FAQ XO Hotels Park West

You can reserve with 10% discount through our website, by email or by phone.

Of course! You can call us 24 hours a day at: +31 20 2629263

There is a 10% discount on the daily price for all direct bookings made via our own booking site, via email and via phone. The discount is already calculated in our offer.
The price is always lower when you book directly with the hotel, than when you book through an online agent/booking website.

The ability to change or cancel a hotel reservation, and the associated fees, depends entirely on two critical factors: How you made the booking and which rate you selected.
You can always find the definitive rules applicable to your stay on the booking website (before you confirm) or on your official booking confirmation.
1. Direct Booking, Standard Rate
• Method: Booked directly with XO Hotels via our official website, e-mail, or telephone.
• Flexibility: This method typically offers the best and most flexible cancellation policy.
• Why? XO Hotels encourages direct bookings and reward guests with superior terms.
• Policy: Free cancellation deadline of 2:00 PM the day before arrival
2. Online Agent Booking (Standard Rate)
• Method: Booked via a third-party Online Travel Agent (OTA) or booking website (e.g., Booking.com, Expedia).
• Flexibility: The cancellation policy for a standard rate booked through an OTA is usually less flexible than a direct booking.
• Why? While a third party may offer competitive prices, their cancellation terms are stricter, sometimes requiring 48 or 72 hours notice, or involving a different process for changes. You must adhere to the OTA's specific terms, an hotel has no influence.
3. Non-Refundable Reservations
• Method: Booked either directly or via an online agent, specifically choosing a rate labeled as "Non-Refundable," "Advance Purchase," or similar.
• Flexibility: These reservations cannot be changed or cancelled.
• Why? These rates are offered at a discounted price in exchange for the guarantee that the hotel receives the revenue regardless of whether the guest arrives. By accepting the lower price, the guest agrees to waive all flexibility.

XO Hotels Park West is an excellent choice if you want a modern, comfortable 4-star hotel with spacious rooms, convenient transport connections and good value for money, without paying a premium for staying in Amsterdam’s historic city centre.

Located in Amsterdam-West, next to the A10 ring road and close to Amsterdam Sloterdijk Station, the hotel makes it easy to explore the city while staying outside the busiest tourist streets. Tram 19 stops directly outside the hotel, connecting you to Museumplein and the Rijksmuseum, while Dam Square is approximately 20 minutes away by tram, including a change.

Here is what makes your stay convenient:
- Comfortable, spacious rooms: Enjoy a modern room designed to help you relax after a day of sightseeing, shopping or business meetings.
- Excellent public transport: Take the tram from directly outside the hotel or walk to Sloterdijk Station for train, metro and other connections.
- Convenient parking: Use the hotel's underground car park for €25 per 24 consecutive hours, subject to availability. Parking spaces cannot be reserved.
- Easy access by car: The hotel is close to the A10, making arrival and onward travel straightforward.
- A green space nearby: Westerpark is just across the road, offering a welcome change of scenery, outdoor walks and a place to unwind.
- Practical amenities: Benefit from free Wi-Fi, air conditioning, a refrigerator, in-room coffee and tea facilities and a 24-hour reception.
- Breakfast and everyday essentials: Start your day with the hotel's breakfast buffet, and find a supermarket within approximately one minute's walk.

Whether you are visiting Amsterdam for a city break, travelling with family, attending a business appointment or exploring the Netherlands by car, XO Hotels Park West offers a practical balance of comfort, accessibility and value.

Book directly through the official XO Hotels website to receive special direct-booking benefits: a 10% discount on rates, direct access to the XO Hotels team by phone and email, and the first hour of late checkout free.

“Is XO Hotels Park West really a good choice for exploring Amsterdam, or will staying outside the city centre make my trip inconvenient?”

That is a fair question. When you visit Amsterdam, you want to spend your time discovering the city, not travelling back and forth to your hotel all day.
XO Hotels Park West offers a different advantage from a hotel in the historic centre: you can enjoy a comfortable base with convenient transport links, easier car access and nearby green space, without needing to stay in the busiest and often more expensive tourist areas.
The tram stop is directly outside the hotel, and tram 19 connects you with Museumplein and the Rijksmuseum. For Dam Square and the historic centre, allow approximately 20 minutes by tram, including a change. Amsterdam Sloterdijk Station is also within walking distance, providing additional connections across the city and to Schiphol Airport.

"What about noise from the motorway?"

The hotel is close to the A10 ring road, which is convenient for drivers. However, proximity to a major road does not guarantee that every room will be completely silent. If you are particularly sensitive to noise, mention this when booking and ask the hotel about room options.

"Will I save money by staying here?"

The location can help you avoid the premium associated with some central hotels, while offering convenient transport and on-site parking. Compare the total cost of your stay, including transport, breakfast and parking, to decide whether it suits your budget.

In short, XO Hotels Park West is particularly suitable if you value a comfortable room, straightforward transport and practical convenience over being right in the middle of Amsterdam's tourist district.

“Is XO Hotels Park West a practical choice for a family holiday, or will we feel too far away from Amsterdam's attractions?”

XO Hotels Park West is a practical base for families who want to explore Amsterdam while having a comfortable place to return to at the end of the day. The hotel offers rooms for up to four people, with room sizes across the property ranging from approximately 18 to 32 m². Check the specific room category to make sure it provides the space and sleeping arrangements your family needs.
With tram 19 directly outside, you can travel towards the city's museums and attractions without needing to drive through central Amsterdam. Westerpark across the road also offers an opportunity to enjoy some outdoor time between sightseeing activities.
If you are travelling with a baby, a baby cot may be available free of charge for direct bookings, subject to availability and the hotel's conditions. Confirm your requirements with the hotel before arrival.

“Can I stay at XO Hotels Park West for business without wasting time travelling to meetings?”

XO Hotels Park West is well suited to business travellers who need convenient access to Amsterdam's transport network and the city's western business districts. Its proximity to the A10 and Sloterdijk Station makes it a practical base for appointments around Amsterdam and onward travel to other Dutch cities.
The hotel provides free Wi-Fi, air conditioning, in-room coffee facilities and a 24-hour reception. You can also reach Amsterdam RAI by public transport via Sloterdijk. Allow extra time for transfers and walking, particularly when travelling during peak hours.
If you have an early meeting, check your breakfast arrangements and travel route in advance so you can start the day without unnecessary stress.

“Will I have to pay expensive city-centre parking fees, and can I be sure of getting a parking space?”

One advantage of XO Hotels Park West is its underground car park, close to the A10 ring road. Parking costs €5 per hour, up to a maximum of €25 per 24 consecutive hours.
Please note that parking is subject to availability and cannot be reserved in advance. The underground garage has a maximum vehicle height of 1.85 metres. Two additional outdoor parking spaces have electric-vehicle charging points; you need your own charging card to activate them.

“Will XO Hotels Park West give us a relaxing stay, or should we pay more to stay in the historic centre?”

If you want to explore Amsterdam during the day and return to a comfortable hotel away from the busiest tourist streets, XO Hotels Park West is worth considering. You can visit museums, canals, restaurants and historic attractions by public transport, then enjoy the quieter surroundings of Amsterdam-West.
Westerpark is directly across the road, providing a nearby green space for a walk or a break from sightseeing.
However, if your priority is to step straight out into the historic canal district, visit nightlife venues on foot or return to your room several times a day without using public transport, a more central hotel may be a better fit.
The right choice depends on how you want to experience Amsterdam. XO Hotels Park West is particularly appealing when comfort, practical transport and value matter more to you than a central address.

“Is XO Hotels Park West easy to reach from Schiphol Airport, and will I struggle to find my way around Amsterdam?”

Getting to XO Hotels Park West from Schiphol Airport is straightforward by public transport. Take a train to Amsterdam Sloterdijk, which typically takes around 10 minutes, then take tram 19 for one stop to Molenwerf, directly outside the hotel. You can also walk from Sloterdijk Station in approximately 10 minutes. Actual journey times depend on connections and waiting times.

Once you arrive, the tram stop outside the hotel makes it easier to reach popular attractions without having to navigate Amsterdam's busy streets by car. The reception is open 24 hours a day, so assistance is available when you need it.
The hotel does not operate its own airport shuttle, so you should plan your public transport or taxi journey before arrival.

“Will I find everything I need near XO Hotels Park West, or will I have to travel into the city for basic necessities?”

You do not need to travel into central Amsterdam for everyday essentials. A Lidl supermarket is approximately one minute's walk from XO Hotels Park West, while Bos en Lommerplein, with additional shops, supermarkets, a drugstore and restaurants, is around a 10-minute walk away.
This makes the hotel convenient if you need to pick up snacks, drinks, toiletries or other essentials during your stay. You can combine the convenience of nearby shops with easy access to Amsterdam's main attractions by public transport.

XO Hotels Park West offers five room types to suit solo travellers, couples, friends, families and small groups. All rooms have a private bathroom, air conditioning, free high-speed Wi-Fi, a refrigerator, coffee and tea-making facilities, a safe, an iron and ironing board, and a flat-screen TV. Bathrooms feature a walk-in shower with a rain shower and hand shower, plus underfloor heating.

Here is how to choose the room that best suits your stay.
Single Room
1 guest · Approx. 10 m²
Designed for solo travellers who want a private room with their own bathroom and essential comforts. Its compact size makes it a practical option if you plan to spend most of your time exploring Amsterdam or attending business meetings.

Standard Twin/Double Room
2 guests · Approx. 18–25 m²
A comfortable option for couples or two people travelling together. Choose a Twin configuration with two separate single beds, or a Double configuration with one queen-size bed. This category provides the essential comforts without the extra space of the Comfort Double Room.

Comfort Double Room
2 guests · Approx. 27–32 m²
Ideal if you appreciate extra space or want to feel less restricted during a longer stay. This room features a king-size bed and a more spacious layout, giving you more room to relax, unpack and unwind after a day in the city.

Triple Room
3 guests · Approx. 27–32 m²
Suitable for three friends, colleagues or a small family. Depending on the available configuration, the room offers three single beds or one queen-size bed and one single bed. It lets you share a room without needing to book an additional room.

Quadruple Room
4 guests · Approx. 32 m²
The largest of the five categories, designed for families or groups of four. Choose from four single beds or one queen-size bed and two single beds, depending on the available configuration. It offers a practical way to accommodate everyone in one room.

“Will the cheapest room at XO Hotels Park West feel too small, and is it worth paying extra for a larger room?”

That depends on how you plan to use your room during your stay in Amsterdam. If you mainly need a comfortable bed, a private bathroom and a convenient base for exploring the city, a Single Room or Standard Twin/Double Room may be all you need. You still benefit from the essential room facilities, including free Wi-Fi, air conditioning, a refrigerator and coffee and tea-making facilities.

If you expect to spend more time in your room, are staying for several nights, or simply prefer having more room to move around, the Comfort Double Room is worth considering. At approximately 27–32 m², it offers noticeably more space than the Standard Twin/Double Room, which measures approximately 18–25 m².

The difference is not about having to sacrifice the essential comforts in a standard room. It is about choosing how much space you want and which sleeping arrangement suits you best.

If you are travelling with three or four people, booking the appropriate Triple or Quadruple Room is important. XO Hotels Park West does not provide extra beds to turn a smaller room into a room for additional guests. You should book a room designed for the full number of people in your party.

Our recommendation: Choose the Standard Twin/Double Room for practical comfort, the Comfort Double Room for extra space, and the Triple or Quadruple Room when travelling together. Compare the prices for your dates before deciding whether an upgrade offers sufficient value for your stay.

XO Hotels Park West welcomes a diverse mix of guests throughout the year, including couples on city breaks, families with children, solo travellers, business professionals, international tourists and groups of friends. The hotel is particularly suitable if you want comfortable accommodation in Amsterdam-West, convenient public transport and practical access to the city without staying in the busiest part of the historic centre.

Different guests choose Park West for different reasons:
- Couples and city-break visitors: A comfortable base for discovering Amsterdam's canals, museums, restaurants and neighbourhoods.
- Families: Triple and quadruple rooms allow families of up to four people to share a room, subject to the available room configuration.
- Business travellers: Convenient access to the A10 ring road and Amsterdam Sloterdijk Station makes it practical for meetings and work-related travel.
- Solo travellers: Private rooms provide a straightforward option for independent visitors and people travelling for work.
- Groups of friends: Multiple room categories accommodate different group sizes, while group bookings of six rooms or more can be discussed directly with the hotel.
- International visitors: Public transport connections make it easier to explore Amsterdam without needing a car.
The hotel's location next to the A10, within walking distance of Sloterdijk Station and close to Westerpark, appeals to guests who value accessibility, space and convenience. Tram connections also make it possible to reach central Amsterdam for sightseeing and entertainment.

Whether you are visiting Amsterdam for a weekend, a business appointment, a family holiday or a longer stay, XO Hotels Park West offers a practical base for different travel needs.

“Is XO Hotels Park West mainly for business travellers, or will I feel equally welcome if I am visiting Amsterdam on holiday?”

XO Hotels Park West is not exclusively a business hotel. It welcomes both leisure and business travellers, so you do not need to be travelling for work to feel at home here. Guest profiles include couples, families, solo visitors, friends travelling together and international tourists, alongside professionals visiting Amsterdam for meetings or work.

The hotel's practical location works for different types of trips. If you are visiting for sightseeing, you can use public transport to reach Amsterdam's attractions. If you are travelling for business, the nearby A10 and Sloterdijk Station provide useful connections. If you are travelling with children or friends, the choice of rooms for up to four people gives you additional flexibility.

"What about the atmosphere?"

Park West is a modern, busy hotel with a mix of guests coming and going throughout the day. It is best suited to travellers looking for a comfortable, well-connected place to stay rather than a small boutique hotel with an intimate, exclusively romantic atmosphere.

“Will my children feel welcome at XO Hotels Park West, or is the hotel mainly designed for adults?”

Families are welcome at XO Hotels Park West. The hotel offers Triple and Quadruple Rooms, allowing families to stay together rather than automatically needing separate rooms.
One child up to two years old can stay free in the parents' room, and a baby cot can be requested. Children aged three and older need their own booked bed. As the hotel does not provide extra beds, it is important to choose a room with sufficient capacity for your family.

The hotel's public transport connections also make it easier to explore Amsterdam with children, while nearby Westerpark offers a green space for a walk or a break from sightseeing.

“Is XO Hotels Park West a good choice for a romantic weekend, or is it too focused on business travellers?”

XO Hotels Park West is a suitable option for couples who want a comfortable base for exploring Amsterdam. You can spend the day visiting museums, discovering the canals or enjoying the city's restaurants before returning to your room.
The hotel is located outside the busiest part of the historic centre, so you should expect to use public transport or walk and cycle to reach many attractions. If you prefer stepping straight out into the canal district and nightlife, a hotel in central Amsterdam may suit you better.

If comfort, convenient connections and value matter more to you than a city-centre address, Park West is well worth considering.

“Will XO Hotels Park West suit my business trip if I need reliable transport connections and a comfortable place to work and sleep?”

XO Hotels Park West is a practical choice for business travellers who need access to Amsterdam's road and rail networks. The hotel is close to the A10 ring road and within walking distance of Sloterdijk Station, making it convenient for appointments in Amsterdam and onward journeys elsewhere in the Netherlands.

Before booking, check the location of your meetings and your expected travel times. The hotel is particularly useful when accessibility and practical comfort are more important than staying in the historic city centre.

“Is XO Hotels Park West suitable if I am travelling alone and want a convenient, comfortable place to stay?”

Yes. Solo travellers can choose a private room suited to their budget and needs. The hotel offers a practical base for independent sightseeing, business travel and visits to Amsterdam for events.

You can use public transport to reach the main attractions, return to the hotel after a day out and ask the reception team for assistance when needed. The 24-hour reception is particularly helpful if your travel schedule falls outside typical daytime hours.

If you are travelling alone, compare the Single Room with the larger room categories to find the right balance between price and space.

“Can we stay at XO Hotels Park West as a group, or is it only suitable for couples and small families?”

Groups of friends are welcome, subject to the hotel's group-booking conditions. Triple and Quadruple Rooms accommodate up to three or four people respectively, depending on the room configuration. Larger groups may need to reserve multiple rooms.

For bookings of six rooms or more, contact the hotel directly at info@xohotelsparkwest.com to discuss a suitable group offer. Group reservations are subject to the hotel's approval and applicable conditions.

The hotel's public transport connections make it a useful base for friends visiting Amsterdam for sightseeing, events or a weekend away. Remember that guest rooms are for relaxing and sleeping, so all guests must respect the hotel's house rules and other visitors.

“Does XO Hotels Park West attract a different type of guest in summer compared with winter?”

XO Hotels Park West welcomes both leisure and business travellers throughout the year. Your experience will depend partly on your travel dates, the purpose of your visit and what is happening in Amsterdam during your stay.

During a leisure trip, you might use the hotel as a base for sightseeing, museums, restaurants and outdoor activities. If you are visiting for work, the hotel's road and public transport connections may be the main reason for choosing it. Westerpark is also nearby, offering green space throughout the year.

At XO Hotels Park West, your view depends on the location of your room within the hotel. The hotel is situated in Amsterdam-West, next to the A10 ring road and opposite the green surroundings of Westerpark. Depending on your room's orientation and floor, you may look out over the surrounding neighbourhood, the street to Amsterdam Centre, nearby buildings or the hotel's urban surroundings.

The hotel does not guarantee a particular view with every room type, so you should not assume that your room will overlook the church of Old-Sloterdijk.

If you have a preference for a park-facing view, a higher floor or a particular room location, contact the hotel before your arrival. The reception team will make a note of your request and do its best to accommodate you, subject to availability. Specific room preferences cannot be guaranteed until arrival.

“Will I get a disappointing view of a busy road or neighbouring buildings instead of a nice view of Amsterdam?”

We understand that the view from your room can influence how you feel about your hotel stay, particularly if you enjoy natural light, open surroundings or waking up to a pleasant outlook.

XO Hotels Park West is a modern city hotel in an urban location, rather than a hotel where every room overlooks a park or a famous Amsterdam landmark. The A10 ring road is nearby, and the view varies depending on the room's position. We therefore cannot promise panoramic city views or a direct view of Westerpark from every room.

The advantage of the location is that you have Westerpark across the road and convenient public transport connections to Amsterdam's attractions, while staying outside the busiest part of the historic centre.

If the view matters to you, let us know before arrival. We will do our best to take your preference into account, although the final room assignment depends on availability.

“Can you arrange a room with a particularly nice view for a romantic weekend or special occasion?”

You are welcome to share your preference with XO Hotels Park West before your stay. The reception team can add a note to your reservation and will do its best to accommodate your request, subject to availability. However, a particular view or room location cannot be guaranteed.

If you are celebrating a special occasion, we recommend contacting the hotel in advance to explain what would make your stay more memorable.

“Can I request a room with a quieter outlook away from the A10 ring road?”

Yes, you can request a room in a quieter location, and the hotel will do its best to accommodate your preference. However, a specific room location cannot be guaranteed.

If you are sensitive to traffic noise, mention this when booking so the team can note your request. The hotel is close to the A10, so it is best to communicate your needs in advance rather than assume every room has the same outlook or noise level.

“Will my room have a window and natural daylight, or could I end up in a room with a restricted view?”

If natural daylight, an open outlook or a higher floor is important to you, contact the hotel before booking or arrival to discuss your preference.

The team will do its best to accommodate your request, subject to availability, but cannot guarantee a particular room assignment.

Check-out time at XO Hotels Park West is before 11:00 AM. Please make sure you leave your room by this time so our housekeeping team can prepare it for arriving guests.

If you book directly through the official XO Hotels website, you receive the first hour of late check-out free, allowing you to stay until 12:00 noon. If you need more time, late check-out is available on request, subject to availability, at €10 per additional hour, up to a maximum of 2:00 PM.

You can also leave your luggage in our luggage room free of charge on your departure day, so you can enjoy a few more hours in Amsterdam without carrying your bags around.

“What if my flight leaves late, or I don't want to rush out of my room at 11:00 AM?”

We understand that your departure day does not always fit neatly around the standard check-out time, especially if you have a late flight or want to enjoy a final morning in Amsterdam.

You have a few options at XO Hotels Park West:
- Book directly: Enjoy your first hour of late check-out free, until 12:00 noon.
- Stay longer: Request late check-out until 2:00 PM for €10 per additional hour after 11:00 AM, subject to availability.
- Explore Amsterdam: Leave your luggage with us free of charge on your departure day and enjoy the city before heading to the airport or station.
Late check-out is not guaranteed, so we recommend asking reception in advance. If you remain in your room after 2:00 PM without an approved arrangement, the hotel may charge you for an additional night.

“Can you store my luggage after check-out so I can explore Amsterdam before going to the airport?”

Yes. You can leave your luggage in our luggage room free of charge on your departure day and collect it when you are ready to leave.

“Can I have breakfast and still check out at 11:00 AM?”

Yes. You can enjoy breakfast before checking out, provided you leave your room by 11:00 AM. If you book directly, you can enjoy the additional hour until noon free of charge.

“Can I stay in my room until 1:00 or 2:00 PM?”

Yes, subject to availability. Late check-out costs €10 per additional hour after 11:00 AM, up to 2:00 PM. Ask reception to confirm your options and any applicable charges.

At XO Hotels Park West in Amsterdam, you can start your day with an extensive breakfast buffet featuring fresh bread, pastries, cereals, yoghurt, cheese, cold cuts, hot dishes, fruit, vegetables and a wide selection of hot and cold drinks. Whether you prefer a light continental breakfast, a traditional cooked breakfast or something more substantial before exploring Amsterdam, there are plenty of options to choose from.

The buffet includes the following:
Bread and pastries
White and brown bread, white and brown bread rolls (pistolets), croissants, chocolate pastries, sesame crackers, mini coffee buns and mini Danish pastries.
Cereals and dairy
Muesli, cornflakes, toasted wheat flakes, plain yoghurt, strawberry yoghurt, low-fat quark or Greek yoghurt, coconut yoghurt and fruit yoghurt. Two fruit yoghurt flavours are offered daily, selected from peach, strawberry and cherry.
Cheese, cold cuts and spreads
Chicken breast slices, ham, cervelaat salami (variety may vary), young matured cheese, aged cheese, cumin cheese, spreadable cheese, butter, margarine, strawberry and blueberry jam, raspberry jam, pear jam, apple and cinnamon jam, chocolate spread, honey, peanut butter, speculoos spread and syrup.
Hot breakfast dishes
Boiled eggs, scrambled eggs, bacon, baked beans, pancakes and mixed vegetables. Depending on the day, you may also find rösti or potato wedges, chicken sausages or meatballs, and grilled tomatoes prepared plain, with herbs or with cheese.
Fruit, vegetables and salads
Fruit in syrup, cucumber, tomatoes and three fresh fruit varieties daily, selected from bananas, apples, mandarins, pears and oranges. You can also enjoy lettuce and two daily salad varieties, selected from coleslaw, potato salad, Oriental-style raw vegetable salad and Mediterranean pasta salad. Plain and yoghurt dressings, olive oil and vinegar are available.
Hot and cold drinks
Coffee, cappuccino, espresso, latte macchiato, tea, hot chocolate, cold chocolate milk, warm milk, orange juice, apple juice, pineapple juice, grapefruit juice and regular milk. Soy milk, almond drink and coffee creamer are also available.

You will also find everyday breakfast accompaniments such as salt, pepper, mayonnaise, ketchup, sugar and sweeteners.

Some products and hot dishes rotate daily, so the exact selection may vary during your stay.

“Is the breakfast at XO Hotels Park West worth €20 per person, or would I be better off eating somewhere else in Amsterdam?”

Breakfast at XO Hotels Park West costs €20 per person per day and is served daily from 7:00 AM to 10:30 AM.
The main advantage is convenience: you can enjoy a substantial breakfast in the hotel before heading out, without having to find a café, wait for a table or spend time searching for food in the morning. The buffet includes both hot and cold dishes, sweet and savoury options, fruit, cereals, dairy products and a broad choice of drinks.
If you enjoy a cooked breakfast, you can choose from eggs, bacon and other rotating hot dishes. If you prefer something lighter, you can opt for yoghurt, cereals, bread, fruit and coffee or tea.
Whether €20 represents good value depends on your appetite and preferences. If you enjoy a varied breakfast and want to start sightseeing or working without an extra stop, the hotel buffet is a convenient choice. If you prefer a small breakfast or would rather explore local cafés, you may prefer to eat elsewhere.

“I'm vegetarian or vegan. Will there be enough breakfast options for me?”

Yes. XO Hotels Park West offers a range of vegetarian options, including bread, cereals, yoghurt, cheese, eggs, fruit and vegetables.

If you follow a vegan diet, the hotel also provides vegan yoghurt, soy milk and almond drink as standard options. Vegan cheese and vegan meatballs are available on request.

To help the team prepare for your needs, email info@xohotelsparkwest.com before your arrival if you require specific vegan products. The selection can vary depending on availability, so advance notice is recommended.

“Can you provide a gluten-free breakfast if I have coeliac disease or need to avoid gluten?”

Yes, gluten-free bread, bread rolls and cornflakes are available on request at XO Hotels Park West. Because these items need to be arranged in advance, contact the hotel at info@xohotelsparkwest.com before your stay.

If you have coeliac disease or a serious gluten intolerance, explain your requirements clearly before arrival so the team can advise you about the available products and their suitability. Do not assume that every item on the buffet is gluten-free.

“Can I enjoy breakfast if I'm lactose intolerant or avoid dairy products?”

You have several alternatives at XO Hotels Park West. Soy milk and almond drink are available, along with vegan yoghurt and, on request, vegan cheese.

However, many standard buffet products contain dairy, including regular milk, some yoghurts, cheese and pastries. If you need to avoid lactose or all dairy products, check the ingredients of individual items and inform the hotel in advance about your requirements.

“Will my children find something they like at the breakfast buffet?”

The buffet offers a variety of familiar choices for children, including bread, croissants, cereals, yoghurt, pancakes, eggs, bacon, fruit and hot chocolate. Milk and fruit juices are also available.

Children with different tastes can choose a lighter breakfast or a more substantial meal before a day exploring Amsterdam. If your child has allergies or specific dietary needs, contact the hotel in advance so the team can advise you about suitable options.

“Can I have breakfast early enough to make the most of my day in Amsterdam?”

Yes. Breakfast at XO Hotels Park West is served every day from 7:00 AM to 10:30 AM, giving you time to eat before sightseeing, a business meeting or a day trip.

If you have an early departure, check your travel schedule and allow enough time to enjoy breakfast before leaving. The hotel does not advertise an earlier breakfast service, so you should not assume that food will be available before 7:00 AM.

XO Hotels Park West does not have specially adapted accessible rooms with fully accessible bathrooms. However, the hotel has four elevators, and all rooms except one Quadruple Room can be reached by lift. A shower stool can also be requested at reception, subject to availability.

If you have reduced mobility, use a wheelchair or find stairs difficult, please contact XO Hotels before booking. The team can discuss your individual requirements and help determine whether the available room facilities are suitable for you.
You can contact the hotel through the official XO Hotels website or by emailing info@xohotels.com.

“If I use a wheelchair or have difficulty walking, can I be sure that my room and bathroom will be accessible?”

We understand that accessibility is essential to a comfortable and independent stay. It is important to distinguish between a room that you can reach by elevator and a room that has been specially adapted for wheelchair users.
At XO Hotels Park West, most rooms are accessible by elevator, but the hotel does not offer specially adapted accessible rooms. The standard bathrooms are not advertised as fully wheelchair-accessible, and a shower stool is available only on request and subject to availability.

If you need step-free access, extra space to manoeuvre a wheelchair, grab rails, a roll-in shower or other specific bathroom adaptations, please explain your requirements to the hotel before making a reservation.
If you require a specially equipped accessible room, XO Hotels recommends contacting Hotel Artemis Amsterdam to ask about its dedicated MIVA room.

“Can I manoeuvre my wheelchair comfortably inside the room and bathroom at XO Hotels Park West?”

XO Hotels Park West does not offer dedicated wheelchair-adapted rooms, so the hotel cannot guarantee that its standard rooms and bathrooms will provide sufficient manoeuvring space for every wheelchair user.

Please contact the hotel before booking and explain the dimensions of your wheelchair and any specific requirements, such as turning space, bathroom access or a roll-in shower. The team can clarify the available facilities so you can make an informed decision.

“Will I need to climb stairs to reach my room, and can I request a shower stool?”

The hotel has four elevators, and all rooms except one Quadruple Room are accessible by lift. If stairs are difficult for you, tell the hotel before arrival so the team can take your needs into account when assigning your room.
A shower stool can be requested before arrival, subject to availability. If you rely on a shower stool or other equipment, we recommend confirming your requirements in advance rather than relying on availability at check-in.

“Which XO Hotels property should I consider if I need a fully adapted accessible bathroom?”

If you need a specially equipped room, consider contacting Hotel Artemis Amsterdam and asking specifically about its MIVA room for guests with reduced mobility.

Before booking, confirm that the room's bathroom layout, shower facilities, access routes and manoeuvring space meet your individual needs.

Yes. Official assistance dogs are welcome at XO Hotels Park West, even though ordinary pets are not permitted in the hotel. XO Hotels' house rules explicitly exempt official assistance dogs from the general prohibition on animals.
Assistance dogs are not restricted to a specific room category.

Please inform the hotel in advance by emailing info@xohotelsparkwest.com so the team can prepare for your arrival and discuss any specific requirements.

“The hotel doesn't allow pets. Does that mean I cannot stay there with my assistance dog?”

No. The hotel's no-pets policy does not exclude official assistance dogs. XO Hotels distinguishes between ordinary pets and assistance dogs, which are exempt from the general prohibition on animals.

If you rely on an assistance dog, you can contact the hotel before booking to confirm the arrangements for your stay. The team can discuss your room requirements and any practical considerations to help make your visit as comfortable as possible.

“Can I choose any room type when travelling with my assistance dog, or do I need to book a special room?”

XO Hotels Park West does not list a dedicated room category for assistance dogs. Official assistance dogs are exempt from the hotel's general no-animals rule, and you should contact the hotel directly to inform them of your arrival with an assistance animal.

Email info@xohotelsparkwest.com before arrival, particularly if you require additional space or have specific accessibility requirements.

“Can I stay with my assistance dog if I also need an accessible room?”

Official assistance dogs are welcome, but XO Hotels Park West does not offer specially adapted accessible rooms. Most rooms are accessible by elevator, although one Quadruple Room cannot be reached by lift. A shower stool may be requested, subject to availability.
If you need wheelchair-accessible bathroom facilities or other specific adaptations, contact the hotel before booking to check whether its facilities meet your needs.

No, XO Hotels Park West does not serve lunch or dinner and does not have a restaurant for these meals. The hotel does offer an extensive breakfast buffet with hot and cold dishes daily from 7:00 AM to 10:30 AM, at €20 per person per day. The hotel also has no bar and does not serve alcohol.
You can, however, find restaurants and supermarkets nearby, making it easy to arrange lunch or dinner during your stay. The reception team can help you find a suitable option in the neighbourhood.

“If XO Hotels Park West does not serve lunch or dinner, will it be difficult to find somewhere to eat?”

Not at all. XO Hotels Park West is located in Amsterdam-West, with several restaurants and shops within easy reach. Bos en Lommerplein, around a 10-minute walk away, offers a range of shops and dining options. There is also a supermarket approximately one minute from the hotel, which is convenient if you prefer to buy snacks or food for later.

“I am travelling with my family. Can we find somewhere nearby to eat without travelling into central Amsterdam?”

Yes. You do not need to travel into central Amsterdam for every meal. You can explore the nearby restaurants around Bos en Lommerplein or buy food from the local supermarket. This gives you flexibility when travelling with children or when you prefer a relaxed evening close to your hotel.

“I am arriving late or returning after a day of sightseeing. Can I still get food at the hotel?”

XO Hotels Park West does not offer lunch, dinner or room-service meals, so it is best to plan ahead if you expect to arrive late or return hungry. You can also purchase snacks or drinks from the hotel's vending machines. The hotel has a 24-hour reception, so the team can assist with practical questions about nearby options.

“Can I save money by bringing my own food?”

Yes. You may bring food and drinks from a supermarket or takeaway and enjoy them in your room. Cooking is not permitted, and you should avoid food with strong, lingering smells.

Street parking near XO Hotels Park West costs €5.37 per hour, according to the Amsterdam parking rates published by XO Hotels as of 15 April 2026. The hotel's private parking costs €5 per hour, with a maximum of €25 per consecutive 24 hours
Street parking: €5.37 per hour
Hotel parking: €5 per hour
Hotel parking, maximum per 24 hours: €25
“Can I save money by parking on the street instead of in the hotel garage?”

For a short stop, street parking may be convenient. However, for a longer stay, the hotel's €25 maximum per 24 hours can offer better value and more predictable costs. At the street rate of €5.37 per hour, just five hours would cost €26.85.

Please note that street parking tariffs and permitted parking times can change, so check the signs at your parking space or the official Amsterdam parking rates before leaving your car.

Coaches and busses have to park and pay on the street, if available.

“What if the hotel's parking garage is full when I arrive?”

XO Hotels Park West has limited parking spaces, and you cannot reserve a space in advance. If the garage is full, you can look for paid street parking in the surrounding streets. The garage has a maximum vehicle height of 1.85 metres.

“Is street parking the best option if I am staying for several days?”

If you are staying for several days, compare the total street-parking cost with the hotel's fixed maximum of €25 per 24 hours. The hotel garage is generally the more predictable option for a full day of parking, subject to availability.

No, XO Hotels Park West does not operate its own shuttle service to or from Amsterdam Schiphol Airport or train stations. However, getting to the hotel is straightforward by public transport or taxi.
The nearest tram stop, Molenwerf, is directly in front of the hotel. Tram 19 provides a convenient connection towards Amsterdam’s city centre.

“Should I avoid booking XO Hotels Park West if it does not offer an airport shuttle?”

Not necessarily. Although there is no hotel shuttle, you can reach XO Hotels Park West using public transport or a taxi. If you prefer a direct journey with luggage, a taxi is an option. If you want to keep transport costs down, public transport is worth considering.

“I am arriving at Schiphol Airport with children or several suitcases. What is the easiest way to reach the hotel?”

A taxi offers a direct journey from the airport to XO Hotels Park West. Alternatively, you can travel by public transport. Check the route and departure times for your arrival time, especially if you are travelling late at night.

“Can the hotel help me arrange transport?”

Yes. Although XO Hotels Park West does not have its own shuttle, the reception team can help you arrange a taxi and provide directions for public transport. You can contact the hotel at info@xohotelsparkwest.com before arrival if you would like help planning your journey.

Yes, XO Hotels Park West has a reception staffed 24 hours a day, 7 days a week. Whether you arrive early in the morning, late in the evening or in the middle of the night, a team member is available to help you check in, answer questions and assist you during your stay.

“What if I arrive at XO Hotels Park West after midnight? Will someone still let me in?”

Absolutely. You can arrive at any time, and there is no curfew. If the main entrance is locked at night, simply ring the doorbell and a receptionist will let you in and help you check in. If you expect to arrive after 11:00 PM, the hotel asks you to notify the team in advance so they can take your arrival time into account.

“I am travelling alone and may need help during the night. Will someone be available?”

Yes. The reception team is available around the clock, so you can ask for assistance if you have a problem with your room, need practical information or have a concern during your stay.

“What if my flight is delayed and I arrive much later than planned?”

You can still check in when you arrive, even after midnight. To help the team prepare, contact XO Hotels Park West if you expect to arrive after 11:00 PM. If your travel plans change and you will arrive on a different calendar day, inform the hotel as soon as possible.

You can contact the hotel directly at info@xohotelsparkwest.com. Booking directly through XO Hotels also gives you a 10% discount on room rates.

Yes. XO Hotels Park West is conveniently located directly beside Amsterdam’s A10 ring road, near exit S103, making it easy to reach by car. For navigation, use Molenwerf 2, Amsterdam to find the entrance to the parking garage.
The hotel has its own underground parking garage with direct access to the hotel, as well as uncovered parking spaces with electric vehicle charging points (charged for a fee)
Hotel parking: €5 per hour, Maximum €25 per consecutive 24 hours.

Electric vehicle charging
Two charging points are available in the uncovered parking area. You need your own charging card.

“Will I definitely have a parking space when I arrive at XO Hotels Park West?”

Parking is available subject to availability, but the hotel has a limited number of spaces and you cannot reserve a space in advance. The underground garage has a maximum vehicle height of 1.85 metres.
If the hotel parking is full, you can look for paid street parking nearby or ask reception for information about alternatives around Amsterdam Sloterdijk.

“I am travelling with a larger car or SUV. Will my vehicle fit in the parking garage?”

Check your vehicle's height before arrival. The maximum clearance in the underground garage is 1.85 metres, so some taller SUVs, vans and vehicles with roof boxes may not fit. If your vehicle exceeds this height, contact the hotel before travelling to discuss alternatives.

“I am driving an electric car. Can I charge it while staying at the hotel?”

Yes. XO Hotels Park West has four electric vehicle charging points in its uncovered parking area. Bring your own charging card to activate a charger. Charging and parking are subject to availability.

“Is staying outside Amsterdam's city centre inconvenient if I have a car?”

Not necessarily. The hotel is easy to reach from the A10, and you can leave your car parked while exploring Amsterdam by public transport. Tram 19 stops directly in front of the hotel, while Amsterdam Sloterdijk Station is within walking distance. This gives you the flexibility to drive to the hotel and explore the city without needing to drive into the busy centre.

For the most convenient arrival, follow your navigation to Molenwerf 2 and look for the parking entrance at the right side of the hotel.

XO Hotels Park West is located in Amsterdam-West, outside the historic city centre but with convenient public transport connections. It is a good option if you want to explore Amsterdam while staying in a modern hotel away from the busiest central streets.
You can travel towards the city centre by tram or train, and the tram stop is directly in front of the hotel. The journey time depends on your destination and the time of day.
The hotel is approximately 4 km from Dam Square, one of Amsterdam’s central landmarks. The typical journey times are:

- By tram: approximately 20 minutes.
- By taxi: approximately 15 minutes.
- By bicycle: approximately 15 minutes.

“Is XO Hotels Park West too far from Amsterdam’s main attractions?”

No. Although the hotel is outside the historic centre, you can reach many popular attractions conveniently by public transport. Tram 19 stops directly outside the hotel, and you can travel towards Museumplein and the Rijksmuseum area without needing a car. To reach Dam Square, you can change trams at Marnixstraat.

“I am visiting Amsterdam for the first time. Is XO Hotels Park West a convenient base for sightseeing?”

Yes. You can explore the city during the day and return to a modern hotel in the quieter western part of Amsterdam. The nearby tram stop and Sloterdijk Station make it easy to get around, while Westerpark is just across the road if you want a green space close to the hotel.

“Can I stay at XO Hotels Park West and still enjoy Amsterdam’s nightlife?”

Yes. You can travel into the city centre for restaurants, bars and evening entertainment. However, tram services do not run all night, so check the return connections if you plan to stay out late. A taxi is another option for returning to the hotel.

When you book directly through xohotels.com, you receive 10% off room rates, direct access to the XO Hotels team by phone or email, and the first hour of late checkout free, until noon, subject to the applicable booking conditions.

From XO Hotels Park West, you can reach Amsterdam Central Station in approximately 20–25 minutes by public transport, depending on your route and connections.
- By bus: Bus 21 offers a direct connection towards Amsterdam Central Station. Allow around 20–25 minutes.
- By tram and train: Take tram 19 from the stop directly in front of the hotel to Sloterdijk Station, then catch a train to Amsterdam Central Station. The journey can take around 15–25 minutes, including the transfer.
- By taxi: Allow approximately 10–20 minutes, depending on traffic.

“Is XO Hotels Park West too far from Amsterdam Central Station if I want to explore Amsterdam?”

No. Although the hotel is outside the historic city centre, public transport makes it easy to reach Amsterdam Central Station and the main sightseeing areas. You can leave your car at the hotel and explore Amsterdam by tram, bus or train instead.

“I am travelling with luggage. Is it easy to get from the hotel to Amsterdam Central Station?”

Yes. The tram stop is directly in front of XO Hotels Park West, and bus connections are also available nearby. If you have several suitcases or prefer a direct journey, a taxi may be more convenient.

“Can I travel to Amsterdam Central Station early in the morning or late at night?”

Public transport operates on regular schedules, but departure frequency and routes vary by time and day. Check the GVB journey planner or NS journey planner before travelling, particularly for late-night or early-morning journeys.

XO Hotels Park West is approximately 12–15 km from Amsterdam Airport Schiphol, depending on the route. It is conveniently located for airport access, with a direct train connection to nearby Amsterdam Sloterdijk Station.
- By train and tram: Around 20 minutes. Take the train from Schiphol Airport to Amsterdam Sloterdijk, then take tram 19 one stop to Molenwerf, directly outside the hotel. You can also walk approximately 10 minutes from Sloterdijk Station to the hotel.
- By taxi: Around 20 minutes, depending on traffic. The hotel estimates a fare of approximately €50.
- By car: Around 15–20 minutes, depending on traffic.

“Is XO Hotels Park West convenient if I have an early flight or arrive late at Schiphol Airport?”

Yes. The short journey to Schiphol makes XO Hotels Park West a practical choice for travellers with early departures or late arrivals. The hotel reception is open 24/7, and trains connect Schiphol with Sloterdijk. However, always check the public transport timetable for your flight time, particularly overnight, when services may be less frequent.

“I am travelling with children or several suitcases. What is the easiest way to get from Schiphol Airport to the hotel?”

A taxi provides a direct journey to XO Hotels Park West without needing to change transport with your luggage. If you prefer public transport, the train to Sloterdijk followed by one tram stop is a convenient alternative.

“Does XO Hotels Park West provide an airport shuttle?”

No, the hotel does not operate its own airport shuttle. You can travel by train and tram or take a taxi. The reception team can also help you arrange a taxi if needed.

XO Hotels Park West has excellent public transport connections, with Molenwerf tram stop directly in front of the hotel. You can reach Amsterdam Sloterdijk Station on foot or by tram, making it easy to connect to trains and the metro.

Molenwerf tram stop
30 seconds walk
Tram 19 stops directly outside the hotel. It connects you with Amsterdam Sloterdijk Station and central attractions, including the Museumplein area.

Solebaystraat bus stop
Approximately 9 minutes on foot
A nearby option for local bus connections. Check the route planner for the most suitable service for your destination.

Amsterdam Sloterdijk Station
Approximately 10 minutes on foot
A major transport hub with trains, metro connections and buses. Tram 19 also takes you there in one stop.

“Will I need to walk far from XO Hotels Park West to use public transport?”

No. The nearest tram stop is right outside the hotel, so you can start your journey without a long walk. If you need a wider choice of train, metro and bus connections, Amsterdam Sloterdijk Station is approximately a 10-minute walk away.

“How can I travel from XO Hotels Park West to Amsterdam city centre?”

Take tram 19 from Molenwerf. For Dam Square, you can change to tram 13 or 17 at Marnixstraat. For the Museumplein and Rijksmuseum area, tram 19 provides a convenient route towards Rijksmuseum/Spiegelgracht. Journey times depend on your destination and current service.

“Can I reach Schiphol Airport or Amsterdam Central Station easily from the hotel?”

Yes. Take tram 19 one stop to Sloterdijk Station, then catch a train towards Schiphol Airport or Amsterdam Central Station. You can also walk to Sloterdijk in approximately 10 minutes. Check live departure times before travelling using the GVB journey planner or NS journey planner.

“Is XO Hotels Park West a good choice if I want to explore Amsterdam without a car?”

Yes. With tram 19 directly outside the hotel and Sloterdijk Station nearby, you can explore Amsterdam using public transport rather than driving into the city centre. The hotel is a practical base for sightseeing, business trips and visits to Amsterdam's museums and attractions.

XO Hotels Park West is ideally placed for exploring Amsterdam. Westerpark is just across the road, while the historic city centre, museums and famous canals are easy to reach by public transport. The hotel is approximately 20 minutes by tram from central Amsterdam.

Here are some of the best attractions to visit during your stay.
1. Westerpark
Just across the road
The closest green space to the hotel, ideal for walking, relaxing outdoors and enjoying the park's cultural venues and historic industrial buildings.

2. Westergas
Around 10–15 minutes away by bike or car
A lively cultural area within Westerpark, with creative spaces, events, exhibitions and places to eat. Check the programme for festivals and special events during your visit.

3. Anne Frank House
Approximately 20–30 minutes by public transport
Visit the historic hiding place of Anne Frank and learn about her life during the Second World War. Tickets are limited, so book ahead through the official website.

4. The Jordaan
Around 20–25 minutes by public transport
Explore charming canals, historic streets, independent shops, cafés and traditional Amsterdam architecture in one of the city's best-known neighbourhoods.

5. Rijksmuseum
Approximately 25–35 minutes by public transport
Discover Dutch masterpieces, including works by Rembrandt and Vermeer. Tram 19 from the stop outside the hotel provides a convenient connection towards the museum district.

6. Van Gogh Museum
Approximately 25–35 minutes by public transport
See one of the world's best-known collections of Vincent van Gogh's paintings, drawings and letters.

7. Dam Square
Approximately 20 minutes by tram, depending on connections
Experience the heart of Amsterdam, surrounded by historic landmarks, shops and lively streets. It's an excellent starting point for exploring the old city centre.

“Is XO Hotels Park West too far from Amsterdam's main tourist attractions?”

No. While the hotel is outside the busiest part of the historic centre, tram 19 stops directly outside and provides convenient access to the Museumplein area. You can also reach Amsterdam Sloterdijk Station in around 10 minutes on foot for train connections. This lets you explore the main sights while staying in a quieter part of Amsterdam-West.

“What can I do near XO Hotels Park West if I don't want to travel into the city centre?”

Start with Westerpark and Westergas, both close to the hotel. You can enjoy a walk, discover cultural venues or attend an event without travelling far. The surrounding Amsterdam-West neighbourhood also offers local cafés, shops and places to explore beyond the main tourist routes.

“Which attractions should I prioritise if I only have one day in Amsterdam?”

For a first visit, consider the Jordaan and Anne Frank House, a walk along the canals, Dam Square and one major museum such as the Rijksmuseum or Van Gogh Museum. Book museum tickets in advance and allow time for travel between locations.

“Is XO Hotels Park West a good base for families and guests who enjoy outdoor activities?”

Yes. Westerpark is directly across the road and offers open green spaces for walks and time outdoors. For a fuller day out, you can combine the park with Amsterdam's museums or canal area using public transport.

Yes. There is a supermarket approximately a 1-minute walk from XO Hotels Park West, making it easy to pick up drinks, snacks, breakfast items or everyday essentials during your stay. The hotel is also around a 10-minute walk from Bos en Lommerplein, a shopping area with several supermarkets, a pharmacy, clothing shops and restaurants.

Lidl Supermarket near the hotel
Approximately 1 minute on foot
Convenient for drinks, snacks and basic groceries without needing public transport.

Bos en Lommerplein
Approximately 10 minutes on foot
A wider selection of shops and supermarkets, useful for a larger grocery shop.

"Will I need to travel into Amsterdam city centre to buy groceries while staying at XO Hotels Park West?”

No. You can buy everyday essentials close to the hotel. For a broader choice of supermarkets and other shops, walk to Bos en Lommerplein. This is especially convenient if you are travelling with children, staying several nights or prefer to buy your own snacks and drinks.

“Can I buy drinks and snacks for my hotel room?”

Yes. The nearby supermarket is convenient for picking up drinks, snacks, fruit and other items to enjoy in your room. All rooms at XO Hotels Park West also have a small refrigerator, so you can keep suitable items cool.

“Are there larger supermarkets nearby for a full grocery shop?”

Yes. Bos en Lommerplein is approximately a 10-minute walk away and has multiple supermarkets. It is a practical option if you need more than a few essentials.

“Does XO Hotels Park West have its own shop?”

The hotel does not have a full supermarket on-site, so the nearby shops are the best option for groceries. There are vending machines for drinks and snacks. The reception team can help you with directions if needed.

Yes. XO Hotels Park West is surrounded by local restaurants and cafés, with several options within walking distance. The nearby Bos en Lommer neighbourhood offers casual dining, while Westerpark and the Westergas cultural area have additional restaurants for a relaxed lunch or dinner. The hotel itself serves breakfast but does not have a restaurant for lunch or dinner.

Here are a few nearby options to consider:
Casa di Michael
Approximately 3 minutes on foot
A nearby casual Italian dining option in Amsterdam-West, convenient if you want to eat without travelling far from the hotel.

Taco Lindo
Approximately 8 minutes on foot
A casual option for a relaxed meal close to the hotel.

The Breakfast Club
Approximately 10 minutes on foot
A café-style choice for breakfast or a daytime meal.

Bistro Bos
Bos en Lommer neighbourhood
A neighbourhood restaurant serving Turkish and Mediterranean-inspired food, including grilled dishes, salads and pizza. A good option for a sit-down dinner.

Raïnaraï Westerpark
In the Westerpark / Westergas area
A distinctive North African restaurant offering flavourful dishes and a sharing-style dining experience.

“If XO Hotels Park West does not serve lunch or dinner, will I have to travel into the city centre to find a restaurant?”

No. You can find places to eat in the surrounding neighbourhood, including Bos en Lommer and Westerpark. This is convenient if you prefer to stay close to the hotel after a busy day exploring Amsterdam. For a wider choice of restaurants, Amsterdam's city centre is also accessible by public transport.

“I am travelling with children. Are there casual restaurants near XO Hotels Park West?”

Yes. The surrounding neighbourhood has casual dining options, including takeaway and grill restaurants. These can be practical for families who want a straightforward meal without making another trip into central Amsterdam.

“Can I find somewhere for a nicer dinner near the hotel?”

Yes. Consider exploring the Westerpark and Westergas area, which offers a different dining atmosphere from the main tourist streets.

“Can the hotel recommend a restaurant or help me get there?”

Yes. The reception team is available 24/7 and can help you find nearby dining options and provide directions. As the hotel does not serve lunch or dinner, asking the team for a recommendation is a useful way to discover places suited to your budget and preferences.

Yes. XO Hotels Park West offers two charging points for electric vehicles in its indoor and outdoor parking area. You can charge your car while staying at the hotel, making it a convenient option if you are exploring Amsterdam by electric vehicle.

- Location: In the garage, at your left or outdoor at the uncovered hotel parking area.
- Charging access: You need to bring your own charging card.
- Parking costs: €5 per hour, up to a maximum of €25 per consecutive 24 hours.
- Availability: Parking spaces and charging points are limited and cannot be reserved in advance.

“Can I be sure that an EV charging point will be available when I arrive?”

No. The hotel has only four charging points, and availability is not guaranteed. If charging your car during your stay is essential, consider contacting the hotel before arrival to ask about the current situation and possible alternatives.

“Do I need to bring my own charging cable or charging card?”

You need your own charging card to activate the charging point. Connection requirements: AC Type 2, 11kw

“Can I charge my electric car overnight while staying at XO Hotels Park West?”

You can use the charging points when available, but overnight charging is subject to availability and the charging station's operating conditions. Remember that parking is charged separately at the hotel's standard rate, up to €25 per consecutive 24 hours.

XO Hotels Park West welcomes guests with different needs. While the hotel does not publish a dedicated autism or sensory-support programme, you can contact the hotel before arrival to discuss your individual requirements and ask what arrangements may be possible.

The hotel can record room preferences, including a request for a quiet room or a particular floor. The team will do its best to accommodate your preference, but specific room locations cannot be guaranteed in advance.

“Will XO Hotels Park West be quiet and suitable if I am sensitive to noise, busy environments or unexpected sensory stimulation?”

The hotel is in Amsterdam-West, outside the busiest part of the historic city centre. However, it is next to the A10 ring road, so traffic noise may be a consideration, and the hotel cannot guarantee a completely quiet or low-stimulation environment.
If noise or unexpected changes are difficult for you, contact the hotel before booking. Explain your preferences and ask whether a suitable room location is available for your dates. You can also request information about the hotel's layout and facilities to help you decide whether the environment is right for you.

“Can I request a quiet room or a room away from busy areas?”

Yes. You can request a quiet room or specify a preferred floor when booking. The reception team will make a note of your request and do its best to accommodate it, subject to availability. Contacting the hotel in advance gives you an opportunity to explain which room characteristics would help you feel comfortable.

“Can I prepare for check-in if busy reception areas or unfamiliar routines are overwhelming?”

The reception is open 24 hours a day. You can contact the hotel in advance to explain your needs and ask about the best time or way to arrive. Although the hotel does not advertise a dedicated sensory-friendly check-in service, communicating your preferences ahead of time can help you plan your arrival.

“Can I bring sensory aids or familiar items to help me feel comfortable in my room?”

You can bring personal items such as noise-reducing headphones, earplugs, sunglasses or familiar comfort items to support your routine. Each room has air conditioning, a small refrigerator, and windows that can be opened slightly. If you need a particular arrangement or equipment, check with the hotel before arrival rather than assuming it will be provided.

Contact XO Hotels Park West directly to inform them about the needs:
- Email: info@xohotelsparkwest.com
- Phone: +31 20 262 9263
You can also book directly through XO Hotels Park West to receive the advertised 10% discount on room rates.

At XO Hotels Park West, at least one guest in each room must be 18 years or older on the day of arrival. Guests under 18 must stay with an adult throughout their stay. You will need to show valid identification at check-in.

“I am 17 and travelling independently. Can I book a room if I am responsible and have parental permission?”

Unfortunately, no. XO Hotels Park West cannot accommodate guests under 18 who are travelling without an adult, even if they have parental permission. This policy helps ensure that an adult is responsible for the stay.

“Can I stay at XO Hotels Park West if I am under 18 and travelling with my parents?”

Yes. Children and teenagers are welcome when accompanied by an adult. At least one guest aged 18 or older must stay in each room.

“I am 18, but the other people travelling with me are younger. Can we book a room?”

Yes, provided that at least one guest in the room is 18 or older and the younger guests remain accompanied by an adult throughout their stay. Please ensure that the room accommodates everyone in your party.

“Can I make a reservation for someone else who is under 18?”

You can arrange and pay for a booking, but the age and supervision policy still applies at check-in. A guest under 18 cannot stay alone simply because an adult made the reservation or paid for it.

If you would like to stay with us with a group (six rooms or more), please contact us by email for a suiting offer.

Maximum one child up to 2 years old can stay in the room free of charge. We can, on request, place a cot in the room (free if the room reservation has been made directly with the hotel, otherwise €10 per stay).
For children from 3 years old it is necessary to book and pay for their own bed.

It is not possible to place an extra bed in the room. If you are staying with three or four persons, then it is necessary to book a triple or quadruple room. If you are staying with us with five persons or more, it is necessary to book multiple rooms.
Contact us by email to check the best options for your party and your stay.

That is possible if you have booked directly with us. If you send us an email with all the details of your booking (hotel name, names of guests, reservation number, arrival and departure date), then we can check if we have received the booking.
If you have reserved through a different website, please contact that website for a reconfirmation.

We can email you a confirmation with signature and stamp when you pay the first night of your reservation. This is a non-refundable fee, in case of cancellation of your reservation we will not refund this fee. Contact by us email for more information. Contact us by email for more information.

We do not accept pets in our hotel.

We can make a note of your request for a certain room. The reception will do her utmost to arrange this for you, but we can not guarantee this until the moment of arrival.

What time will my room be ready? Your room is guaranteed to be ready from 3:00 PM.

What are the reception opening hours? The reception is open 24 hours a day. You can, therefore, arrive at any time, even at night. Should the front door be closed, you only need to ring the doorbell and we will open it for you immediately.

Can you check in earlier (Early Check-in)? Yes, you can, but this depends on availability. Here are the surcharges for early check-in:

3:00 PM – 4:00 PM: € 5

2:00 PM – 3:00 PM: € 10

1:00 PM – 2:00 PM: € 15

12:00 PM – 1:00 PM: € 20

11:00 AM – 12:00 PM: € 25

Before 10:00 AM: You pay the day rate for the night preceding your arrival.

Can you check out later? For late check-out (until a maximum of 2:00 PM), a surcharge of € 10 per hour applies.

Can I leave my luggage? You are always welcome to leave your luggage! You can leave your luggage with us free of charge in the luggage room on the day of arrival or departure.

An early check-in is possible with a supplement of €5 per hour (e.g. if you want to check in at 11 AM, the supplement is €20). If you want to check in before 10 AM, you pay the daily rate of the day prior to your arrival.
The early check-in is subject to availability. The reception can check at the time of your arrival whether a room is already available and add the supplement for you.

It is always possible to keep your luggage in our luggage room free of charge, so you can go into town and start enjoying your stay in Amsterdam immediately.

Our reception is open 24 hours a day. If you arrive late, you can ring the door bell so the reception can open the door for you and can help you with the check in. Please let us know by email in case you will arrive later than 23.00 o’clock.

You can always enter the hotel, so you do not have to return at a certain time. You can ring the door bell to let the reception open the door for you.

You can reach the hotel from Schiphol airport by different means of transport.
Check our Location-page for the directions.

We do not have our own shuttle service.

For more information about how to reach the hotel by car, please check the directions on our Location-page.

The hotel has an underground parking. The parking is open 24 hours a day, has a has a height clearance of 1.85 m and has a direct entrance from the hotel. Costs for the parking are €5 per hour, with a maximum of €25 per 24 hours (consecutive).
The parking above ground has two charging stations for electric vehicles.
Parking is subject to availability, it is not possible to reserve a space in the parking.

We do not have bus parking available. For information regarding parking for busses you can have a look at the tourbuzz website.

You can reach the centre with tram 19. Museum Square can be reached in only 15 minutes and Dam Square in 20 minutes (change to tram 13).

The closest tram stop is Molenwerf, in front of the hotel.

There is a supermarket at 1 minute walking distance from the hotel. Also, the hotel is located at 10 minutes walking distance from Bos en Lommerplein. This square offers several shops, among others multiple supermarkets, a pharmacy, clothing shops and a few restaurants.

When you make a reservation, we ask for immediate payment by credit card, Paypal or debit card.
For your and our security, we do not accept cash payments.

It is not possible to book on account with us. All payments need to be made prior to check in.

You can pay in advance by payment link with a credit card, debit card, Sofort Überweisung, Paypal or Alipay. Email us if you want this option, and we will send you a payment link.
We do not work with credit card authorization forms.

If you have made a direct booking or a booking through Booking.com it is possible to receive an invoice of your stay after check out. In case you have booked through an online agent/booking website, you will have to ask them for an invoice.
If the invoice must be on a company name, we would like to receive the name and address details well in advance of your check out.

The room has a sitting area, desk, telephone, flat screen television, coffee and tea facilities, small fridge, iron and board, air conditioning and private bathroom with walk in shower, toilet, sink, hair dryer, floor heating, towels and guest supplies like shampoo.

There is a safe in the room which is big enough to hold a laptop. We advise you to keep your valuables in the safe during your stay.

In the bathroom of your room you will find a hair dryer.

In every room you will find an iron and ironing board.

In all rooms there is a small fridge.
If you need to store your medications in a cool place, you can also hand these to the reception who can keep it for you in a fridge.

You can buy an adapter from the vending machine in the lobby.
Also, every room has power points with an English outlet and USB-ports.

Your room can be cleaned every day. If you do not want to be disturbed during your stay, you can use the Do not disturb panel.
In case of a large number of check-outs, the rooms of departing guests will be cleaned first. As a result, your room may not be cleaned until later in the day.
If housekeeping is no longer available, you can obtain clean towels and guest supplies from reception.

There are 4 elevators in the hotel.
Only 1 room can not be reached by elevator.

We do not have special disabled rooms. All rooms, except 1, are accessible by lift. We can offer a shower stool. This is subject to availability and can be requested at the moment of your arrival.

The hotel is 100% NON-smoking. Smoking (including electronic cigarettes) is strictly prohibited in the entire building. In case of violation, we will impose a fine of €200 upon you and you are requested to leave the hotel immediately, without restitution of already paid room costs.

The windows in all rooms can open ajar.

We offer free Wi-Fi in the entire hotel. You will receive the password for the Wi-Fi upon check in.

On the ground floor, at the Business Lounge behind the reception, you can find four internet computers connected to a printer which you can use free of charge.

The hotel does not have its own laundry service.

There is a supermarket at 1 minute walking distance from the hotel. Also, the hotel is located at 10 minutes walking distance from Bos en Lommerplein. This square offers several shops, among others multiple supermarkets, a pharmacy, clothing shops and a few restaurants.

You can rent a bicycle for €18 per day.

We work with the tour company Tours&Tickets and can book all excursions offered by them. On our Tours&Excursions-page you can find more information about the excursions.

That is possible, if there are no costs to be paid upon receipt and it does not need to be signed for. Please let us know in advance if you are sending us a package. Please mention clearly on the envelope/package for whom it is intended and what the arrival date of the guest is. Our address is: Molenwerf 1, 1014 AG, Amsterdam.

You can always enter the hotel, so you do not have to return at a certain time. You can ring the door bell to let the reception open the door for you.

The hotel has an underground parking. The parking is open 24 hours a day, has a has a height clearance of 1.85 m and has a direct entrance from the hotel. Costs for the parking are €5 per hour, with a maximum of €25 per 24 hours (consecutive).
The parking above ground has two charging stations for electric vehicles.
Parking is subject to availability, it is not possible to reserve a space in the parking.

We do not have bus parking available. For information regarding parking for busses you can have a look at the tourbuzz website.

Of course! The reception is happy to call a taxi for you.

For current information, please check the Food&Drinks section at the hotel website.

Please check the list of available items here.

We do not serve lunch in our hotel.

We do not serve dinner in our hotel.

We do not have a bar in our hotel.

We are a non alcoholic hotel.
It is allowed to bring your own alcoholic drinks and drink these in your hotel room.

Our check out time is 11 AM. It is always possible to leave your luggage in our luggage room free of charge.
If you would like to stay longer in the room, it is possible upon request for €10 per hour, maximum until 14.00 o’clock.

That is possible if there is availability. Please contact the reception for the possibilities and the best price.

That is possible. However, there can be costs involved. Please ask the reception for more information.

It is always possible to leave your luggage with us in the luggage room on your arrival and departure day. It is not possible to keep your luggage when you are not staying with us in the hotel.

Of course! The reception is happy to call a taxi for you.

If you have made a direct booking or a booking through Booking.com it is possible to receive an invoice of your stay after check out. In case you have booked through an online agent/booking website, you will have to ask them for an invoice.
If the invoice must be on a company name, we would like to receive the name and address details well in advance of your check out.

Please contact us by email or by phone. We will check if we have found your item and can send it to you. There will be costs for the shipment.

We are sorry to hear you have a complaint. If you are still staying in the hotel, please contact the reception so we can solve this immediately.
If you are not in the hotel anymore, please contact us by email.