VAT refund for guests from outside the EU

Receive a full VAT refund on your first purchase thanks to Vatfree.com

XO Hotels and Vatfree.com are working together to offer you extra benefits! Book your stay directly with XO Hotels, make a purchase in the Netherlands as an international guest, and get a full VAT refund on your first purchase – with no service charges. You can only enjoy this exclusive benefit by booking directly with XO Hotels.

👉 Book directly with XO Hotels now and claim your full VAT refund via Vatfree.com on your first purchase!

International guests often face complicated VAT refund procedures and high service fees. XO Hotels solves this for you in collaboration with Vatfree.com: booking directly means no fees and a 100% VAT refund on your first purchase.

I always book directly with XO Hotels. Thanks to the collaboration with Vatfree.com, I got all my VAT back from my shopping, without any hassle – a real bonus for foreign guests!

Guests who book directly through the XO Hotels website are eligible for a unique collaboration with Vatfree.com. This allows international tourists to get a full VAT refund on their first purchase in the Netherlands, without Vatfree.com charging a service fee. That means more money in your pocket and an extra reason to book directly – this promotion is not available through other booking sites or intermediaries. Besides that, you enjoy all the standard XO Hotels benefits: discounts, flexible cancellation conditions, centrally located hotels and personal service.

Why you should make your reservation directly with XO Hotels now
● ✅ The full VAT amount back on your first purchase, without service fees via Vatfree.com
● ✅ Exclusive benefit for direct bookers, not available on external websites
● ✅ Simple and fast process, clear instructions
● ✅ Standard XO Hotels benefits: discount and flexible cancellation
● ✅ More money left over for shopping, outings and experiences in Amsterdam

🛍️ Step-by-Step: How to get your VAT refund via XO Hotels

Step 1: Register (Before you start shopping)

Go to the link provided in the email you receive a few minutes after making the booking.

• Create an account.
• Important: Select XO Hotels as your “partner.” Because you are a guest, you get a special deal: your first claim is completely free (no service fees).

Step 2: Go Shopping

Buy your favorite items in the Netherlands. Keep these rules in mind:

• Spend at least €50 in a single shop on the same day.
• Ask the shopkeeper for a “Tax Free Form” or a formal original invoice/receipt incl. VAT information with your name and passport number on it.
• Note: You are not allowed to use the items while still in the Netherlands. Keep the tags on and the items in their original packaging.

Step 3: Upload your Receipt

You don’t have to wait until you get home.

• Take a clear photo of your receipt with your phone.
• Upload it to your account via the link in the email. This pre-registers your purchase in the system.

Step 4: The Customs Check (Crucial!)

When you are leaving the Netherlands (e.g. at Schiphol Airport):

• As of 2026, this is done via the NL Customs VAT app or at the Customs desk. Tip: download the app, it will tell you when you are near the Dutch customs desk, if you need to show the receipts: Get the instructions here.
• Customs must officially “validate” that the goods are leaving the EU. Without this digital approval, you cannot get your money back.

Step 5: Get your Money

Once Customs gives the green light, Vatfree.com is notified. Because you registered through XO Hotels, they will refund the VAT to your bank account without deducting any commission for the first claim.

Questions you may have

1. How do I receive my VAT refund?
   You book directly with XO Hotels, receive instructions for Vatfree.com and upload your proof of purchase – no service fee for your first claim.
2. Does the benefit also apply if I book through a booking site?
   No, this promotion is exclusively for guests who book directly through XO Hotels.
3. Can I claim back the VAT amount on multiple purchases at no cost?
   The promotion applies to your first purchase; Vatfree.com charges the normal service fee on subsequent purchases, which is the lowest on the market. This guarantees you the highest refund on all your purchases!
4. Can I claim back the VAT of the hotel stay?
   No, the VAT refund is valid only on purchases of goods in The Netherlands. It is not valid for services, like the hotel stay.
5. Why does XO Hotels collaborate with Vatfree.com?
   To offer international guests extra benefits and a hassle-free travel experience — more money in their pockets!
6. Can anyone use Vatfree.com?
   Yes, all international guests (non-residents of Europe like guests from the United Kingdom, Switzerland, United States, etc) are eligible for VAT refunds.

✨ Book directly with XO Hotels now and get the full VAT amount of your first purchase refunded, completely free of charge thanks to Vatfree.com!

Your benefits at a glance:

TIP: Visit one of the fashion outlets in the Netherlands. Shop the best local and international brands at top prices.
Amsterdam The Styles Outlet
Batavia Stad Lelystad: Get the VIP Day Pass from the brochure range at reception
Designer Outlet Roermond

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