluten cross-contamination, explain this clearly when contacting the hotel so the team can confirm which options are suitable for you.

“I'm travelling with children. Is there enough choice at breakfast for different tastes?”

The buffet offers a range of familiar choices that may suit children, including bread, croissants, chocolate pastries, cornflakes, yoghurt, boiled eggs, scrambled eggs, fruit and juice. Adults can choose from the same selection, including cheese, cold cuts, bacon and other hot dishes.
This variety makes it easier for families to put together a breakfast that suits different preferences before a busy day of sightseeing.

“I prefer a savoury breakfast rather than pastries and cereal. What can I choose?”

You can build a savoury breakfast with scrambled or boiled eggs, bacon, chicken sausages, white beans, cold cuts, cheese, bread, cucumber and tomatoes. Condiments such as salt, pepper, mayonnaise and ketchup are also available.
Whether you prefer a simple egg-and-toast breakfast or a more substantial hot meal, the buffet offers several savoury options.

“I don't drink dairy milk. Is there an alternative for my coffee or cereal?”

Yes, soy milk is available as standard at XO Hotels City Centre. You can use it with your coffee, tea or cereal. If you need a different plant-based milk, contact the hotel in advance to check whether it can be provided.

Practical tip: If breakfast is important to your stay, check whether it is included in your chosen room rate before completing your reservation. If you have special dietary requirements, contact the hotel in advance rather than relying on finding a particular product on the buffet on the morning of your stay.

XO Hotels City Centre does not have specially adapted or wheelchair-accessible rooms. Although the hotel has an elevator, not all rooms can be reached by elevator, and some rooms have stairs or steps. Bathrooms and showers also have a small step. The hotel is housed in historic 18th-century buildings, which means accessibility is limited.
If you have reduced mobility, use a wheelchair or need step-free access, we recommend contacting the hotel before making a reservation to discuss your individual requirements. This will help you determine whether the building and room arrangements are suitable for you.
You can contact XO Hotels City Centre at:
- Email: info@xohotelscitycentre.com
- Telephone: +31 (0)20 622 0535

“The hotel has an elevator, so can I assume my wheelchair or mobility aid will fit everywhere?”

Unfortunately, no. While XO Hotels City Centre has an elevator, not every room is accessible by lift, and some areas have stairs or steps. The hotel does not offer wheelchair-accessible rooms or specially adapted bathrooms.
We understand that this can make a significant difference to your independence, comfort and safety. We want you to have accurate information before booking, rather than discover on arrival that the facilities do not meet your needs. Please contact the hotel in advance to discuss your specific mobility requirements.

“I can walk short distances but struggle with stairs. Could XO Hotels City Centre still be suitable for me?”

That depends on your individual mobility and the location of the room available for your dates. Some rooms cannot be reached entirely by elevator, and steps may be present in the room or bathroom. Please contact the hotel before booking so the team can explain the available arrangements and help you make an informed decision.

“I'm travelling with an elderly parent. Can I request a room with easy access?”

You can contact the hotel to explain your parent's needs, including any difficulty with stairs, walking distances or getting in and out of the shower. However, XO Hotels City Centre cannot guarantee a fully step-free route or provide a specially adapted room. If your parent requires these features, it is important to confirm suitability before making a reservation.

“Is there an XO Hotels property with a specially adapted room for wheelchair users?”

If you require a specially adapted room, consider Hotel Artemis Amsterdam, which offers a designated MIVA room for guests with reduced mobility. Please contact the hotel directly to confirm that its specific accessibility features meet your requirements before booking.

No, XO Hotels City Centre does not serve lunch or dinner in its restaurant. The hotel serves a daily breakfast buffet with a selection of hot and cold dishes, but there is no restaurant open for lunch or dinner and no bar on the premises.
The good news is that you are staying in the heart of Amsterdam, close to a wide choice of restaurants, cafés and takeaway options. Whether you want a quick lunch between sightseeing stops, a relaxed dinner or a meal with friends, you can find plenty of options within walking distance.
Our reception team can also recommend restaurants in the neighbourhood to help you find somewhere that suits your taste and budget.

“If the hotel doesn't serve lunch or dinner, will I have to travel far to find somewhere to eat?”

Not at all. XO Hotels City Centre is located in central Amsterdam, near Dam Square and Amsterdam Central Station, with restaurants, cafés and food outlets throughout the surrounding streets. You can easily plan lunch or dinner around your sightseeing without needing to travel to another part of the city.
The hotel focuses on providing a convenient place to stay and a breakfast buffet to start your day, while the surrounding neighbourhood gives you plenty of choice for other meals.

“I'm arriving late or returning after a day of sightseeing. Can I get food near the hotel?”

Yes. The hotel is surrounded by dining options, including casual restaurants and takeaway outlets. Opening hours vary, especially late at night, so check directly with the restaurant if you expect to eat late. Reception can also advise you on nearby options.

“I'm travelling with children. Will it be easy to find a family-friendly restaurant nearby?”

Yes. The central location gives you access to a variety of restaurants and cafés, including casual places where families can enjoy a meal. You can ask reception for recommendations based on your children's preferences and your budget.

“I have specific dietary requirements. Can I find suitable food near the hotel?”

Amsterdam city centre offers a diverse range of dining options, including restaurants serving vegetarian, vegan and other dietary-specific meals. Since menus and allergy procedures vary, check directly with the restaurant to confirm that it can accommodate your requirements. Reception can help you identify suitable places nearby.

Street parking near XO Hotels City Centre costs €8.05 per hour, according to the Amsterdam parking tariffs published by XO Hotels, effective from 15 April 2026. Rates may change, so check the official Amsterdam municipal parking tariff page before your arrival.
Keep in mind that the hotel does not have its own car park. Street parking is paid, and the applicable parking hours and restrictions depend on the signs in the street where you park.

“Will street parking near the hotel be affordable if I leave my car there all day?”

Parking in central Amsterdam can be expensive. At €8.05 per hour, eight hours of street parking would cost €64.40, assuming the hourly rate applies throughout that period.
XO Hotels City Centre does not have its own parking facilities, but the nearby Q-Park De Bijenkorf public car park is open 24 hours a day, with a maximum vehicle height of 1.95 metres. Check the Q-Park website for current rates and availability.

If you plan to leave your car for a full day or longer, consider comparing nearby car parks or using a Park and Ride (P+R) facility outside the city centre.

“I'm driving to Amsterdam for a weekend. Is there a cheaper alternative to street parking?”

Yes. Consider using one of Amsterdam's Park and Ride facilities on the outskirts of the city and continuing to XO Hotels City Centre by public transport. This may be more economical than paying the central street-parking rate for an extended period. Check the current P+R conditions and tariffs before travelling.

“Can I reserve a parking space directly at XO Hotels City Centre?”

No. XO Hotels City Centre does not have its own parking garage, so you cannot reserve a private hotel parking space. You can use nearby public parking facilities, including Q-Park De Bijenkorf, or look for a suitable street parking space. Check the relevant provider's current prices and conditions before arrival.

No, XO Hotels City Centre does not operate its own shuttle service to or from Schiphol Airport or Amsterdam Central Station. However, getting to the hotel is straightforward, so you can plan your arrival with confidence.
- By train: Take the train from Schiphol Airport to Amsterdam Central Station, then walk approximately 5–8 minutes to the hotel.
- By taxi: You can take a taxi directly to the hotel. The hotel’s reception can also help arrange a taxi for your departure.
- Need help planning your journey? The reception team is happy to advise you on the best way to reach the hotel.
The train journey from Schiphol to Amsterdam Central Station takes approximately 15–20 minutes, with the full journey to the hotel taking around 25 minutes, depending on connections and walking pace.

Yes, XO Hotels City Centre has a reception that is open 24 hours a day, 7 days a week. Whether you arrive early in the morning, late at night or after a delayed flight, a member of our team will be available to assist you.

If the main entrance is closed at night, simply ring the doorbell and our receptionist will let you in. There is no curfew, so you can return to the hotel at any time.

Arriving after 23:00? We recommend informing the hotel in advance so our team can take note of your expected arrival time.

You can travel with peace of mind knowing that someone is available at reception throughout the night.

Yes, you can reach XO Hotels City Centre by car, but please be aware that the hotel is located in the historic centre of Amsterdam, where streets can be narrow, traffic can be busy and access restrictions may apply. We recommend planning your route in advance and checking the final approach to the hotel before setting off.

Parking: XO Hotels City Centre does not have its own parking garage. You can park at the nearby Q-Park De Bijenkorf, which is open 24 hours a day and has a maximum vehicle height of 1.95 metres. Parking is paid, and rates can change, so check the current price before arrival.

If you prefer to avoid driving into the busy city centre, consider using one of Amsterdam’s Park & Ride (P+R) facilities on the outskirts and continuing to the hotel by public transport.

Our reception team will be happy to help you with directions and nearby parking options, so you can plan your arrival with confidence.

XO Hotels City Centre is located right in the heart of Amsterdam's historic city centre. You are already in the centre when you step outside the hotel!
The hotel is situated on Beursstraat, just around the corner from Dam Square, approximately 400 metres away (a 5-minute walk). Amsterdam Central Station is also within easy walking distance, approximately 5–8 minutes away.

Many of Amsterdam's most popular attractions are right on your doorstep, including:
- Dam Square and the Royal Palace: approximately 5 minutes on foot.
- Amsterdam Central Station: approximately 5–8 minutes on foot.
- The Red Light District: approximately 2–5 minutes on foot.
- Kalverstraat shopping street: approximately 5 minutes on foot.
- The Nine Streets: approximately 10–15 minutes on foot.
You can explore much of Amsterdam's historic centre without needing public transport. For museums and attractions further away, the nearest tram stop is just a short walk from the hotel.

"Is XO Hotels City Centre really centrally located, or will I still need to take public transport to reach Amsterdam's main attractions?"

If you want to experience Amsterdam on foot, location makes a big difference. At XO Hotels City Centre, you genuinely stay in the middle of the action, rather than on the outskirts of the city with a convenient-sounding hotel name!
The hotel is located just behind the former Amsterdam Stock Exchange, within walking distance of Dam Square, the canals, shopping streets, restaurants, nightlife and Amsterdam Central Station.
You can start your morning with a walk along the canals, spend the afternoon shopping or sightseeing, and return to your hotel whenever you need a break. There is no need to plan your day around public transport or worry about getting back after an evening out.
For attractions such as the Rijksmuseum, Van Gogh Museum and Museumplein, you can use the nearby tram connections.
The biggest advantage? You spend less time travelling and more time enjoying Amsterdam.

"I'm visiting Amsterdam for the first time. Is XO Hotels City Centre a good base for exploring the city's main attractions?"

Absolutely! If this is your first visit to Amsterdam, staying centrally makes discovering the city much easier. From XO Hotels City Centre, you can walk to Dam Square, the Royal Palace, the canals, the historic streets and many of Amsterdam's most famous landmarks.
Amsterdam Central Station is also nearby, making it convenient to arrive by train from Schiphol Airport or explore other parts of the Netherlands.

"Can my partner and I enjoy Amsterdam's restaurants, shopping and nightlife without having to travel far back to the hotel?"

Definitely! XO Hotels City Centre is surrounded by restaurants, cafés, shops, bars and Amsterdam's famous nightlife areas. You can enjoy a romantic canal-side dinner, explore the city's lively streets or spend an evening discovering Amsterdam's entertainment districts, all within walking distance.
You can return to your room whenever you like without having to worry about catching the last tram or arranging expensive taxi rides.

"Is the hotel conveniently located if I'm travelling with children and don't want to spend hours walking or using public transport?"

Yes! The central location makes it easy to organise your days around your family's needs. You can visit nearby attractions, stop for lunch, return to the hotel for a rest and head out again later.

Amsterdam's main shopping streets, Dam Square and several family-friendly attractions are close by. For destinations further away, nearby public transport connections make getting around straightforward.

Getting to Amsterdam Central Station from XO Hotels City Centre is easy. The station is approximately 5–8 minutes on foot, making the hotel an excellent choice if you are arriving by train or planning day trips to other Dutch cities.
Simply leave the hotel and walk towards Damrak, following the main pedestrian route towards the station. The route is straightforward, and you do not need to use public transport or take a taxi.
Amsterdam Central Station provides convenient train connections to Schiphol Airport, Rotterdam, The Hague, Utrecht and other destinations throughout the Netherlands.

"Is XO Hotels City Centre close enough to Amsterdam Central Station to avoid expensive taxis or complicated public transport journeys?"

Absolutely! One of the biggest advantages of staying at XO Hotels City Centre is that you are within walking distance of Amsterdam's main railway station.
You do not need to budget for airport transfers or worry about finding your way through unfamiliar public transport connections just to reach your hotel.
The walk takes approximately 5–8 minutes, depending on your walking pace and luggage. The route is relatively straightforward, following the busy Damrak towards the station.
This central location also means you can easily return to the hotel between sightseeing activities, shopping trips and evenings out.

"Can I easily reach XO Hotels City Centre from Amsterdam Central Station if I am arriving by train from Schiphol Airport?"

Yes! Take the direct train from Schiphol Airport to Amsterdam Central Station. The train journey takes approximately 15–20 minutes, depending on the service.
Once you arrive, XO Hotels City Centre is just a 5–8-minute walk away. You do not need to change trains, catch a tram or arrange an additional transfer.
This makes the hotel particularly convenient if you are visiting Amsterdam for a short city break and want to spend as little time as possible travelling between the airport and your accommodation.

"Is the walk from Amsterdam Central Station to XO Hotels City Centre manageable if I have suitcases, a pushchair or children with me?"

Yes. The hotel is close enough to Amsterdam Central Station to make walking a practical option for most travellers. The journey takes approximately 5–8 minutes.
The route follows Damrak, one of Amsterdam's main streets. However, it can be busy with pedestrians, cyclists and traffic, particularly during peak tourist periods.
If you are travelling with several large suitcases, a pushchair or young children, allow a little extra time to walk comfortably.

"Can I stay at XO Hotels City Centre and still reach Amsterdam Central Station quickly for an early train or business appointment?"

Definitely. The short walking distance to Amsterdam Central Station makes XO Hotels City Centre a practical choice for business travellers and guests with scheduled train departures.
You can walk to the station in approximately 5–8 minutes without depending on taxis, tram schedules or connecting transport.
If you have an international train or an important appointment, we recommend allowing additional time for finding your platform and boarding.
The XO advantage: You stay in the historic heart of Amsterdam, with Dam Square around the corner and Amsterdam Central Station within walking distance.

XO Hotels City Centre is approximately 17–20 km from Amsterdam Airport Schiphol (AMS), depending on the route taken. Despite being located in the historic heart of Amsterdam, the hotel is easily accessible from the airport.

You have two convenient options:
- By train: Take a direct train from Schiphol Airport to Amsterdam Central Station. The train journey takes approximately 15–20 minutes. From there, XO Hotels City Centre is just an 5–8-minute walk. Allow approximately 25–30 minutes in total, excluding waiting time.
- By taxi: A taxi takes approximately 30 minutes, depending on traffic. Always use the official taxi rank at Schiphol Airport.
The train is generally the most convenient and economical option, particularly during busy traffic periods.

"Is XO Hotels City Centre too far from Schiphol Airport, and will getting to the hotel be complicated after a long flight?"

Not at all! Although XO Hotels City Centre is not an airport hotel, reaching it is straightforward. You can travel directly from Schiphol Airport to Amsterdam Central Station by train, without changing trains along the way.
Once you arrive at Central Station, the hotel is within walking distance. You simply follow Damrak towards Dam Square and continue to Beursstraat, where the hotel is located.
For many travellers, this is an excellent trade-off: rather than staying near the airport and having to travel into Amsterdam every day, you arrive directly in the historic city centre, close to restaurants, shopping streets, museums and major attractions.
Please note that XO Hotels City Centre does not operate its own airport shuttle service.

"I've never visited Amsterdam before. Is it easy to find XO Hotels City Centre when arriving at Schiphol Airport?"

Absolutely! Schiphol Airport has excellent train connections to Amsterdam Central Station. Follow the signs for trains at the airport, purchase a ticket or use a suitable contactless payment method, and board a direct train to Amsterdam Central Station.
From there, the hotel is approximately 5–8 minutes away on foot. The route follows Damrak towards Dam Square, making it relatively easy to navigate even if this is your first visit to Amsterdam.

"Is travelling from Schiphol Airport to XO Hotels City Centre manageable with children, pushchairs and several suitcases?"

Yes! The direct train connection avoids the need to change trains or navigate multiple public transport connections. From Amsterdam Central Station, you can walk to the hotel in approximately 5–8 minutes.
However, Damrak can be busy, particularly during peak tourist periods. If you are travelling with very young children, several large suitcases or a pushchair, you may prefer taking a taxi directly from the official taxi rank at Schiphol Airport.

"Can I reach XO Hotels City Centre quickly after landing if I have a business appointment or a tight schedule?"

Yes. The direct train connection between Schiphol Airport and Amsterdam Central Station makes the journey convenient for business travellers. Allow approximately 25–30 minutes for the complete journey by train and on foot, excluding waiting time.
You avoid the unpredictability of Amsterdam road traffic and can reach your hotel without arranging a private transfer.

"Can I still reach XO Hotels City Centre if my flight arrives late in the evening?"

Yes. Trains operate between Schiphol Airport and Amsterdam Central Station, although the frequency and timetable depend on the time of day. Check the current NS train timetable before travelling, particularly if you arrive late at night.

XO Hotels City Centre has a 24-hour reception, so you can arrive and check in even if your flight lands late.

XO Hotels City Centre is located in the historic heart of Amsterdam, on Beursstraat, within easy walking distance of several public transport stops. You can reach many of Amsterdam's attractions, shopping areas, museums and business districts without needing a car.

The closest public transport stops are:
- Dam (tram and bus): Approximately 5 minutes' walk. This is the nearest major public transport stop, with tram connections towards Amsterdam Central Station and other parts of the city.
- Nieuwezijds Kolk (tram): Approximately 5 minutes' walk. A convenient alternative for travelling through the city centre and towards other neighbourhoods.
- Prins Hendrikkade (bus): Approximately 6 minutes' walk. Offers additional bus connections, including routes towards Amsterdam Central Station.
- Amsterdam Central Station (train, metro, tram and bus): Approximately 8–10 minutes' walk. This is Amsterdam's main transport hub, with connections throughout the Netherlands and to Schiphol Airport.
Metro connections
The nearest metro station is Amsterdam Central Station, approximately 8–10 minutes on foot. From there, you can use metro lines 51, 52, 53 and 54 to reach different parts of Amsterdam.

"Is XO Hotels City Centre well connected by public transport, or will I have to walk a long way every time I want to explore Amsterdam?"

You certainly won't need to walk far to find public transport! XO Hotels City Centre is ideally positioned for exploring Amsterdam both on foot and by public transport.
The nearest tram stop, Dam, is approximately 5 minutes away. From here, you can connect to various parts of the city. Nieuwezijds Kolk is another convenient nearby stop.
For longer journeys, Amsterdam Central Station is within walking distance, giving you access to the metro, national trains, trams and buses.
However, one of the biggest advantages of this hotel is that many popular attractions are already within walking distance. You can explore Dam Square, the Royal Palace, the canals, shopping streets and the historic city centre without needing public transport at all.

"I'm unfamiliar with Amsterdam's public transport system. Will I easily find the right tram or bus near the hotel?"

Absolutely! The nearest stop, Dam, is easy to find and is located close to Dam Square. Nieuwezijds Kolk is another convenient option.
If you are unsure which tram, bus or metro to take, simply ask our reception team. They will be happy to help you find the most convenient route to your destination.
You can also use the official GVB app or the 9292 journey planner to check routes and live departure times.

"Can I easily reach Museumplein, the Rijksmuseum and the Van Gogh Museum using public transport from the hotel?"

Yes! From the nearby Dam tram stop, you can connect to tram routes serving Amsterdam's museum district. Depending on your destination and the current timetable, you can also travel via Amsterdam Central Station or other central stops.
The Rijksmuseum, Van Gogh Museum and Stedelijk Museum are all easily accessible by public transport.

"Can I reach Amsterdam RAI, the Zuidas business district or other business locations conveniently from XO Hotels City Centre?"

Yes. Amsterdam Central Station provides convenient metro connections to Amsterdam Zuid and the RAI Convention Centre.
From Central Station, take metro 52 towards Station Zuid. This is a particularly useful connection if you are attending a conference, exhibition or business meeting in the southern part of Amsterdam.

"Are there public transport connections available if I want to return to the hotel after an evening out in Amsterdam?"

Yes. Amsterdam has night bus services connecting the city centre with several neighbourhoods and surrounding areas. Stops around Dam and Prins Hendrikkade offer access to night bus connections.

Services and departure times vary, so check the GVB timetable before travelling. Alternatively, because XO Hotels City Centre is so centrally located, many restaurants, bars and entertainment areas are within walking distance.

Practical information
- The hotel does not sell public transport tickets at reception.
- You can purchase GVB tickets through the GVB app.
- You can also use a suitable contactless debit card, credit card or mobile payment method through OVpay.
- Our reception team can help you with directions and route information.

XO Hotels City Centre is ideally located in the historic heart of Amsterdam, making it an excellent base for discovering the city's most famous attractions. You don't need to rely on public transport to experience much of Amsterdam's history, architecture, shopping and nightlife. Many highlights are just a few minutes' walk from the hotel.

Some of the most popular attractions within walking distance include:
- Dam Square: Approximately 3–5 minutes. One of Amsterdam's most famous squares, surrounded by historic buildings, the National Monument and lively shopping streets.
- Royal Palace Amsterdam: Approximately 5 minutes. A magnificent 17th-century building on Dam Square, originally built as Amsterdam's City Hall.
- Oude Kerk: Approximately 3–5 minutes. Amsterdam's oldest surviving building, located in the historic Red Light District.
- Amsterdam Canal Ring: Just a short walk away. Explore Amsterdam's famous canals, picturesque bridges and historic canal houses, part of a UNESCO World Heritage Site.
- Anne Frank House: Approximately 10–15 minutes. Visit the historic house where Anne Frank and her family hid during the Second World War. Advance reservations are essential.
- Begijnhof: Approximately 10–12 minutes. A peaceful, historic courtyard hidden behind the busy shopping streets.
- The New Church (Nieuwe Kerk): Approximately 5 minutes. A historic church on Dam Square known for its architecture and cultural exhibitions.
For shopping, you are also close to Kalverstraat, Nieuwendijk and the famous Nine Streets (De Negen Straatjes).

If you want to visit the Rijksmuseum, Van Gogh Museum or Museumplein, these are further away but easily accessible by tram or bicycle.
The great advantage of staying at XO Hotels City Centre is that you can explore much of Amsterdam on foot, return to your comfortable hotel room whenever you need a break and head out again without complicated travel arrangements.

"Is XO Hotels City Centre really close to Amsterdam's main attractions, or will I spend most of my holiday travelling around the city?"

You genuinely stay in the middle of Amsterdam's historic centre. This is one of the strongest advantages of choosing XO Hotels City Centre.
Unlike hotels that use the words "city centre" in their name but are actually located several kilometres outside the main tourist area, XO Hotels City Centre is surrounded by Amsterdam's most recognisable landmarks.

You can:
- Walk to Dam Square and the Royal Palace in just a few minutes.
- Discover the historic canals and charming streets without taking a tram.
- Explore the Red Light District and its historic surroundings.
- Visit the Anne Frank House and the Jordaan neighbourhood on foot.
- Enjoy Amsterdam's restaurants, cafés, bars and shopping streets right outside the hotel.
Of course, Amsterdam is a large city, and attractions such as the Van Gogh Museum, Rijksmuseum and Johan Cruijff ArenA require a longer journey. Fortunately, nearby public transport connections make these destinations easy to reach.
The real benefit: You don't have to plan your entire day around transport. You can experience Amsterdam at your own pace, with your hotel conveniently located close to where so much of the action happens.

"I'm visiting Amsterdam for the first time. Can I discover the most famous sights without needing a tour guide or public transport?"

Absolutely! XO Hotels City Centre is an excellent starting point for your first Amsterdam visit. Many of the city's most recognisable landmarks are within comfortable walking distance.
You can start at Dam Square, admire the Royal Palace, explore the historic canals, visit the Oude Kerk and continue towards the Anne Frank House and Jordaan neighbourhood.
Simply exploring the surrounding streets is an experience in itself. Amsterdam's historic architecture, narrow streets, canals and traditional houses make walking one of the best ways to discover the city.

"Can my partner and I enjoy Amsterdam's romantic canals, restaurants and nightlife without travelling far from the hotel?"

Definitely! The hotel's location is particularly convenient for couples who want to experience Amsterdam together.
Enjoy a walk along the historic canals, discover picturesque bridges, have dinner in one of the many surrounding restaurants or explore the lively streets after dark.

You can also book a canal cruise to experience Amsterdam from the water. After an evening out, you can walk back to your hotel rather than arranging transport.

"Are there interesting attractions within walking distance that I can visit with my children?"

Yes! Amsterdam's historic centre offers plenty to discover with children. Dam Square, the Royal Palace, the canals and the surrounding pedestrian shopping streets are all nearby.
For a more interactive experience, you can visit attractions such as NEMO Science Museum, which is a little further away but easily accessible on foot or by public transport.
The central location also makes it easier to return to the hotel for a rest between activities, particularly when travelling with younger children.

"Is XO Hotels City Centre a good choice if I want to experience Amsterdam's history, museums and cultural heritage?"

Absolutely! You are staying among some of Amsterdam's oldest streets and historic buildings. The nearby Oude Kerk, Royal Palace, Dam Square and canal district provide an excellent introduction to the city's history.
The Anne Frank House, Rembrandt House Museum and Amsterdam Museum are also accessible on foot.
If you want to explore Amsterdam's world-famous art collections, you can easily travel to the Museum Quarter, home to the Rijksmuseum, Van Gogh Museum and Stedelijk Museum.

Yes! XO Hotels City Centre is surrounded by shops and supermarkets, so you don't have to travel far to buy groceries, drinks, snacks or everyday essentials during your stay in Amsterdam.
The hotel is located on Beursstraat, just around the corner from Dam Square. Several supermarkets are within approximately 5–10 minutes' walking distance.
Some convenient options include:
- Jumbo City – Damrak 28–30: Approximately 4–5 minutes' walk. A convenient supermarket for groceries, fresh food, drinks, snacks and everyday essentials.
- Albert Heijn – Nieuwezijds Voorburgwal 226: Approximately 6–8 minutes' walk. A larger supermarket with fresh produce, sandwiches, dairy products, drinks and a wide selection of groceries.
- Albert Heijn – Prins Hendrikkade 20: Approximately 8–10 minutes' walk. Convenient if you are heading towards Amsterdam Central Station.
- Supermarket Big Banana – Nieuwezijds Voorburgwal 46: Approximately 5–7 minutes' walk. A smaller convenience-style shop for drinks, snacks and basic groceries.
Whether you need breakfast supplies, bottled drinks, fresh fruit, snacks for the children or toiletries, you will find convenient shopping options close to the hotel.

"Will I have to pay expensive tourist prices for every drink, snack or grocery item because XO Hotels City Centre is in the middle of Amsterdam?"

Not necessarily! Although XO Hotels City Centre is located in one of Amsterdam's busiest tourist areas, you have access to familiar Dutch supermarket chains such as Albert Heijn and Jumbo within walking distance.
These supermarkets offer everyday groceries at regular supermarket prices, giving you an affordable alternative to buying everything from hotel shops, tourist shops or restaurants.

You can easily purchase:
- Bottled water, soft drinks and juices.
- Fresh fruit, sandwiches and salads.
- Breakfast items, yoghurt and cereals.
- Snacks, sweets and chocolate.
- Toiletries and other everyday necessities.
This is particularly useful if you are staying several nights, travelling on a budget or simply prefer having drinks and snacks available in your room.

"Can I easily buy milk, baby food, fruit and snacks for my children near XO Hotels City Centre?"

Yes! Several supermarkets are within walking distance of the hotel, making it easy to purchase everyday family essentials.
You can find milk, yoghurt, fresh fruit, snacks, drinks and many other grocery products at nearby Albert Heijn and Jumbo supermarkets.
This is particularly convenient when travelling with young children, as you don't need to plan an additional journey just to pick up something your family needs.

"Can I save money by buying breakfast items, drinks and snacks at a supermarket instead of eating out for every meal?"

Absolutely. Having supermarkets nearby gives you more flexibility when managing your holiday budget.
You can purchase breakfast supplies, sandwiches, fruit, drinks and snacks instead of buying every meal or refreshment from restaurants and cafés.
Amsterdam has plenty of dining options, but having the freedom to choose when you eat out and when you buy your own groceries can make your stay more affordable.

"Will I find familiar grocery products and everyday essentials in supermarkets near the hotel?"

Yes! Albert Heijn and Jumbo are two of the Netherlands' best-known supermarket chains. You will find a wide selection of everyday groceries, fresh food, drinks, toiletries and ready-to-eat products.

Many products have Dutch and English descriptions, and you can also find a selection of international food products.

"Can I buy food and drinks near XO Hotels City Centre if I arrive in the evening?"

Yes. Several nearby supermarkets have evening opening hours, generally until around 22:00. However, opening hours can vary depending on the day, Sundays and public holidays, so check the individual store before visiting.
If you arrive later, there are also convenience shops in the surrounding city centre where you may be able to purchase basic refreshments.

Absolutely! XO Hotels City Centre is surrounded by restaurants, cafés, bistros and international dining options. The hotel is located on Beursstraat, just around the corner from Dam Square, in one of Amsterdam's liveliest dining areas.
You will find plenty of places to eat within a 1–10-minute walk, whether you are looking for a quick breakfast, a relaxed lunch, traditional Dutch food or a special evening dinner.
Some restaurants worth exploring near the hotel include:
- Café Restaurant van Kerkwijk: Approximately 5–7 minutes' walk. A popular, informal restaurant serving Dutch and international-inspired dishes in a relaxed atmosphere.
- The Seafood Bar: Approximately 3–5 minutes' walk. A great choice if you enjoy fresh seafood, oysters, fish and shellfish.
- Ashoka: Approximately 5 minutes' walk. Indian and Nepalese cuisine, with a selection of vegetarian and vegan dishes.
- Brasserie Van Speyk: Approximately 5–7 minutes' walk. A traditional Amsterdam brasserie serving French-inspired and Dutch dishes.
- Más y Más: Approximately 5 minutes' walk. A combination of Argentinian steakhouse and Italian restaurant, offering steaks, grilled meat, pizza and pasta.
- The White Room: Approximately 5 minutes' walk. A fine-dining restaurant on Dam Square, ideal for a special occasion.
- Kaagman & Kortekaas: Approximately 5–8 minutes' walk. A creative, contemporary dining experience for guests looking for something more adventurous.
You will also find numerous casual restaurants, pancake houses, sandwich shops, cafés and international fast-food options in the surrounding streets.

An important practical detail: XO Hotels City Centre serves breakfast but does not operate its own restaurant for lunch or dinner. Our reception team will be happy to recommend restaurants in the neighbourhood to suit your preferences and budget.

"Will I have to travel far or pay tourist prices to find a decent restaurant near XO Hotels City Centre?"

Not at all! One of the advantages of staying at XO Hotels City Centre is the enormous choice of restaurants within walking distance.
Although the hotel is located in a busy tourist area, you are not limited to the restaurants directly around Dam Square. A short walk takes you towards quieter streets and neighbourhoods where you can discover more varied dining experiences.
You can choose between:
- Affordable cafés and casual restaurants for a quick meal.
- International restaurants offering Italian, Asian, Indian, Mexican and other cuisines.
- Traditional Dutch restaurants where you can experience local dishes.
- Seafood restaurants and steakhouses for a more substantial dinner.
- Fine-dining establishments for special occasions.
You also have the freedom to compare menus and prices before choosing where to eat.
One thing worth knowing: The hotel does not have a restaurant serving lunch or dinner. Rather than being restricted to one hotel restaurant, you have Amsterdam's extensive dining scene right outside your door.

"Are there family-friendly restaurants near XO Hotels City Centre where I can eat with my children?"

Yes! You will find plenty of casual dining options within walking distance, including Italian restaurants, pancake restaurants, burger restaurants and cafés.
These are convenient choices when travelling with children who may prefer familiar dishes such as pizza, pasta, pancakes or burgers.
The central location also means you can return to your hotel easily if younger children become tired after a busy day exploring Amsterdam.

"Will I find restaurants with vegetarian or vegan options near XO Hotels City Centre, or will my dining choices be limited?"

You will have plenty of options. Amsterdam has a diverse international food scene, and several restaurants close to the hotel offer vegetarian and vegan dishes.
For example, Ashoka offers Indian and Nepalese cuisine with vegetarian and vegan options. You will also find cafés and restaurants serving plant-based meals, salads and vegetarian alternatives.
If you have specific dietary requirements or food allergies, we recommend checking the restaurant's current menu and discussing your requirements with the staff before ordering.

"Can I find restaurants near the hotel that cater to gluten-free, lactose-free or other dietary requirements?"

Yes. Amsterdam has a wide range of international restaurants, including establishments offering vegetarian, vegan and gluten-free alternatives.
However, menus and allergen-handling procedures differ between restaurants. If you have a serious food allergy, always inform the restaurant before ordering and ask about possible cross-contamination.
Our reception team can help you identify restaurants that may suit your dietary preferences.

"Are there romantic restaurants or fine-dining options within walking distance of XO Hotels City Centre?"

Absolutely! You don't need to leave the city centre to enjoy a special evening.
The White Room on Dam Square offers an elegant fine-dining experience, while Kaagman & Kortekaas is an excellent option if you enjoy creative cuisine and an intimate dining atmosphere.
You can also explore the restaurants along Amsterdam's historic canals for a more traditional romantic setting.
After dinner, you can enjoy an evening walk through the illuminated canal district before returning to your hotel.

"Can I find affordable places to eat near XO Hotels City Centre, or are all the restaurants expensive because of the central location?"

Yes! You certainly don't need to spend a fortune on every meal. The neighbourhood offers everything from takeaway food and sandwich shops to affordable international restaurants and traditional cafés.
You can enjoy a quick meal during your sightseeing day or choose a more elaborate restaurant for dinner.
Having so many options nearby makes it easier to control your holiday budget without compromising on convenience.

"Will I still find somewhere to eat near XO Hotels City Centre if I arrive late in the evening?"

Yes. Amsterdam's city centre has restaurants and takeaway establishments that serve food into the evening, and some stay open later than traditional restaurants.
Opening hours and kitchen closing times vary, particularly on Sundays and public holidays. If you expect to arrive late, we recommend checking restaurant opening hours in advance.

If you are travelling to Amsterdam with an electric car, you will find several public EV charging options within walking distance of XO Hotels City Centre.
The hotel does not have its own parking facilities or dedicated EV chargers. However, there is a convenient alternative: Q-Park de Bijenkorf, located right next to the hotel, offers electric vehicle charging facilities.

Other nearby charging options include:
- Q-Park de Bijenkorf – Beursplein 15: Approximately 2–3 minutes' walk. This covered parking garage has 14 EV charging points, making it one of the most convenient options when staying at the hotel.
- **Q-Park Nieuwendijk – Nieuwezijds Kolk 18: Approximately 5–7 minutes' walk. This parking garage offers 31 electric vehicle charging points.
- Eneco Charging Station – Dam 9: Approximately 4–5 minutes' walk. A public charging option close to Dam Square.
- NRG Charging Station – Prins Hendrikkade 11: Approximately 8–10 minutes' walk, near Amsterdam Central Station.
Charging speeds, tariffs and availability differ between locations. Most public charging points require a compatible charging card or app.

For the latest availability and prices, check the official Amsterdam EV charging map before travelling.

"Does XO Hotels City Centre have its own EV charging facilities, or will I have to search for a charging station elsewhere in Amsterdam?"

XO Hotels City Centre does not have its own parking and thus no EV charging facilities. However, you do not need to travel far to charge your vehicle.
Q-Park de Bijenkorf is located immediately next to the hotel and offers EV charging facilities inside its covered parking garage. This is particularly convenient because you can leave your car charging while you explore Amsterdam or enjoy your stay.
Please keep in mind that charging spaces cannot be guaranteed in advance. Even if you reserve a parking space, an EV charging point may not be available when you arrive.
If the charging points are occupied, Q-Park Nieuwendijk and other public charging stations provide alternatives nearby.

"Can I charge my electric car overnight while staying at XO Hotels City Centre?"

Yes, potentially. You can use the EV charging facilities at nearby Q-Park de Bijenkorf or another public charging location.
This allows you to leave your vehicle charging while you enjoy your evening or stay overnight. Remember that parking and electricity are charged separately, and charging-point availability depends on demand.

"Do I need a special charging card to charge my electric car near XO Hotels City Centre?"

Most public charging stations in Amsterdam require a compatible EV charging card or charging app. The payment methods and accepted providers depend on the charging operator.
We recommend checking compatibility and charging tariffs before arrival, particularly if you are visiting the Netherlands with a charging card issued in another country.

"Is charging my electric car near XO Hotels City Centre expensive?"

Charging prices vary depending on the operator, charging speed and your charging card provider. You should also account for the separate parking fee when using a parking garage.

The City of Amsterdam publishes public charging tariffs and locations through its official charging map. Checking the applicable price before starting your charging session helps you avoid unexpected costs.

At XO Hotels City Centre, we understand that a comfortable hotel stay can mean different things to different people. For guests on the autism spectrum or with sensory processing needs, factors such as noise, lighting, unfamiliar surroundings, unexpected changes and busy public spaces can have a significant impact on the overall experience.
XO Hotels City Centre is located in the historic heart of Amsterdam, just around the corner from Dam Square. While this location is excellent for sightseeing, the surrounding streets can be busy, particularly during weekends and peak tourist seasons.
We encourage you to contact the hotel before arrival if you have specific sensory preferences or requirements. Our reception team can register room preferences and do its best to accommodate them, subject to availability.

Some practical considerations include:
- Room location: You can request a quieter room or express a preference for a particular floor. The hotel will do its best to accommodate your request, although a specific room location cannot be guaranteed.
- Familiar surroundings: You can request information about your room and its facilities before arrival, helping you understand what to expect.
- Flexible assistance: The reception is staffed 24 hours a day, so assistance is available whenever you need it.
- Room comfort: Rooms have individual air conditioning, heating and cooling controls, allowing you to adjust the temperature to your preference.
- Personal space: You can use the Do Not Disturb sign to indicate that you do not wish to be disturbed by housekeeping.
Our aim is to make your stay as comfortable and predictable as possible, while being transparent about the facilities available at this historic hotel.

"XO Hotels City Centre is in a busy part of Amsterdam. Will it be too noisy, overwhelming or stressful for someone with autism or sensory sensitivities?"

This is an important consideration, and we would rather be honest about it than promise an environment that we cannot guarantee.
XO Hotels City Centre is situated in a lively tourist area. Dam Square, shopping streets, restaurants and busy pedestrian routes are all nearby. You should therefore expect some activity and city noise in the surrounding neighbourhood, particularly during busy periods.
Inside the hotel, you can request a quieter room location. Although we will do our best to accommodate this preference, we cannot guarantee complete silence or a particular room.
If noise sensitivity is particularly important to you, we recommend contacting the hotel before booking to discuss your requirements. This gives our team an opportunity to explain the building, room options and what you can realistically expect.
We believe that an informed decision before arrival is much better than an unpleasant surprise during your stay.

"Can I find out what to expect before arriving at XO Hotels City Centre so that I can prepare myself for an unfamiliar environment?"

Absolutely. We encourage you to contact the hotel before your arrival and explain which aspects of your stay are important to you.
You can ask about the hotel's layout, room facilities, check-in arrangements and available room preferences. Our reception team can provide practical information to help you prepare for your visit.
The hotel offers self-service check-in kiosks as well as reception assistance. If you prefer personal assistance rather than using a kiosk, you can speak directly to our reception team.
We recommend communicating any specific requirements in advance so that we can make the necessary notes on your reservation.

"I'm very sensitive to noise. Can XO Hotels City Centre provide a quiet room away from busy streets, lifts or other guests?"

We understand how important a peaceful environment can be, particularly if you are sensitive to unexpected sounds.
You can request a quieter room or express a preference for a particular location within the hotel. Our team will do its best to accommodate your request, depending on availability.
However, because XO Hotels City Centre occupies a historic building in the middle of Amsterdam, we cannot guarantee complete soundproofing or a completely quiet environment.
If you experience excessive noise during your stay, our 24-hour reception team is available to assist you.

"Can I adjust the lighting and room temperature to avoid sensory discomfort during my stay?"

Our guest rooms offer individual climate controls, allowing you to adjust the heating and cooling to your preferred temperature.
Room lighting and layouts can differ depending on the room type and location within the historic building. If you have particular lighting requirements, we recommend contacting the hotel before booking to discuss what may be possible.
Please let us know about your preferences in advance so that our team can advise you accordingly.

"Can I request a suitable room for my autistic child, particularly if they need a predictable and less stimulating environment?"

Yes. We encourage parents to contact us before arrival to explain their child's specific needs.
Depending on availability, we can register preferences for a quieter room location. You can also discuss practical matters such as room arrangements and check-in assistance with our reception team.
We understand that familiar routines and a predictable environment can make travelling easier for children with autism. Although we cannot provide a dedicated sensory room or guarantee a completely quiet environment, we are happy to discuss your requirements and explain what we can realistically arrange.

"Can I take my time during check-in and ask reception for help if unfamiliar hotel procedures make me uncomfortable?"

Of course. Our reception is staffed 24 hours a day, and you can ask our team for assistance whenever you need it.
If you prefer a personal check-in rather than using the self-service kiosk, simply approach reception. You can also let us know before arrival if you would appreciate additional time or clear explanations of the check-in process.
We want you to feel comfortable asking questions and receiving the assistance you need.

Important information before booking
There are a few characteristics of XO Hotels City Centre that guests with specific accessibility or sensory requirements should consider:
- The hotel is situated in a historic 18th-century building.
- Although there is an elevator, not all rooms are fully accessible by lift.
- Some rooms and bathrooms have steps or raised thresholds.
- The hotel does not have dedicated accessible rooms or specialised sensory facilities.
If you have specific mobility or sensory requirements, please contact the hotel before making your reservation to establish whether the property is suitable.

Contact: info@xohotelscitycentre.com

What time will my room be ready? Your room is guaranteed to be ready from 3:00 PM.

What are the reception opening hours? The reception is open 24 hours a day. You can, therefore, arrive at any time, even at night. Should the front door be closed, you only need to ring the doorbell and we will open it for you immediately.

Can you check in earlier (Early Check-in)? Yes, you can, but this depends on availability. Here are the surcharges for early check-in:

3:00 PM – 4:00 PM: € 5

2:00 PM – 3:00 PM: € 10

1:00 PM – 2:00 PM: € 15

12:00 PM – 1:00 PM: € 20

11:00 AM – 12:00 PM: € 25

Before 10:00 AM: You pay the day rate for the night preceding your arrival.

Can you check out later? For late check-out (until a maximum of 2:00 PM), a surcharge of € 10 per hour applies.

Can I leave my luggage? You are always welcome to leave your luggage! You can leave your luggage with us free of charge in the luggage room on the day of arrival or departure.

An early check-in is possible with a supplement of €5 per hour (e.g. if you want to check in at 11 AM, the supplement is €20). If you want to check in before 10 AM, you pay the daily rate of the day prior to your arrival.
The early check-in is subject to availability. The reception can check at the time of your arrival whether a room is already available and add the supplement for you.

It is always possible to keep your luggage in our luggage room free of charge, so you can go into town and start enjoying your stay in Amsterdam immediately.

Our reception is open 24 hours a day. If you arrive late, you can ring the door bell so the reception can open the door for you and can help you with the check in. Please contact us in case you will arrive later than 23.00 o’clock.

You can always enter the hotel, so you do not have to return at a certain time. You can ring the door bell to let the reception open the door for you.

You can reach the hotel from Schiphol airport by different means of transport.
Please check the directions on our Location-page.

We do not have our own shuttle service.

For more information about how to reach the hotel by car, please check the directions on our Location-page.

The hotel does not have its own parking. There is a parking next to the hotel called Q-Park Parking de Bijenkorf. This parking is open 24 hours a day and has a height clearance of 1.95 m. For more information, please check the Q-Park website.

We do not have bus parking available. For information regarding parking for busses you can have a look at the tourbuzz website.

The hotel is located in the city centre, just around the corner of the Dam Square.

The closest tram stop is Damrak, at 250m, 2 minutes walking distance.

The hotel is located near various shops, including supermarkets.

If you make a reservation, we will ask for a credit card to guarantee the reservation. A few days before arrival, we check that the credit card is valid by making an authorization on the card (authorization only, no payment). Payment for the room can be made on arrival by credit card (Visa, Amex or MasterCard) or pin. It is also possible to pay in advance by credit card, Paypal or bank. If you contact us, we can send you an online payment link.
For your and our safety we do not accept cash payments.

You can pay in advance by payment link with a credit card, debit card, Sofort Überweisung, Giropay or Alipay. Email us if you want this option, and we will send you a payment link.
We do not work with credit card authorization forms.

It is not possible to book on account with us. All payments need to be made prior to check in.

If you have made a direct booking or a booking through Booking.com it is possible to receive an invoice of your stay after check out. In case you have booked through an online agent/booking website, you will have to ask them for an invoice.
If the invoice must be on a company name, we would like to receive the name and address details well in advance of your check out.

The room has a sitting area, desk, telephone, flat screen television, coffee and tea facilities, air conditioning and private bathroom with shower, toilet, sink, hair dryer, towels and guest supplies like shampoo.

There is a safe, which is big enough to hold a laptop. We advise you to keep your valuables in the safe during your stay.

In the bathroom of your room you will find a hair dryer.

There is no iron and ironing board in the room. But it is possible to use these at the reception.

There is no minibar or fridge in the room. If you need to store your medications in a cool place, you can hand these to the reception who can keep it for you in a fridge.

You can borrow adapters for free at the reception, a deposit is required.

Your room can be cleaned every day. If you do not want to be disturbed during your stay, you can use the Do not disturb card.
In case of a large number of check-outs, the rooms of departing guests will be cleaned first. As a result, your room may not be cleaned until later in the day.
If housekeeping is no longer available, you can obtain clean towels and guest supplies from reception.

There is an elevator in the hotel. Not all rooms can be reached by elevator.

We do not have special disabled rooms.
Our hotel is not suitable for disabled and wheelchair users, because of the many stairs and steps that we have in the hotel and in the rooms. Please note that the hotel is located in a historic 18th century building. We do not have wheelchair accessible rooms and no special facilities are available. The bathrooms and showers have a small step and some rooms are only accessible with stairs and/or a step.

The hotel is 100% NON-smoking. Smoking (including electronic cigarettes) is strictly prohibited in the entire building. In case of violation, we will impose a fine of €200 upon you and you are requested to leave the hotel immediately, without restitution of already paid room costs.

In most of our rooms the windows can open ajar. We have a few rooms in which the windows can not be opened.

We offer free Wi-Fi in the entire hotel. At the reception you will receive the log in details.

The hotel does not have internet computers to use.

The hotel does not have its own laundry service. You can go to the self-service laundry: Happy Inn in the Warmoesstraat or Aquarette in the Oudeburgsteeg.

The hotel is located near various shops, including supermarkets.

At XO Hotels City Centre we do not offer bike rental. There are many bike rentals close to the hotel. The reception can give you tips when you are in the hotel.

We work with the tour company Tours&Tickets and can book all excursions offered by them. On our Tours&Excursions-page you can find more information about the excursions.

That is possible, if there are no costs to be paid upon receipt and it does not need to be signed for. Please contact us in advance if you are sending us a package. Please mention clearly on the envelope/package for whom it is intended and what the arrival date of the guest is. Our address is: Beursstraat 11-19, 1012JT Amsterdam.

You can always enter the hotel, so you do not have to return at a certain time. You can ring the door bell to let the reception open the door for you.

The hotel does not have its own parking. There is a parking next to the hotel called Q-Park Parking de Bijenkorf. This parking is open 24 hours a day and has a height clearance of 1.95 m. For more information, please check the Q-Park website.

We do not have bus parking available. For information regarding parking for busses you can have a look at the tourbuzz website.

Of course! The reception is happy to call a taxi for you.

For current information, please check the Food&Drinks section at the hotel information.

Please check the list of available items here.

Our restaurant is not open for lunch.

Our restaurant is not open for dinner. Our reception can advise you with good restaurants in the neighbourhood.

We do not have a bar in the hotel.

We are completely non-alcoholic. It is allowed to bring your own alcoholic drinks and drink these in your hotel room.

Our check out time is 11 AM. It is always possible to leave your luggage in our luggage room free of charge.
If you would like to stay longer in the room, it is possible upon request for €10 per hour, maximum until 15.00 o’clock.

That is possible if there is availability. Please contact the reception for the possibilities and the best price.

That is possible. However, there can be costs involved. Please ask the reception for more information.

It is always possible to leave your luggage with us in the luggage room on your arrival and departure day. It is not possible to keep your luggage whilst you are not staying with us in the hotel.

Of course! The reception is happy to call a taxi for you.

If you have made a direct booking or a booking through Booking.com it is possible to receive an invoice of your stay after check out. In case you have booked through an online agent/booking website, you will have to ask them for an invoice.
If the invoice must be on a company name, we would like to receive the name and address details well in advance of your check out.

Please contact us by email or phone . We will check if we have found your item and can send it to you. There will be costs for the shipment.

We are sorry to hear you have a complaint. If you are still staying in the hotel, please contact the reception so we can solve this immediately.
If you are not in the hotel anymore, please contact us by email.