Frequently Asked Questions
Below, you’ll find answers to our most common guest inquiries, including:
Need step-by-step directions or couldn’t find your question listed? Feel free to contact our team via email or phone—we’re always happy to assist you. Contact us by email or phone. It will be our pleasure to assist you!
Best Rate Guarantee: Book your stay directly through our booking site and enjoy an exclusive 10% discount on your room rates.
Of course! You can call us 24 hours a day at: +31 20 2629200.
There is a 10% discount on the daily price for all direct bookings made via our own booking site, via email and via phone. The discount is already calculated in our offer.
The price is always lower when you book directly with the hotel, than when you book through an online agent/booking website.
The ability to change or cancel a hotel reservation, and the associated fees, depends entirely on two critical factors: How you made the booking and which rate you selected.
You can always find the definitive rules applicable to your stay on the booking website (before you confirm) or on your official booking confirmation.
1. Direct Booking, Standard Rate
• Method: Booked directly with XO Hotels via our official website, e-mail, or telephone.
• Flexibility: This method typically offers the best and most flexible cancellation policy.
• Why? XO Hotels encourages direct bookings and reward guests with superior terms.
• Policy: Free cancellation deadline of 2:00 PM the day before arrival
2. Online Agent Booking (Standard Rate)
• Method: Booked via a third-party Online Travel Agent (OTA) or booking website (e.g., Booking.com, Expedia).
• Flexibility: The cancellation policy for a standard rate booked through an OTA is usually less flexible than a direct booking.
• Why? While a third party may offer competitive prices, their cancellation terms are stricter, sometimes requiring 48 or 72 hours notice, or involving a different process for changes. You must adhere to the OTA's specific terms, an hotel has no influence.
3. Non-Refundable Reservations
• Method: Booked either directly or via an online agent, specifically choosing a rate labeled as "Non-Refundable," "Advance Purchase," or similar.
• Flexibility: These reservations cannot be changed or cancelled.
• Why? These rates are offered at a discounted price in exchange for the guarantee that the hotel receives the revenue regardless of whether the guest arrives. By accepting the lower price, the guest agrees to waive all flexibility.
Minimum one person per room needs to be 18 years or older on the day of arrival.
If you would like to stay with us with a group (six rooms or more), please contact us by email for a suiting offer.
Maximum one child up to 2 years old can stay in the room free of charge. We can, on request, place a cot in the room for children up to 2 years old (free if the room reservation has been made directly with the hotel, otherwise €10 per stay). A cot needs to be reserved at least 2 days prior to arrival and is subject to availability.
For children from 3 years old it is necessary to book and pay for their own bed.
It is not possible to place an extra bed in the room.
That is possible if you have booked directly with us. If you send us an email with all the details of your booking (hotel name, names of guests, reservation number, arrival and departure date), then we can check if we have received the booking.
If you have reserved through a different website, please contact that website for a reconfirmation.
We can email you a confirmation with signature and stamp when you pay the first night of your reservation. This is a non-refundable fee, in case of cancellation of your reservation we will not refund this fee. Contact us by email for more information.
We do not accept pets in our hotel.
We can make a note of your request for a certain room. The reception will do her utmost to arrange this for you, but can not guarantee this until the moment of arrival.
Choose Hotel Van Gogh if you want to explore Amsterdam's world-famous museums, enjoy a comfortable place to relax and stay within easy reach of the city's cultural highlights. Located directly opposite the Van Gogh Museum in Amsterdam's Museum Quarter, our hotel puts you within walking distance of the Rijksmuseum, the Stedelijk Museum, Museumplein and the elegant P.C. Hooftstraat shopping street. The green surroundings of Vondelpark are also nearby.
Your room offers a comfortable bed, air conditioning, a flat-screen TV, free coffee and tea facilities, a safe and a private bathroom. The art-inspired décor reflects the hotel's surroundings, while free Wi-Fi helps you plan your sightseeing or stay connected during a business trip.
Getting around Amsterdam is straightforward, too. The nearby tram stops connect you with other parts of the city, and you can reach the hotel from Schiphol Airport by public transport. Start your morning with our breakfast buffet, and make the most of your day exploring Amsterdam's art, architecture, shopping and canals.
When you book directly through xohotels.com, you can enjoy a 10% discount and free late checkout until 12:00 when you select the applicable option. Hotel Van Gogh is an excellent choice if you value a prime cultural location, practical comforts and convenient access to Amsterdam's highlights.
"Is Hotel Van Gogh really worth choosing, or am I mainly paying for its location near the museums?"
Location is one of Hotel Van Gogh's biggest advantages, but your stay is about more than being close to the museums. You have a private room with a comfortable bed, air conditioning, complimentary coffee and tea facilities, a safe and your own bathroom. The hotel also offers free Wi-Fi, a breakfast buffet and a reception that is open 24 hours a day, so you can get assistance whenever you need it.
The location can save you valuable sightseeing time. You can visit the Van Gogh Museum directly across the street, walk to the Rijksmuseum and Stedelijk Museum, or take a relaxing break in Vondelpark without spending much of your day travelling between attractions.
It is worth knowing what the hotel does not offer, too. There is no private parking on-site, and the hotel does not have a restaurant serving lunch or dinner. If you arrive by car, paid parking is available at a nearby public car park. For other meals, you can explore the surrounding neighbourhood, which offers shops and places to eat.
If your priority is a well-located, comfortable base for discovering Amsterdam rather than a full-service resort with extensive dining and leisure facilities, Hotel Van Gogh offers a practical and appealing choice.
"Can I stay somewhere that lets me experience Amsterdam's art scene without wasting time travelling between museums?"
Absolutely. Hotel Van Gogh is directly opposite the Van Gogh Museum, making it especially convenient if you want to explore Vincent van Gogh's work. The Rijksmuseum and Stedelijk Museum are also within walking distance, and Museumplein is just a short stroll away. You can plan a full day of art and culture, return to your room to rest between visits, and head back out without needing to cross the city.
"Is Hotel Van Gogh a good base for a romantic weekend or a few days exploring Amsterdam together?"
Yes. The Museum Quarter offers an appealing setting for a city break, with leafy streets, renowned museums, cafés, shopping and nearby Vondelpark. You can spend your days exploring Amsterdam on foot or by tram and return to your own comfortable room in the evening. The central location also makes it easier to organise your plans without relying on taxis for every journey.
"Will I feel comfortable staying here on my own, and can I get help if I arrive late?"
Hotel Van Gogh offers private rooms, in-room amenities and a 24-hour reception, giving you a convenient base for exploring Amsterdam independently. Whether you arrive late after travelling or return from an evening out, you can contact reception for assistance. You can also store your luggage free of charge on your arrival or departure day, allowing you to enjoy more of the city without carrying your bags around.
"Is Hotel Van Gogh difficult to reach if I am unfamiliar with Amsterdam's public transport?"
No. You can travel from Schiphol Airport by public transport, including direct bus 397 to Museumplein, which is a short walk from the hotel. The nearby tram connections also make it easier to reach other attractions and neighbourhoods. The hotel does not operate its own airport shuttle, so it is best to check the latest transport information before travelling.
"Will I face unexpected costs, and can I save money by booking directly with Hotel Van Gogh?"
Booking directly through XO Hotels gives you access to a 10% discount on rates and the option of free late checkout until 12:00 when you select the applicable offer. You can review your booking conditions and total price before confirming your stay.
Remember to budget separately for extras such as breakfast if it is not included in your rate, meals outside breakfast and parking if you are arriving by car. Hotel Van Gogh does not have its own parking facilities, and parking nearby is paid. Checking these details before booking helps you plan your trip with confidence.
Hotel Van Gogh offers four room categories to suit solo travellers, couples, friends and small families: a Small Single Room, a Double Room, a Twin Room, a Triple Room and a Quadruple Room. The main differences are the number of guests each room accommodates, the bed arrangement and the amount of space available.
Small Single Room
1 guest · 7 m²
Designed for solo travellers who want their own private room. It has a comfortable single box-spring bed, a private bathroom with a shower, coffee and tea facilities, free high-speed Wi-Fi and the essential amenities for a convenient city stay.
Double Room
2 guests · approximately 15 m²
Best suited to couples or two guests who prefer to share a bed. This room features a queen-size bed, a private bathroom with a shower, coffee and tea facilities and free high-speed Wi-Fi.
Twin Room
2 guests · approximately 15 m²
Offers the same general room category as the Double Room, but with two separate single beds instead of one shared bed. It is a practical choice for friends, colleagues or anyone who prefers to sleep separately.
Triple Room
3 guests · 20 m²
Suitable for three people travelling together. It has three single box-spring beds, so everyone has their own designated bed without needing an additional bed to be brought into the room.
Quadruple Room
4 guests · 25 m²
Designed for four guests sharing one room, with four single beds. It is a convenient option for families with older children or friends travelling together who want to stay in the same room.
All these room categories provide a private bathroom with a shower, air conditioning and heating, a flat-screen TV, a safe, a hairdryer, toiletries, towels and bed linen, plus free high-speed Wi-Fi and coffee and tea facilities.
"Will I get enough space and a proper bed for everyone, or will we end up cramped in a room that is too small?"
Choosing the right room makes a real difference to your comfort in Amsterdam. At Hotel Van Gogh, the room categories are designed for different group sizes, so you can choose accommodation that matches the number of people travelling with you.
The Small Single Room is compact at 7 m², making it most suitable if you are travelling alone and mainly need a comfortable place to sleep and freshen up. If you are travelling as a couple or with a friend, the Double and Twin Rooms offer approximately 15 m² of space for two guests. For larger parties, the Triple Room provides 20 m² for three guests, while the Quadruple Room offers 25 m² for four.
Importantly, the Triple and Quadruple Rooms have permanent beds for their intended occupancy. Hotel Van Gogh does not add extra beds to rooms, so you should select the correct room category when booking rather than assume another bed can be arranged later.
If you are travelling with children, friends or colleagues, check both the room dimensions and bed configuration before confirming your reservation. This helps you avoid surprises and ensures everyone has a designated bed.
"Should we book a Double Room or a Twin Room if we are travelling as a couple?"
Choose the Double Room if you prefer sharing a queen-size bed. If you would rather sleep in separate beds, the Twin Room offers two individual beds. Both options accommodate two guests, so the deciding factor is your preferred sleeping arrangement.
"Can two friends or colleagues share a room without having to sleep in the same bed?"
Yes. The Twin Room is designed for two guests who prefer separate beds. It allows you to share the convenience of one room while maintaining your own sleeping space. When booking, select the Twin Room specifically rather than assuming that every room for two people has separate beds.
"Which room should I book if I am travelling with two or three children?"
The right choice depends on the total number of guests and the ages of your children.
- Two adults and one child: consider the Triple Room, which accommodates three people in three single beds.
- Two adults and two children: consider the Quadruple Room, which accommodates four people in four single beds.
Hotel Van Gogh does not provide extra beds for children in standard rooms. One child aged up to and including two years can stay free of charge, subject to the room conditions, and a baby cot can be requested in advance, subject to availability. Children aged three and older need their own bed.
If you are travelling with a baby or young children, contact the hotel before booking if you need to confirm cot availability or a particular bed arrangement.
"Is the Small Single Room too small for a comfortable stay in Amsterdam?"
At 7 m², the Small Single Room is compact, and it is important to know that before booking. It is designed for one person who values privacy, a private bathroom and the essential facilities needed after a day exploring Amsterdam.
If you plan to spend most of your time visiting museums, shopping or discovering the city, it can be a practical choice. However, if you prefer more space to unpack, work or relax in your room, compare the available room categories and prices before deciding.
"Do all Hotel Van Gogh rooms have the same facilities, and can I request a particular room?"
The main room facilities are available across the advertised categories, including a private bathroom with a shower, air conditioning and heating, a safe, a hairdryer, coffee and tea facilities and free Wi-Fi. The principal differences are room size, occupancy and bed arrangement.
You can request a preference, such as a particular floor or room location, by contacting the hotel. The team will do its best to accommodate your request, but specific room assignments cannot be guaranteed in advance.
Hotel Van Gogh does not have specially adapted rooms for guests with reduced mobility. If accessibility is important to you, contact the hotel before making a reservation to discuss your needs and determine whether the facilities are suitable.
Booking tip: Visit the official hotel website to compare room types, prices and availability for your travel dates. Select the correct number of guests and your preferred bed arrangement to make sure you book the room that best suits your stay.
Hotel Van Gogh welcomes a variety of international guests throughout the year, from couples and solo travellers to families, friends and visitors travelling for business. Its location directly opposite the Van Gogh Museum, in Amsterdam's Museum Quarter, makes it particularly attractive if you want to explore the city's museums, cultural attractions, shopping streets and green spaces.
The type of visitor you may find yourself sharing the hotel with varies with the season and events taking place in Amsterdam.
- Spring: Visitors come to enjoy Amsterdam's canals, museums, parks and seasonal attractions. Couples, friends and international city-break travellers are likely to appreciate the hotel's location.
- Summer: Amsterdam attracts international tourists, couples, families and groups of friends looking to explore the city on foot, visit museums and enjoy outdoor cafés and parks.
- Autumn: Cultural travellers, museum enthusiasts, couples and business visitors can enjoy the city's attractions beyond the busiest summer period.
- Winter: Visitors come for museums, shopping, Christmas activities and city breaks. The hotel's location provides a convenient base for exploring Amsterdam whatever the weather.
Throughout the year, Hotel Van Gogh is especially suitable for guests who want to spend their time discovering Amsterdam rather than staying in a hotel with extensive leisure facilities. Its private rooms, free Wi-Fi, in-room amenities and convenient public transport connections make it a practical base for different types of travellers.
"Will Hotel Van Gogh suit the kind of trip I'm planning, or is it mainly for tourists visiting the Van Gogh Museum?"
Although Hotel Van Gogh is particularly convenient for museum visitors, you do not need to be an art enthusiast to enjoy staying here. The Museum Quarter also offers shopping, cafés, restaurants, access to Vondelpark and public transport connections to other parts of Amsterdam.
The hotel can suit you if you are:
- A couple looking for a convenient base for a weekend in Amsterdam.
- A solo traveller who wants a private room and easy access to the city's attractions.
- Friends or colleagues who prefer separate beds in a Twin Room.
- A family looking for a room suitable for three or four guests.
- A business traveller who values a central location, Wi-Fi and convenient transport links.
It is important to choose a hotel that matches your expectations. Hotel Van Gogh focuses on comfortable accommodation and a convenient location rather than extensive resort-style facilities. It does not have a hotel bar, and its restaurant does not serve lunch or dinner. If you want a hotel with a swimming pool, spa or extensive on-site dining, you may prefer a different type of accommodation.
If your priority is exploring Amsterdam and having a comfortable place to return to at the end of the day, Hotel Van Gogh is well worth considering.
"Is Hotel Van Gogh a good choice for a romantic city break throughout the year?"
Yes. The Museum Quarter provides an appealing setting for a couple's getaway, with museums, shopping streets, cafés and Vondelpark within easy reach. You can spend your days exploring Amsterdam together and return to your own private room in the evening. Whether you visit in spring, summer, autumn or winter, the location makes it easy to plan a varied city break.
"Will my children feel welcome, and is there a suitable room for our family?"
Hotel Van Gogh offers room options for families, including Triple and Quadruple Rooms. The best option depends on the number of guests and your preferred sleeping arrangements. An extra bed cannot be added, so choose a room that accommodates your entire party. One child aged up to two years can stay free of charge under the hotel's conditions, and a cot can be requested in advance, subject to availability.
"Is Hotel Van Gogh suitable if I'm visiting Amsterdam for work rather than sightseeing?"
Yes, particularly if you want accommodation with free Wi-Fi, a desk in your room and convenient public transport connections. You can combine business commitments with visits to nearby restaurants, shops and cultural attractions during your free time. If you need meeting rooms, extensive business facilities or a specific location near a conference venue, check those requirements before booking.
"Will I be surrounded by noisy party groups, or is Hotel Van Gogh suitable if I want a more relaxed stay?"
Hotel Van Gogh is located in the Museum Quarter, an area known for its cultural attractions rather than Amsterdam's main nightlife districts. This may appeal if you prefer spending your days visiting museums, walking through the city and relaxing in cafés. However, the hotel cannot guarantee that every guest or room will be completely quiet. If you are a light sleeper, you can request a quieter room location when booking, although requests are subject to availability.
Hotel Van Gogh is located in Amsterdam's Museum Quarter, directly opposite the Van Gogh Museum and close to the Rijksmuseum, Stedelijk Museum and Museumplein. Depending on your room's location within the building, you may look out onto the surrounding streets or neighbouring buildings. However, a view of the Van Gogh Museum or a particular Amsterdam landmark is not guaranteed.
The hotel focuses on providing a comfortable, convenient base for exploring Amsterdam's cultural attractions. If you plan to spend your days visiting museums, shopping or discovering the city, you can enjoy the neighbourhood's highlights just outside the hotel.
If the view from your room is important to you, let us know your preference before arrival. Our reception team will do its best to accommodate your request, subject to availability.
"Will I get a disappointing view of a wall or neighbouring building instead of a nice Amsterdam city view?"
We understand that the view from your room can influence how you experience your stay, especially if you enjoy natural daylight or like looking out over the city while relaxing.
Hotel Van Gogh is situated in an established urban neighbourhood, so the outlook varies depending on the room you are allocated. We cannot promise a panoramic city view, a view of the Van Gogh Museum or an unobstructed outlook from every room.
If you have a preference for a particular view, a higher floor or a room with a more open outlook, please contact us before your arrival. We will add your request to your reservation and do our best to meet it, although the final room allocation depends on availability.
We prefer to be transparent about this so you can choose your accommodation with realistic expectations.
"Can I request a room with a particularly nice view for a romantic weekend or special occasion?"
Of course. If you are celebrating a birthday, anniversary or romantic weekend, you are welcome to contact Hotel Van Gogh in advance and tell us what would make your stay more special. We can note your preference for a particular view or room location and do our best to accommodate it. Please remember that a specific view cannot be guaranteed.
"Will my room have natural daylight, or could I end up with a restricted outlook?"
The outlook and amount of daylight can vary depending on the room's position within the building. If natural daylight or an open outlook is particularly important to you, please contact us before booking or arriving so we can discuss your preference. We will do our best to help, subject to availability.
"Can I request a room with a quieter view away from the street?"
Yes. You can request a room in a quieter location, and our reception team will do its best to take your preference into account. However, we cannot guarantee a specific room location before arrival. If you are sensitive to street noise, please mention this when making your reservation so we can record your request.
Check-out at Hotel Van Gogh is by 11:00 AM on your departure day. Please make sure you leave your room by this time so our housekeeping team can prepare it for the next guest.
Would you like to enjoy a little more time in Amsterdam before leaving? You can leave your luggage in our luggage room free of charge on your departure day, allowing you to explore the city without carrying your bags.
If you would prefer to stay in your room longer, you can ask reception about late check-out, which is subject to availability and may involve an additional charge. If you book directly through the XO Hotels website, you can enjoy free late check-out until 12:00 when you select the applicable option during booking.
"Will I have to leave my room at 11:00 AM even if I want to enjoy a relaxed morning or have a late flight?"
We understand that you may want to make the most of your final morning in Amsterdam, especially if your flight or train leaves later in the day.
Your standard check-out time is 11:00 AM, but you may be able to arrange a later departure, depending on availability. When booking directly through our website, you can select the applicable free late check-out option until 12:00. Longer extensions may be available for an additional charge.
If a later check-out is not possible, you can still leave your luggage with us free of charge on your departure day and enjoy your remaining time in Amsterdam before travelling home.
"Can I leave my luggage at Hotel Van Gogh after checking out?"
Yes. You can store your luggage in our luggage room free of charge on your departure day, so you can explore Amsterdam before heading to the airport.
"Can I stay in my room until noon without paying extra?"
Yes, if you book directly through the XO Hotels website and select the applicable free late check-out option until 12:00. Availability and the conditions of your reservation apply.
"Can I check out after 12:00 PM?"
You can ask reception whether a later check-out is possible. Extensions are subject to availability and a charge of 10 Euro an hour extra apply. Please confirm the arrangements with reception rather than assuming your room will be available beyond the agreed check-out time.
Hotel Van Gogh does not have specially adapted rooms for guests with reduced mobility or wheelchair users. However, the hotel does have a lift, and all rooms are accessible by lift. Please note that lift access does not necessarily mean that every room, bathroom or route is fully wheelchair accessible.
If you have reduced mobility, use a wheelchair or need step-free access, we recommend contacting the hotel before booking. Our team can explain the available facilities and help you assess whether the hotel is suitable for your individual needs.
"The hotel has a lift, but can I actually access my room and bathroom comfortably in a wheelchair?"
We understand that accessibility involves much more than simply having a lift. You may need wide doorways, sufficient space to manoeuvre, step-free access to the bathroom or a shower that you can use safely and independently.
Although all Hotel Van Gogh rooms can be reached by lift, the hotel does not offer specially adapted accessible rooms. We therefore cannot guarantee wheelchair-accessible bathrooms, grab rails, roll-in showers or sufficient turning space for a wheelchair.
We want you to know this before you book, rather than discover that the facilities do not meet your needs after arrival. Please contact us in advance to discuss your specific mobility requirements.
"Can I stay at Hotel Van Gogh if I use a wheelchair?"
You are welcome to enquire about staying with us, but Hotel Van Gogh does not have specially adapted wheelchair-accessible rooms. As accessibility requirements vary, please contact the hotel before booking to discuss your needs and establish whether the available facilities are suitable.
"Is Hotel Van Gogh suitable if I have difficulty climbing stairs or walking long distances?"
The hotel has a lift serving all rooms, which can help you avoid using stairs to reach your floor. However, we cannot guarantee that every route within the hotel or every room is completely step-free. If you use a walking aid or have difficulty with steps, please contact us before booking so we can discuss your requirements.
"Can I book Hotel Van Gogh for an older relative who needs an accessible bathroom or additional support?"
That depends on the level of assistance and the bathroom facilities your relative requires. While the hotel has a lift, it does not offer specially adapted rooms for guests with reduced mobility. If your relative needs grab rails, a wheelchair-accessible shower or other specific adaptations, please contact us before making a reservation to determine whether the hotel can accommodate those needs.
Hotel Van Gogh serves a daily breakfast buffet with a selection of hot and cold dishes, fresh bread, pastries, cereals, dairy products, savoury toppings, fruit and drinks. Whether you prefer a light continental breakfast or a more substantial hot breakfast before exploring Amsterdam, you can put together a meal to suit your morning.
The buffet includes:
- Bread and pastries: white and brown bread, white and brown bread rolls, croissants and chocolate pastries.
- Cereals and dairy: muesli, cornflakes, natural yoghurt and strawberry yoghurt.
- Cheese and toppings: chicken breast slices, young mature cheese, butter, strawberry and blueberry jam, chocolate spread and honey.
- Hot breakfast dishes: boiled eggs, scrambled eggs and bacon.
- Fruit and vegetables: fruit in syrup, cucumber and tomato.
- Drinks: coffee, cappuccino, espresso, latte macchiato, hot chocolate, tea, orange juice, milk and soy milk.
- Condiments and extras: salt, pepper, mayonnaise, ketchup, coffee creamer, sugar and sweeteners.
The buffet also includes additional items such as salami, aged cheese, peanut butter, white beans, chicken sausages, lettuce, potato salad, apple juice and olive oil.
Breakfast times: Monday to Friday, 07:00–10:30; Saturday and Sunday, 07:30–11:00. The published breakfast price is €15 per person per day. Check the hotel's official breakfast information for the latest details.
"Is the breakfast buffet varied enough to fill me up, or will I have to find somewhere else to eat?"
We understand that breakfast needs to be more than a quick coffee and a piece of toast, especially when you have a full day of sightseeing ahead of you. At Hotel Van Gogh, the buffet combines bread and pastries, cereals, yoghurt, savoury toppings, eggs, bacon, fruit and a range of hot and cold drinks.
You can opt for a light breakfast with cereal, yoghurt and fruit, prepare toast or a bread roll with cheese or chicken breast, or choose a more substantial plate with scrambled eggs and bacon. Coffee, tea, juices and other drinks are available to accompany your meal.
The selection is designed to suit a range of everyday breakfast preferences. However, it is worth knowing that this is a breakfast buffet rather than an à la carte restaurant, and the selection is more limited than at some larger hotels. If you have specific dietary requirements, please check the available options before booking.
"Can I have a gluten-free breakfast at Hotel Van Gogh, or will I be limited to fruit and coffee?"
Yes. Gluten-free bread and cornflakes are available on request. Please contact the hotel in advance at info@hotelvangogh.nl so the team can prepare for your requirements.
If you have coeliac disease or a serious gluten intolerance, please explain your needs clearly before arrival and ask the team about ingredient information and the risk of cross-contact during buffet preparation. We recommend confirming the arrangements directly with the hotel rather than assuming that every buffet item is gluten-free.
"Is there a proper vegan breakfast at Hotel Van Gogh, or is soy milk the only plant-based option?"
Hotel Van Gogh offers soy milk as an alternative to dairy milk. However, a dedicated vegan breakfast selection is not currently available on request.
Some buffet items, such as certain breads, fruit and cereals, may be suitable for a plant-based diet, but ingredients can vary. If you follow a strict vegan diet, please contact the hotel before your stay to check which items you can eat. We do not want you to assume that vegan cheese, meat alternatives or other specialist products will be available.
"Can I enjoy a filling vegetarian breakfast without eating meat or fish?"
Yes. Depending on your preferences, you can choose from bread, rolls, croissants, cereals, yoghurt, cheese, eggs, fruit and vegetables. You can also enjoy coffee, tea, juice and other drinks.
Please note that some hot buffet dishes, including bacon and chicken sausages, contain meat. If you have specific dietary requirements beyond avoiding meat, check the ingredients with the breakfast team.
"Will my children find something they enjoy at breakfast, even if they are fussy eaters?"
The buffet offers familiar options for many children, including bread, rolls, croissants, cornflakes, yoghurt, eggs, fruit and hot chocolate. This variety allows you to put together a breakfast according to your child's preferences.
If your child has a food allergy or intolerance, please speak to the hotel in advance and check ingredient information before serving any food.
"Can I have breakfast early enough to make the most of my day in Amsterdam?"
Yes. Breakfast is served from 07:00 on weekdays and from 07:30 at weekends. On weekdays, the buffet closes at 10:30, while at weekends it remains open until 11:00.
If you have an early flight, a museum reservation or a scheduled excursion, plan your morning around these opening hours. The hotel does not advertise an early breakfast service outside these times, so contact the team in advance if you need to leave particularly early.
Yes. Officially certified service animals are permitted at Hotel Van Gogh, even though ordinary pets are not allowed.
Your service animal can accompany you in any of the hotel's room types, including the Small Single, Double, Twin, Triple and Quadruple Rooms, provided the hotel's requirements are met. There is no separate service-animal surcharge to pay.
To arrange your stay, please contact the hotel before arrival, provide a valid certificate for your service animal and obtain the hotel's permission in advance. Your service animal must remain with you throughout your stay.
For arrangements or confirmation, contact Hotel Van Gogh at info@hotelvangogh.nl.
"I need my certified service animal with me. Will I be charged extra or refused accommodation because the hotel does not accept pets?"
We understand that your service animal may be essential for your independence, safety or daily activities. Although Hotel Van Gogh does not accept ordinary pets, officially certified service animals are treated differently under XO Hotels' published policy.
No separate fee for a certified service animal is specified in the published terms. To avoid uncertainty at check-in, please notify the hotel in advance, provide the required certification and obtain confirmation before your arrival.
Your service animal must remain with you during your stay. Please contact the hotel directly if you have questions about documentation or your specific requirements.
"Can I bring my guide dog if I book a Double or Twin Room?"
Yes. Certified service animals are permitted across the hotel's room categories, including Double and Twin Rooms, subject to the hotel's advance-notification and certification requirements. Please contact the hotel before booking or arrival to confirm the arrangements.
"Do I have to pay a cleaning fee or an extra nightly charge for my service animal?"
XO Hotels does not ask a separate nightly fee or service-animal surcharge.
"What should I do before arriving at Hotel Van Gogh with my certified service animal?"
Please notify the hotel in advance, provide valid certification and obtain permission before arrival. Contact info@hotelvangogh.nl so the team can confirm the requirements and make the necessary arrangements for your stay.
No, Hotel Van Gogh does not serve lunch or dinner in its restaurant. The hotel offers a breakfast buffet with a selection of hot and cold items to help you start your day in Amsterdam. There is no hotel bar, either.
However, you will find plenty of places to eat in the surrounding Museum Quarter. The nearby Van Gogh Museum has cafés and Bistro Vincent, where you can enjoy lunch if you have a valid museum admission ticket. You can also explore the cafés, restaurants and eateries around Museumplein and the nearby shopping streets.
"If I return to Hotel Van Gogh hungry after a day of sightseeing, will I have to go somewhere else for dinner?"
Yes, you will need to eat outside the hotel if you want lunch or dinner. Hotel Van Gogh focuses on comfortable accommodation and a convenient location for exploring Amsterdam rather than providing full-service dining throughout the day.
Fortunately, the Museum Quarter has a range of cafés and restaurants within walking distance, giving you plenty of opportunities to find something that suits your appetite and budget. You can ask reception for suggestions to help you find somewhere nearby.
Please note that Hotel Van Gogh does not serve alcoholic drinks, although you are permitted to bring your own alcoholic beverages to enjoy in your room.
"Can I order room service or have a meal delivered to my room?"
Hotel Van Gogh does not operate a restaurant serving lunch or dinner. If you would like a meal, you will need to make arrangements outside the hotel. Please ask reception for guidance on nearby dining options.
"Will I find vegetarian, vegan or other special-diet meals at the hotel for lunch or dinner?"
The hotel does not serve lunch or dinner, so it cannot provide dedicated lunch or dinner menus for special diets. The breakfast buffet has a selection of hot and cold items, but vegan options are limited. For other meals, you can explore nearby restaurants and check their menus for vegetarian, vegan, gluten-free or other dietary options.
"Can I get something to eat at the hotel if I arrive late in the evening?"
Hotel Van Gogh does not have a restaurant or bar serving evening meals. If you expect to arrive late, we recommend arranging your meal before arriving or checking nearby eateries and their opening hours. Reception can help you with local information.
Hotel Van Gogh does not offer its own parking facilities, so you will need to use public street parking or a nearby car park if you arrive by car.
Street parking in Amsterdam's Museum Quarter is paid, and the price depends on the exact street and the applicable parking hours. You can check the current rate for your intended parking location using the City of Amsterdam's official parking map.
As an alternative, the nearby Q-Park Museumplein car park, accessible via Van Baerlestraat, offers parking from approximately €37.50 per 24 hours when booked online. Rates can vary, so check the price for your dates before travelling.
"Can I park directly outside Hotel Van Gogh, and will it be cheaper than using a car park?"
You may find public parking spaces on nearby streets, but availability is not guaranteed, particularly during busy periods in Amsterdam's Museum Quarter. Street parking is paid, and the cost depends on the location and parking hours.
Hotel Van Gogh does not own or operate a car park and cannot reserve street parking spaces for guests. If you want to avoid searching for an available space on arrival, consider booking a nearby public car park in advance.
For an up-to-date street parking rate, consult the official Amsterdam parking information.
"Where can I park if Hotel Van Gogh does not have its own parking?"
The closest convenient option is Q-Park Museumplein, with its entrance on Van Baerlestraat. Online reservations may be available from approximately €37.50 per 24 hours. Alternatively, you can look for paid street parking nearby, subject to availability and local restrictions.
"Is there a cheaper alternative to expensive street parking near Hotel Van Gogh?"
If you are staying for several days, compare the total cost of street parking with nearby car parks and Amsterdam's Park and Ride (P+R) facilities. Depending on your travel dates and eligibility for P+R discounts, parking outside the busiest central areas and continuing by public transport may be more economical.
Check the applicable rates and conditions before setting off, as prices and discount eligibility vary.
No, Hotel Van Gogh does not operate its own shuttle service to or from Schiphol Airport or Amsterdam's train stations. However, reaching the hotel by public transport is straightforward, so you can travel to and from the hotel without needing a private transfer.
From Schiphol Airport, you can take bus 397 to Museumplein, which is approximately a two-minute walk from the hotel. The journey takes around 35 minutes, depending on traffic. You can also take a taxi directly to the hotel.
Hotel Van Gogh is located opposite the Van Gogh Museum, in Amsterdam's Museum Quarter, with tram connections nearby for exploring the city. If you need assistance planning your journey, our reception team will be happy to help.
"If Hotel Van Gogh doesn't provide an airport shuttle, will getting to the hotel with my luggage be difficult or expensive?"
Not at all. Although we do not provide a private shuttle, you have several ways to reach the hotel.
- By public transport: Bus 397 runs directly from Schiphol Airport to Museumplein, a short walk from the hotel. This is a convenient option if you want to keep transport costs down.
- By taxi: You can take a taxi directly to the hotel. The fare depends on the provider and current rates.
- By public transport from elsewhere in Amsterdam: Nearby tram stops make it easy to travel around the city.
If you are travelling with young children, heavy luggage or reduced mobility, you may prefer a taxi for a more direct journey. We recommend checking current transport information before departure.
"What is the easiest way to get from Schiphol Airport to Hotel Van Gogh without a shuttle?"
Take bus 397 from Schiphol Airport to Museumplein. From there, Hotel Van Gogh is approximately a two-minute walk away. The journey generally takes around 35 minutes, depending on traffic. Alternatively, you can take a taxi directly to the hotel.
"Can I still get to Hotel Van Gogh if my flight arrives late and there is no hotel shuttle?"
Yes. Hotel Van Gogh has a 24-hour reception, so late arrivals can still check in. Public transport availability depends on your arrival time, so check the latest timetable in advance. If public transport is no longer convenient, you can take a taxi directly to the hotel. Please inform the hotel if you expect to arrive after 23:00.
"Can Hotel Van Gogh arrange a taxi if it cannot provide a shuttle?"
Yes. The hotel reception can call a taxi for you. If you would like a transfer from Schiphol Airport, contact the hotel in advance to discuss your options and allow enough time for your arrival arrangements.
Hotel Van Gogh is located at Van de Veldestraat 5, Amsterdam, directly opposite the Van Gogh Museum in the Museum Quarter. You can reach the hotel by car, but traffic, one-way streets and limited parking in this central area can make the final part of your journey less straightforward. Enter the hotel’s exact address into an up-to-date navigation system and check your route before setting off.
"Can I park at the hotel, or will I have to find a parking space after arriving?"
Hotel Van Gogh does not have its own car park. The nearest recommended option is Q-Park Museumplein, with its entrance on Van Baerlestraat. The hotel’s website lists the parking rate as €55 per day. As rates can change, check the current price and availability directly with the car park before your journey. Paid street parking is also available in the surrounding area, but spaces and rates vary.
To avoid unnecessary stress on arrival, we recommend planning your parking in advance rather than relying on finding a space directly outside the hotel.
"Is Hotel Van Gogh a convenient choice if I am travelling with children, have a lot of luggage, or want to avoid driving in central Amsterdam?"
Hotel Van Gogh is particularly convenient if you want to stay close to Amsterdam’s major museums and attractions. However, if you are travelling with children, carrying several suitcases or looking for lower parking costs, it is worth comparing nearby parking options before booking. You can also consider leaving your car at a suitable Park and Ride location and travelling into the city by public transport. The hotel’s reception can help you with directions and local transport information.
If having a private hotel car park is essential for your stay, please note that Hotel Van Gogh does not offer this facility.
Yes! Hotel Van Gogh's reception is open 24 hours a day, seven days a week. Whether you arrive late in the evening, need assistance early in the morning or have a question during your stay, our reception team is available to help.
If you arrive late and the entrance door is closed, simply ring the doorbell and our team will let you in and assist you with check-in. If you expect to arrive after 23:00, please inform us in advance so we can take your arrival into account.
You can also contact the hotel by telephone at +31 (0)20 262 9200.
"What happens if my flight is delayed and I arrive at Hotel Van Gogh in the middle of the night? Will I still be able to check in?"
Yes. You do not need to worry about arriving after normal office hours. Hotel Van Gogh has a 24-hour reception, so late arrivals can still access the hotel and check in.
If you arrive after 23:00, please let us know in advance. If the entrance door is locked when you arrive, ring the doorbell and our reception team will let you in.
Please remember that the standard check-in time starts at 14:00. Arriving early in the morning does not automatically mean your room will be ready, and early check-in is subject to availability and may incur an additional charge.
"Can I check in after midnight at Hotel Van Gogh?"
Yes. Reception is open 24/7, and you can check in after midnight. Please notify the hotel if your arrival is expected after 23:00.
"Is there a curfew, or must I return to the hotel before a certain time?"
No. There is no curfew. You can return to the hotel at any time. If the entrance door is closed, simply ring the doorbell so reception can let you in.
"Can I speak to someone at reception early in the morning or late at night?"
Yes. Reception is staffed 24 hours a day, so you can contact the team whenever you need assistance, including overnight and early in the morning
Hotel Van Gogh is ideally located in Amsterdam's Museum Quarter, directly opposite the famous Van Gogh Museum. You are already in a central part of Amsterdam, with many of the city's best-known museums, attractions, restaurants and shops within walking distance.
Dam Square, in the historic heart of Amsterdam, is approximately 15 minutes away by tram. The nearest tram stop, Van Baerlestraat, is just a 1-minute walk from the hotel, making it easy to explore the city without needing a car.
You can enjoy the cultural highlights of the Museum Quarter on foot and conveniently travel by public transport to Dam Square, the historic canal district and other popular attractions.
"Is Hotel Van Gogh really central, or will I spend my holiday travelling back and forth to the main attractions?"
You do not need to stay right next to Dam Square to enjoy a central Amsterdam location. Hotel Van Gogh is situated in the Museum Quarter, one of the city's most attractive areas for culture, sightseeing and dining.
The Van Gogh Museum is directly opposite the hotel, while the Rijksmuseum and Vondelpark are also within easy walking distance. For the historic city centre, you can take a tram from the nearby stop and reach Dam Square in approximately 15 minutes.
This location gives you the best of both worlds: easy access to Amsterdam's major attractions without having to rely on public transport for every outing. Whether you want to spend your morning exploring world-famous art collections, enjoy an afternoon in the park or head into the historic centre for dinner, you have a convenient base for your stay.
"I'm visiting Amsterdam for the first time. Is Hotel Van Gogh a convenient base for seeing the main sights?"
Yes. Hotel Van Gogh is an excellent starting point for discovering Amsterdam. You can walk to the Van Gogh Museum, Rijksmuseum and Vondelpark, while nearby tram connections make it straightforward to reach Dam Square and other central attractions. You can combine sightseeing on foot with public transport, helping you make the most of your time in the city.
"Will I have to take public transport everywhere if I stay at Hotel Van Gogh?"
Several popular attractions are within walking distance, so you can enjoy parts of Amsterdam without buying a transport ticket for every journey. For destinations farther away, the nearby tram stops offer a convenient alternative. This flexibility makes it easier to plan your days around your interests, energy levels and schedule.
"Is Hotel Van Gogh practical if I only have one or two days to explore Amsterdam?"
Yes. Its location opposite the Van Gogh Museum and close to other major attractions means you can start sightseeing without a lengthy journey. With Dam Square approximately 15 minutes away by tram, you can experience both the cultural side of Amsterdam and its historic centre during a short stay.
"Can I explore Amsterdam on foot from Hotel Van Gogh, or is it too far from the action?"
You can explore a great deal on foot. The Museum Quarter, the Van Gogh Museum, the Rijksmuseum and Vondelpark are all nearby. If you want to visit Dam Square or explore other parts of the city, you can choose to walk farther or take the tram. Hotel Van Gogh gives you the flexibility to discover Amsterdam at your own pace.
Not at all. Hotel Van Gogh is approximately 3 km from Amsterdam Central Station, and you can reach the hotel area conveniently by public transport. Tram journeys between Central Station and Museumplein take around 15 minutes, followed by a short walk to the hotel. Allow extra time for walking to the stop, waiting and carrying luggage.
You do not need to arrange a taxi for every journey. Public transport offers a practical and generally economical way to travel between the hotel and the station. If you have an early train, check the first tram or metro departures in advance.
"Can I get to Hotel Van Gogh easily from Amsterdam Central Station with my suitcase?"
Yes. You can take a tram from Central Station towards Museumplein, which is close to Hotel Van Gogh. The tram journey takes approximately 14–16 minutes, plus walking and waiting time. If you have heavy luggage or prefer a door-to-door journey, a taxi is another option.
"Will I have trouble reaching Amsterdam Central Station if I need to travel early in the morning or late at night?"
Public transport schedules vary by time of day, so check the current GVB timetable before travelling. If trams or metro services are not running at a convenient time, you can consider a taxi. Planning your journey in advance helps you avoid unnecessary stress when catching a train or arriving after a long journey.
"Does staying near the Van Gogh Museum make it inconvenient to explore Amsterdam from Central Station?"
No. Hotel Van Gogh combines a location in Amsterdam's Museum Quarter with convenient connections to Central Station and the historic city centre. You can spend your day exploring the museums and nearby Vondelpark, then travel to Central Station for train connections, canal cruises or sightseeing in the old town.
Hotel Van Gogh is approximately 12 km from Amsterdam Airport Schiphol, making it a convenient choice for visitors arriving by plane. You can reach the hotel in around 25–30 minutes by public transport, depending on your route and connections.
One convenient option is to take the direct bus 397 from Schiphol Airport to Museumplein, then walk a short distance to the hotel. Alternatively, you can take a train to Amsterdam Zuid and continue by tram to Museumplein. A taxi takes approximately 15–25 minutes in normal traffic, although journey times can increase during busy periods.
"Is Hotel Van Gogh difficult or expensive to reach from Schiphol Airport, especially if I'm travelling with luggage?"
No. You have several ways to reach Hotel Van Gogh, so you can choose the option that best suits your budget, arrival time and luggage.
- By direct bus: Bus 397 runs from Schiphol Airport to Museumplein, close to the hotel. The journey takes approximately 25–30 minutes, followed by a short walk. It will cost less then € 5 per person.
- By train and tram: Take a train to Amsterdam Zuid and continue by tram to Museumplein. Allow around 25–35 minutes for the journey, depending on connections.
- By taxi: A taxi offers a direct journey of approximately 15–25 minutes in normal traffic. The fare depends on the provider and travel conditions.
Hotel Van Gogh does not offer its own airport shuttle service, so you will need to arrange public transport, a taxi or another transfer option yourself. Check current departure times and fares before travelling.
"I'm visiting Amsterdam for the first time. Is it easy to get from Schiphol Airport to Hotel Van Gogh without knowing the city?"
Yes. You can take the direct bus 397 to Museumplein, which is close to Hotel Van Gogh in Amsterdam's Museum Quarter. This avoids the need to change trains. Follow the airport's public transport signs to the bus departure area and check the latest route information before setting off.
"Do I need to pay for an expensive taxi to get from Schiphol Airport to Hotel Van Gogh?"
No. Public transport is a practical alternative to a taxi. Bus 397 connects Schiphol Airport with Museumplein, near the hotel, while the train-and-tram combination is another option. Compare current ticket prices and journey times to choose the best option for your arrival.
"Is it better to take a taxi to Hotel Van Gogh if I'm travelling with children or several suitcases?"
A taxi can be more convenient if you are travelling with young children, several suitcases or mobility needs, because it takes you directly to the hotel. Public transport is also an option, but you should consider walking distances, transfers and luggage when choosing your route.
"Can I reach Hotel Van Gogh if my flight arrives late in the evening?"
You may be able to use public transport, depending on your arrival time and the current timetable. Check the latest bus and train departures before travelling. If public transport is no longer convenient, you can take a taxi directly to the hotel. As Hotel Van Gogh does not operate its own airport shuttle, plan your transfer in advance to ensure a smooth arrival.
Hotel Van Gogh is located in Amsterdam's Museum Quarter, opposite the Van Gogh Museum, with several public transport stops just a few minutes' walk away. You can easily explore Amsterdam's museums, historic city centre and other attractions without needing a car.
The nearest stops include:
- Van Baerlestraat: Approximately 2–3 minutes on foot. A convenient tram stop for reaching other parts of Amsterdam.
- Museumplein: Approximately 2–3 minutes on foot. Served by trams and buses, including bus 397 to Schiphol Airport.
- Concertgebouw: Approximately 5 minutes on foot, with additional tram connections nearby.
- Amsterdam, Concertgebouw: Approximately 5–6 minutes on foot, with bus connections including routes 347 and 357.
Walking times are approximate and may vary slightly depending on your route.
There is no metro station directly beside the hotel. However, you can connect to metro line 52, the North/South line, elsewhere in the city and combine it with a short tram journey if needed. Check the current GVB or 9292 journey planner for the best route and live service information.
"Is Hotel Van Gogh actually well connected to public transport, or will I have to walk far with my luggage every time I want to go somewhere?"
You will not need to walk far to reach public transport. Several stops are within approximately 2–5 minutes of Hotel Van Gogh, making it practical to travel around Amsterdam even if you prefer not to walk long distances.
The nearby Museumplein stop is particularly useful for reaching the airport by bus, while the surrounding tram network connects you with Amsterdam's central attractions and other neighbourhoods. You can also walk to the Van Gogh Museum, Rijksmuseum and Vondelpark, reducing the need for public transport during your stay.
If you are travelling with heavy luggage, a pushchair or mobility equipment, allow extra time to reach the stop and check the accessibility of your particular route before setting off.
"Can I travel directly from Schiphol Airport to a stop near Hotel Van Gogh?"
Yes. Bus 397 connects Schiphol Airport with Museumplein, which is just a short walk from Hotel Van Gogh. This is a convenient option if you want to avoid changing between trains and trams. Check the latest departure times and ticket information before travelling.
"Which nearby stop should I use if I want to visit Amsterdam city centre?"
Van Baerlestraat and Museumplein are convenient starting points for exploring the city by tram. Depending on your destination, you can travel towards the historic centre, Amsterdam Central Station and other popular areas. Use the GVB or 9292 journey planner to find the most direct connection.
"Is Hotel Van Gogh a good choice if I want to minimise walking during my Amsterdam trip?"
The hotel's proximity to public transport makes it easier to limit longer walks. The nearest tram and bus stops are only a few minutes away, and many Museum Quarter attractions are close by. If you have specific mobility requirements, check the accessibility of the stops and vehicles for your intended journey.
"Can I use public transport from Hotel Van Gogh to explore more than just the Museum Quarter?"
Absolutely. The nearby tram and bus network gives you convenient connections to other parts of Amsterdam, so you can combine the Museum Quarter with the historic centre, shopping areas and other neighbourhoods. Hotel Van Gogh offers a practical base for discovering the city at your own pace.
Hotel Van Gogh is located in Amsterdam's Museum Quarter, directly opposite the Van Gogh Museum. If you want to explore Amsterdam's famous art collections, green spaces, architecture and cultural attractions, you can enjoy many highlights within walking distance of the hotel.
Here are some of the most popular attractions near Hotel Van Gogh:
1. Van Gogh Museum
Opposite the hotel
Discover the life and work of Vincent van Gogh through paintings, drawings and personal letters. This is the most convenient major attraction to visit during your stay.
2. Rijksmuseum
Approximately 5–10 minutes on foot
Explore Dutch art and history, including masterpieces by Rembrandt and Vermeer. The museum's architecture and gardens are also worth seeing.
3. Stedelijk Museum
Approximately 5 minutes on foot
A great choice if you enjoy modern and contemporary art, design and experimental exhibitions. It is located on Museumplein alongside Amsterdam's other major museums.
4. Moco Museum
Approximately 5 minutes on foot
Discover modern and contemporary art, street art and works by well-known artists, including Banksy. It is a popular option if you prefer a more contemporary museum experience.
5. Vondelpark
Approximately 10 minutes on foot
Enjoy a relaxing walk, cycle ride or break among the trees, ponds and lawns of Amsterdam's best-known city park. It is ideal for a change of pace after visiting museums.
6. Royal Concertgebouw
Approximately 5–10 minutes on foot
Attend a classical music concert in one of the world's renowned concert halls, or admire the impressive building from outside. Check the programme if you would like to plan an evening around a performance.
7. P.C. Hooftstraat
Approximately 5–10 minutes on foot
Browse luxury boutiques and designer fashion stores in one of Amsterdam's best-known shopping streets. Even if you are not shopping, it is a pleasant area to explore while walking between attractions.
"Is Hotel Van Gogh really close to Amsterdam's main attractions, or will I need to spend a lot of time and money travelling around?"
Hotel Van Gogh is an excellent choice if you want to make the most of Amsterdam's cultural attractions without spending your holiday travelling between distant locations. The hotel is in the Museum Quarter, where several of the city's best-known museums, parks and cultural venues are concentrated within a relatively small area.
You can visit the Van Gogh Museum directly opposite the hotel, explore the Rijksmuseum and Stedelijk Museum, and take a relaxing walk through Vondelpark, all without needing public transport for every outing.
For attractions farther away, such as Dam Square, the historic canal district or the Anne Frank House, you can use nearby tram connections. This combination of walkable attractions and convenient public transport helps you save time and plan your days around the experiences that interest you most.
"I'm visiting Amsterdam for the first time. Can I see the city's highlights from Hotel Van Gogh?"
Yes. Hotel Van Gogh places you in the heart of Amsterdam's Museum Quarter, close to world-famous museums, Vondelpark and designer shopping streets. You can explore these local highlights on foot and use public transport to reach the historic city centre, canals and other major attractions. It is a convenient base for combining Amsterdam's cultural highlights with its traditional streets and neighbourhoods.
"Are there attractions near Hotel Van Gogh that children can enjoy too?"
Yes. Vondelpark offers open green spaces for walking and taking a break outdoors, while the nearby museums provide opportunities for families interested in art and culture. You can also travel by public transport to other family attractions across Amsterdam. Choosing nearby activities alongside longer excursions can help keep your days flexible and enjoyable.
"Is Hotel Van Gogh a good choice if I want to visit several museums during my stay?"
Absolutely. The hotel is particularly well suited to museum visits because it is directly opposite the Van Gogh Museum and within walking distance of the Rijksmuseum, Stedelijk Museum and Moco Museum. You can plan a cultural day without repeatedly travelling across the city. For popular museums, check ticket availability and book ahead where required.
"Can I enjoy romantic walks, shopping and cultural experiences near Hotel Van Gogh?"
Yes. You can spend the day exploring museums, browse the boutiques along P.C. Hooftstraat, walk through Vondelpark or attend a performance at the Royal Concertgebouw. The Museum Quarter offers a varied setting for a city break, with cultural experiences, green spaces and opportunities to enjoy Amsterdam at a relaxed pace.
"Do I need to rent a bicycle or use public transport to enjoy the area around Hotel Van Gogh?"
No. Many of the main attractions in the Museum Quarter are within walking distance, including several major museums, Museumplein and nearby shopping streets. Vondelpark is also close enough for a leisurely walk. For attractions in other parts of Amsterdam, nearby public transport provides a convenient alternative to walking longer distances.
Practical tip: Amsterdam's most popular museums can sell out for particular dates and times. Check opening hours and reserve tickets in advance to make the most of your stay.
Yes! Hotel Van Gogh is located in Amsterdam's Museum Quarter, close to several supermarkets and convenience stores. You can easily buy groceries, bottled drinks, snacks, fresh fruit, breakfast items and everyday essentials without travelling to the city centre. XO Hotels confirms on its official website that supermarkets are available in the surrounding area.
Some convenient options include:
Albert Heijn
Van Baerlestraat 33a
A full-service supermarket for groceries, fresh food, drinks, snacks and breakfast supplies. It is a convenient option near Museumplein.
SPAR City Rijksmuseum
Weteringschans 111
A convenient city supermarket for quick grocery shopping, sandwiches, drinks and snacks.
Both are in the wider Museum Quarter area, so the exact walking time will depend on your route from the hotel. Check a map for the most convenient route during your stay.
"Will I have to pay tourist-area prices or travel far to buy basic groceries while staying at Hotel Van Gogh?"
No, you do not need to travel into Amsterdam's historic centre to find everyday groceries. Supermarkets are available in the neighbourhood around Hotel Van Gogh, making it easy to pick up drinks, snacks, breakfast supplies and other essentials while exploring the city.
Shopping at a regular supermarket can also help you manage your holiday budget, particularly if you prefer to buy fruit, sandwiches or snacks rather than purchase every meal at a café or restaurant. The nearby Albert Heijn is a useful option for a broader grocery selection, while SPAR City is practical for quick purchases.
"Can I buy milk, fruit, snacks and other essentials for my children near Hotel Van Gogh?"
Yes. Nearby supermarkets provide a convenient way to stock up on everyday groceries, drinks, fruit and snacks. You can pick up what your family needs without making a special trip across Amsterdam.
"Can I save money on food by shopping at a supermarket instead of eating out for every meal?"
Yes. Buying breakfast items, fruit, sandwiches and snacks from a supermarket can help you control your food budget during your Amsterdam stay. You can combine supermarket shopping with the city's cafés and restaurants, depending on your plans and preferences.
"Can I buy vegetarian, vegan or other special-diet foods near Hotel Van Gogh?"
The nearby supermarkets are a practical starting point for finding packaged foods, fruit, vegetables, drinks and other everyday groceries. Product ranges vary by store, so check ingredient labels carefully if you have allergies or specific dietary requirements.
"Can I buy drinks or something to eat after checking in at Hotel Van Gogh?"
There are supermarkets and convenience stores in the surrounding neighbourhood, but their opening hours vary. If you expect to arrive late, check the current hours of nearby shops before setting out, particularly on Sundays and public holidays.
Yes! Hotel Van Gogh is located in Amsterdam's Museum Quarter, where you will find a variety of restaurants, cafés and casual dining options within easy walking distance. Whether you are looking for a quick lunch between museum visits, a relaxed family meal, Italian food or a special dinner, you do not need to travel to Amsterdam's historic centre just to find somewhere to eat.
Here are some nearby options to consider:
The Burger Room
Paulus Potterstraat · Very close to the hotel
A casual burger restaurant with a playful Wizard of Oz theme. A good option if you want a relaxed meal or are travelling with children.
Barpiazza
Van Baerlestraat · Near Museumplein
A pizzeria and cocktail bar serving pizza in a lively setting. Convenient for a casual meal after exploring the nearby museums.
Brasserie Zuiderbad
Hobbemastraat · Near the Rijksmuseum
A casual daytime brasserie for sandwiches, paninis, fries and traditional Dutch snacks. Useful for a straightforward lunch between sightseeing stops.
Hendrik Amsterdam
Ruysdaelstraat · Around 7–10 minutes on foot from Museumplein
A welcoming restaurant specialising in traditional Dutch pancakes and other familiar dishes. An appealing option for families and guests who want to try Dutch food.
"Is Hotel Van Gogh in a tourist area where restaurants are expensive, or can I find somewhere good to eat without spending a fortune?"
The Museum Quarter has a range of dining options, from casual cafés and brasseries to international restaurants and fine dining. You can choose according to your budget, appetite and plans for the day.
For a casual meal, The Burger Room and Barpiazza are convenient choices near the hotel. Brasserie Zuiderbad offers a more straightforward option for lunch, while Hendrik Amsterdam serves traditional Dutch pancakes and other familiar dishes. If you are celebrating a special occasion, RIJKS® offers a more upscale dining experience.
You do not have to eat in a hotel restaurant or travel into the busiest tourist streets to find somewhere to dine. The surrounding neighbourhood gives you the flexibility to choose a quick bite between attractions or enjoy a longer meal close to your accommodation.
Please check individual menus, prices, opening hours and reservation requirements before visiting, as these can change.
"Are there family-friendly restaurants near Hotel Van Gogh where we can eat without making a big occasion of it?"
Yes. The Burger Room offers a casual burger-focused menu in a playful setting, while Hendrik Amsterdam serves Dutch pancakes and other familiar dishes. Both are worth considering for a relaxed family meal. Check the current menu and availability if you are travelling with young children.
"Can I find an affordable lunch near Hotel Van Gogh, or will I have to pay restaurant prices everywhere?"
You have alternatives to a full restaurant meal. Nearby cafés and casual brasseries offer options such as sandwiches, paninis, fries and snacks. Brasserie Zuiderbad is one option to consider for a straightforward lunch. You can also buy groceries from nearby supermarkets if you prefer to prepare a simple breakfast or snacks yourself.
"Will I find vegetarian or vegan food near Hotel Van Gogh, or is the area mainly focused on meat dishes?"
There are restaurants in the surrounding area with vegetarian and vegan options. Bistro Vincent inside the Van Gogh Museum, for example, specifically offers vegetarian and vegan dishes. However, museum admission is required to access the bistro, so it is not a standalone restaurant for guests who are not visiting the museum. Ask individual restaurants about current menus and dietary requirements before ordering.
"Can I find restaurants near Hotel Van Gogh that can accommodate my allergies or dietary needs?"
The neighbourhood offers a variety of restaurants, giving you several places to investigate. However, the ability to accommodate allergies varies by restaurant. Contact the restaurant in advance, explain your requirements clearly and ask about ingredients and cross-contamination procedures if you have a serious allergy.
"Can I enjoy a nice dinner near Hotel Van Gogh without travelling across Amsterdam after a day of sightseeing?"
Absolutely. You can choose a relaxed meal at a nearby restaurant or consider RIJKS® for a more elevated dining experience. Staying in the Museum Quarter means you can enjoy dinner close to the hotel after a day at Amsterdam's museums, without needing to make a separate journey to the historic centre.
"Will I still be able to find somewhere to eat near Hotel Van Gogh in the evening?"
There are restaurants in the surrounding area that serve dinner, but closing times and kitchen hours vary. If you expect to eat late, check the restaurant's current opening hours and kitchen closing time before setting out. For a special meal or a busy weekend, making a reservation is a sensible precaution.
Why stay at Hotel Van Gogh? You can explore Amsterdam's Museum Quarter on foot, return to your room between activities and choose from a variety of nearby places to eat. It is a practical base for enjoying the city's cultural attractions without having to plan every meal around a long journey.
Yes! If you are staying at Hotel Van Gogh with an electric vehicle, the nearby Q-Park Museumplein offers electric vehicle charging facilities. The garage is located at Van Baerlestraat 33 B, just a short walk from the hotel in Amsterdam's Museum Quarter.
According to Q-Park, the garage has 24 electric vehicle charging points. These are intended for charging while your car is parked, rather than for rapid DC charging. Q-Park's public information does not specify the connector type or charging power for these individual points, so check directly with Q-Park or its charging app to confirm compatibility with your vehicle.
Please note that Hotel Van Gogh does not have its own parking garage or EV chargers. Charging is available at the nearby public Q-Park facility, subject to charger availability and the applicable parking and charging fees.
"I drive an electric car. Can I rely on charging my vehicle near Hotel Van Gogh, or could I arrive and find that the chargers are unsuitable or occupied?"
Q-Park Museumplein provides 24 charging points, which gives you an option for charging while visiting Amsterdam's Museum Quarter. However, an available charging point cannot be guaranteed, and the exact connector and charging speed should be confirmed before arrival.
To avoid surprises, check the Q-Park website or charging app before your journey. Confirm that the charger is compatible with your vehicle, whether you need your own cable, and the current charging tariff. You should also check the garage's vehicle height limit of 1.90 metres if you drive a larger electric vehicle or one with a roof box.
Because Hotel Van Gogh does not operate its own parking or charging facilities, the hotel cannot reserve a charger for you.
"Can I charge my electric car overnight while staying at Hotel Van Gogh?"
Q-Park Museumplein offers EV charging points, so you may be able to charge while your car is parked there. Confirm the garage's access arrangements, charging availability and current opening conditions before relying on overnight charging.
"Is the charging point a rapid charger, or will charging take several hours?"
Answer: Q-Park lists EV charging facilities but does not clearly publish the power rating and connector specification for each point on its public garage information page. Do not assume that rapid DC charging is available. Check the charging app or contact Q-Park to confirm the charging speed and connector before arriving.
"Can I park and charge an electric SUV or a vehicle with a roof box at Q-Park Museumplein?"
The garage's stated maximum vehicle height is 1.90 metres. Check your vehicle's total height, including roof accessories, before entering. If your vehicle exceeds the limit, you will need to find a suitable alternative parking and charging facility.
"What should I do if all the EV charging points near Hotel Van Gogh are occupied?"
Check live charger availability before driving to the garage and identify an alternative public charging point in the Museum Quarter. This is particularly useful during busy periods. Since the hotel does not provide its own EV charging, planning an alternative helps you avoid relying on a single charging location.
Hotel Van Gogh welcomes guests with different needs and preferences. Although the hotel does not have a dedicated autism-friendly or sensory-support programme, you can contact the hotel before arrival to discuss what would help you feel more comfortable during your stay.
You can request a room preference, including a quieter room or a particular floor. The reception team will do its best to accommodate your request, although a specific room location cannot be guaranteed in advance.
Hotel Van Gogh is located opposite the Van Gogh Museum in Amsterdam's Museum Quarter, close to major museums, public transport and local amenities. This makes it convenient for planning your own itinerary and returning to your room when you need a break from sightseeing.
If you or someone travelling with you has specific sensory needs, we recommend contacting the hotel before booking. You can explain your preferences regarding noise, room location, lighting or other potential triggers and ask the team which arrangements may be possible.
"Will Hotel Van Gogh be comfortable if I am sensitive to noise, crowds, bright lights or unexpected changes to my routine?"
We understand that an unfamiliar hotel environment can be challenging if you are autistic or have sensory processing differences. Noise from other guests, unexpected interruptions, unfamiliar surroundings and changes to your routine can affect how comfortable you feel.
Hotel Van Gogh does not advertise a dedicated sensory-friendly room category or guarantee a low-stimulation environment. However, you can take a few practical steps to help prepare for your stay:
- Request a quieter room: Ask for a room in a quieter location, away from busy areas where possible. The team will note your preference, but cannot guarantee a particular room.
- Explain your individual needs in advance: Contact the hotel before arrival so the team can discuss your requests and clarify what can realistically be arranged.
- Plan breaks during sightseeing: The hotel's location in Amsterdam's Museum Quarter makes it convenient to visit nearby attractions and return to your room when you need some downtime.
- Prepare for your arrival: If unfamiliar situations are stressful, ask about check-in arrangements and any practical details you would like to know before arriving.
We want you to have realistic expectations before booking, so you can decide whether Hotel Van Gogh is the right fit for your needs.
"Can I request a quiet room where I can relax after a busy day in Amsterdam?"
Yes. You can request a room in a quieter location when making your reservation or by contacting the hotel before arrival. The team will do its best to accommodate your preference, although it cannot guarantee a specific room or complete silence. If noise is a significant trigger for you, explain your needs before booking so you can discuss the available options.
"Can Hotel Van Gogh help us prepare for our child's sensory needs and make the stay less stressful?"
We recommend contacting the hotel before your arrival and explaining what helps your child feel comfortable, such as a quieter room location or advance information about the arrival process. The team can discuss your requests and explain what may be possible. If your child benefits from familiar routines, bringing favourite comfort items and planning quiet breaks between activities may also help.
"Can I be sure my room will be quiet at night if I am particularly sensitive to sound?"
Hotel Van Gogh can record a request for a quieter room location, but cannot guarantee a completely quiet environment. Noise levels may vary depending on the room location and other guests. If you are especially sensitive to sound, contact the hotel before booking to discuss your concerns and consider bringing familiar earplugs or other aids that you find helpful.
"Can I request specific lighting, window or room conditions to help prevent sensory overload?"
You are welcome to explain your requirements to the hotel in advance. However, specific lighting adjustments or other sensory adaptations are not advertised as dedicated hotel services, so please confirm what is possible before booking. Most rooms have windows that can be opened slightly, but some rooms have windows that cannot be opened. If fresh air or a particular room environment is important to you, mention this when contacting the hotel.
"Can I find out what to expect before arriving, so I can prepare for my stay?"
Yes. You can contact Hotel Van Gogh before your trip to ask practical questions about your arrival, room preferences and the facilities available. Reception is open 24 hours a day, and the team can help with questions during your stay. Sharing your needs in advance can help you plan, although specific room arrangements cannot be guaranteed.
Our recommendation: If sensory comfort is an important factor in choosing accommodation, contact Hotel Van Gogh before making a non-refundable reservation. Explain your specific needs and ask which arrangements the hotel can confirm. This gives you a clearer picture of what to expect and helps you make an informed decision about whether the hotel suits you.
Our normal check in time is 14.00 o’clock.
An early check-in is possible with a supplement of €5 per hour (e.g. if you want to check in at 11 AM, the supplement is €15). If you want to check in before 10 AM, you pay the daily rate of the day prior to your arrival.
The early check-in is subject to availability. The reception can check at the time of your arrival whether a room is already available and add the supplement for you.
It is always possible to keep your luggage in our luggage room free of charge, so you can go into town and start enjoying your stay in Amsterdam immediately.
Our reception is open 24 hours a day. If you arrive late, you can ring the door bell so the reception can open the door for you and can help you with the check in. Please let us know in case you will arrive later than 23.00 o’clock.
You can always enter the hotel, so you do not have to return at a certain time. You can ring the door bell to let the reception open the door for you.
You can reach the hotel from Schiphol airport by different means of transport. Check our Location-page for more information.
We do not have our own shuttle service.
For more information about how to reach the hotel by car, please check the directions on our Location-page.
We do not have a private parking.
When you arrive by car, you can park at the Q-Park car park at the Van Baerlestraat / Museumplein. Costs are € 55 per day.
We do not have a bus parking. When you arrive by bus, you can park at the Q-Park car park at the Van Baerlestraat / Museumplein. Costs are €55 per day.
For more information regarding parking for busses you can have a look at the tourbuzz website.
We are located across the street of the Van Gogh Museum. Dam Square can be reached by tram in approx. 15 minutes.
The closest tram stop is Van Baerlestraat, at 1 min. walking distance.
The hotel is located near various shops, including supermarkets.
If you make a reservation, we will ask for an immediate payment by credit card, Paypal or bank card.
For your and our safety we do not accept cash payments.
It is not possible to book on account with us. All payments need to be made prior to check in.
You pay in advance by payment link with a credit card, debit card, Sofort Überweisung, or Paypal.
We do not work with credit card authorization forms.
If you have made a direct booking or a booking through Booking.com it is possible to receive an invoice of your stay after check out. In case you have booked through an online agent/booking website, you will have to ask them for an invoice.
If the invoice must be on a company name, we would like to receive the name and address details well in advance of your check out.
All rooms have a desk, television, coffee and tea facilities, safe and private bathroom with shower, toilet, sink, towels and guest supplies like shampoo.
Some rooms have a small fridge.
There is a safe in every room.
We advise you to keep your valuables in the safe during your stay.
In the bathroom of your room you will find a hairdryer.
It is possible to lend an iron and ironing board from reception for a small deposit.
In the standard rooms for two and three persons there is a small fridge.
At the reception you can buy an adapter from the vending machine.
Your room can be cleaned every day. If you do not want to be disturbed during your stay, you can use the Do not disturb card.
In case of a large number of check-outs, the rooms of departing guests will be cleaned first. As a result, your room may not be cleaned until later in the day.
If housekeeping is no longer available, you can obtain clean towels and guest supplies from reception.
There is an elevator in the hotel and all rooms are accessible by elevator.
We do not have special disabled rooms.
The hotel is 100% NON-smoking. Smoking (including electronic cigarettes) is strictly prohibited in the entire building. In case of violation, we will impose a fine of €200 upon you and you are requested to leave the hotel immediately, without restitution of already paid room costs.
In most of our rooms the windows can be open ajar. We have a few rooms in which the windows can not be opened.
We offer free Wi-Fi in the entire hotel. At the reception you will receive the log in details.
On the ground floor you can find an internet computer connected to a printer which you can use free of charge.
The hotel does not have a laundry service.
The hotel is located near various shops, including supermarkets.
You can rent a bicycle for €18 per day.
We work with the tour company Tours&Tickets and can book all excursions offered by them. On our Tours&Excursions-page you can find more information about the excursions.
That is possible, if there are no costs to be paid upon receipt and it does not need to be signed for. Please let us know in advance if you are sending us a package. Please mention clearly on the envelope/package for whom it is intended and what the arrival date of the guest is. Our address is: Van de Veldestraat 5, 1071 CW, Amsterdam.
You can always enter the hotel, so you do not have to return at a certain time. You can ring the door bell to let the reception open the door for you.
We do not have a private parking.
When you arrive by car, you can park at the Q-Park car park at the Van Baerlestraat / Museumplein. Costs are € 55 per day.
When you arrive by bus, you can park at the Q-Park car park at the Van Baerlestraat / Museumplein. Costs are €55 per day.
For more information regarding parking for busses you can have a look at the tourbuzz website.
Of course! The reception is happy to call a taxi for you.
For current information, please check the Food&Drinks section at the hotel information.
Please check the list of available items here.
Our restaurant is not open for lunch.
Our restaurant is not open for dinner.
The hotel does not have a bar.
In our hotel we do not serve alcoholic drinks. It is allowed to bring your own alcoholic drinks and drink these in your hotel room.
Our check out time is 11 AM. It is always possible to leave your luggage in our luggage room free of charge.
That is possible if there is availability. Please contact the reception for the possibilities and the best price.
That is possible. However, there can be costs involved. Please ask the reception for more information.
It is always possible to leave your luggage with us in the luggage room on your arrival and departure day. It is not possible to keep your luggage whilst you are not staying with us in the hotel.
Of course! The reception is happy to call a taxi for you.
If you have made a direct booking or a booking through Booking.com it is possible to receive an invoice of your stay after check out. In case you have booked through an online agent/booking website, you will have to ask them for an invoice.
If the invoice must be on a company name, we would like to receive the name and address details well in advance of your check out.
We are sorry to hear you have a complaint. If you are still staying in the hotel, please contact the reception so we can solve this immediately.
If you are not in the hotel anymore, please contact us by email.
Please note: we will never ask you via email, text message or WhatsApp to (re-)confirm your booking or provide additional details.